What do I do to allow IE9 64-bit Adobe Presenter to open?

Hello,
Welcome to Adobe Forums.
Which version of Adobe Presenter are you using ?
Can you upload any screeshot of your query ?
Thanks,
Vikram

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HELP! SWF file is not allowing me to publish in presenter

I am in need of some help with a problem that I can not figure out. Presenter will not allow me to publish any courses that I have SWF files incorporated into to. Here is what happens. The SWF file plays just fine, as it is inserted into 1 slide, and works properly on powerpoint. When I go to publish the course, it does all the steps like normal, and looks like it is publishing and zipping the file correctly. Problem is when I go into the file where I am publishing/zipping file to, it is not there. Very odd.... I know it definately has to do with the SWF file because one of my courses does not have the video in it and that published and zips just fine. Any ideas on what the problem might be?
I am using Adobe Presenter 7.06, Windows XP, and PowerPoint 2007

To find out if the swf is AS2 or AS3 you can try the following
From Presenter, click on Insert SWF and in the window that opens up, select a swf file
If the swf is an AS3 swf, you will see a warning message towards the bottom of this window
And regarding the problem that you are facing, its really strange as we have not heard of any such issues till now
Can you try publishing to some custom folder(say create a folder on Desktop and choose the same in the publish dialog instead of the default location)
and verify if the published files are getting generated or not

Ipad 1st gen. Safari cannot open page because address is invalid. I get this trying to download apps from itunes, infact it will do this under any variable. 4.3 os ive tried copy paste in url but it doesn't matter what i try, safari doesnt allow anyway?

Ipad 1st gen. Safari cannot open page because address is invalid. I get this trying to download apps from itunes, infact it will do this under any variable. I have tried copy paste in url but it doesn't matter what i try, safari doesnt allow anyway i try. I have searched answers to this but to no avail.
Leigh

Hi Demo,
Yes, I have not made myself clear, I apologise.
I have tried downloading apps from itunes in order to set up a game for my son, when I go to click on a link, be this in itunes, or on the web, Safari revolts back informing the address is invalid. I read by coping a link and pasting into the URL, this would do it, but not so.
My goal then, is to install Minecraft for my son, I would then download an app to allow this but I am unable to get this far due to Safari insulting the address I ask it to go to
The iPad is first generation
OS 5.1.1 Software up to date.
Thank you in advance for your time

I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? thank you

I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? As of now, I get the following bracket opening on screen when I click on the Acrobat icon for attachment within the email: Thank you
Adobe Acrobat has stopped working
Windows can check online for a solution to the problem.
-Check online for a solution and close the program
-Close the program
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Acrobat.exe
Application Version:                           11.0.7.79
Application Timestamp:                     536b812b
Fault Module Name:                          Acrobat.dll
Fault Module Version:                        11.0.7.79
Fault Module Timestamp:                  536b80ff
Exception Code:                                  c0000005
Exception Offset:                                00cbf281
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             1033
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi Gary,
I have seen this issue occur with users who have this registry setting missing or have improper permissions.
When you double click the attachment to launch the pdf it is saved and opened from the temporary folder unless saved specifically to a location.
If you dont have the below mentioned registry key or improper permissions then attachments fail to open.
Please heck if the following reg key exists:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
or
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Security
Value Name: OutlookSecureTempFolder
If the value exists, and if the value contains a valid path, Outlook 2010 uses that location for its temporary files.
If the registry value does not exist, or if the value points to an invalid location, Outlook 2010, Outlook 2007, or Outlook 2003 creates a new subdirectory under the Temporary Internet Files directory and then puts the temporary file in the new subdirectory. The name of the new subdirectory is unknown and is randomly generated, depending on your version of Outlook.
Please check the following key:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
Note the location for: OutlookSecureTempFolder key
Check if the same folder exists in the following location and if not create a corresponding folder in the location on C:\Users\<User account name>\Appdata\Local\Software\Microsoft\Windows\......
Regards,
Rave

Embedded Flash videos play on 32 bit Win7, not on 64 bit Win7, IE9 32 bit

Hello,
I have two PCs. One is running 32 bit Win7 SP1, the other 64 bit Win 7 SP1. Both have IE9 32 bit and the latest version of Flash 32 bit, 10.3.183.7. This page http://www.iorr.org/talk/read.php?1,999739 and others at iorr.org have embedded YouTube Flash videos. On the 32 bit machine, they play fine on both Admin and Standard accounts. On the 64 bit machine, the embedded videos are only visible on the Admin account. Standard accounts show an empty box with a broken icon symbol where the video should be. (Note: not trying to use IE9 64 bit.)
I've spent a couple hours uninstalling and reinstalling Flash trying to see the videos on a Standard account on the 64 bit PC. Nothing works. Any suggestions? Note that normal Flash videos work fine on the 64 bit PC Standard accounts. Only embedded videos fail.
During this exercise, I noticed that the 32 bit PC has the Flash Player Control Panel under Control Panel->System and Security. The 64 bit PC does not have it there, but I can manually bring it up from a CPL file in the SysWOW64 folder. Not sure if that's part of the problem or a different problem.
Thanks for your time.

I spent hours and hours on the same problem. My computer has a slightly different configuration. I am using Win7 32 bit, but experienced the same problems. Embedded Flash is working under Admin account, but not under other accounts. Many de-installs and re-installs, but nothing seemed to help. Until I found this internet post:
http://superuser.com/questions/244316/embedded-video-is-not-shown-in-internet-explorer-9-r c-or-beta
The solution offered in that post solved all my problems. Hurray!!!
Solution:
* Open REGEDIT
* Find the following key:
HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash
* Delete the key
* Re-install flash
* Problem solved (in my case)
In the replies of the above mentioned link another solution was given (in stead of deleting the key)
* Right click the above mentioned key
* Change the access rights and allow all users read access to the key (did not check this myself)
In order to keep the solution safe in this thread, please find a copy of the info in the link above here:
In IE 9 RC or in beta, the embedded video is not shown in the web page. I verified the security settings in "internet options". Did not find any issue. Please find the screen shot below. I am able to view the flash videos in Youtube. But, for some reason, in some sites the embedded video is not shown.
I don't have this issue with Firefox.
UPDATE:
I am able to see view the embedded video in Admin account. But not able to view it in Standard account.
UPDATE:
As it works as administrator, use Process Monitor and filter the Status on ACCESS DENIED.
This allows you to troubleshoot what key the iexplore.exe process can't access.
@TomWij, Thanks for the suggestions. The Process Monitor hint helped to nail down the issue. When run with standard privileges, it is getting "ACCESS DENIED" for reading the key
HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash.
When I elevated the privilege to Admin account, it did not have any issue. Then I uninstalled flash, deleted the registry key and then installed flash again. Now, I am able to view the embedded video in standard account.

I am getting a message telling me that my security settings will not allow a download of Adobe Reade

I am getting a message telling me that my security settings will not allow a download of Adobe Reader. I have enabled Java and disabled my anti-virus software but I still get the message. What can I do?

See if going thru the help page below resolves anything:
http://helpx.adobe.com/acrobat/kb/quick-fix-install-download-reader.html

How to allow only the specified users/groups to open my pdf files...

Hi there,
I'm looking for resources/documents describing how to allow only the specified users/groups to open my pdf files by the Java API...
I've found a sample code creating a policy in the following document.
http://livedocs.adobe.com/livecycle/es/sdkHelp/programmer/sdkHelp/wwhelp/wwhimpl/js/html/w whelp.htm?context=sdkHelp&topic=learn_lc_sdk_invokeremoting
( API Quick Starts (Code Examples) > Rights Management Service API Quick Starts > Quick Start: Creating a new policy using the Java API )
But the sample code doesn't set recepients( users/groups ) who can open the pdf file.
How can I make it ?
Any samples ? or Does anybody can tell me which Java classes/methods I should use ??
Policy#addPolicyEntry(PolicyEntry policyEntry) ??
PolicyEntry#setPrincipal(Principal principal) ??
or none of them ?
Any hints are appreciated !
Thanks.

I'm not exactly sure what you are tying to do here, but typical approach when issuing one PDF par user/groups scenario goes like:
1. Create policy for specific purpose and add principal (user/group)
2. Apply policy on server side
3. Deliver the file (via email etc...)
If you are looking for sample codes, try quick start.
http://livedocs.adobe.com/livecycle/8.2/programLC/programmer/help/wwhelp/wwhimpl/js/html/w whelp.htm?&accessible=true
If you go "API Quick Start/Rights Management Service API Quick Starts", you might find something useful. I think you need "Creating Policies" or "Modifying Policies" for step 1 above, and "Applying Policies to PDF Documents" for step 2.
Hope this helps.

Flash Player 10.3 for IE9 (64-bit)

Hello,
Believe it or not I am running Flash Player 10.3.162.28 in my final version of IE9 (64-bit). It works PERFECTLY. LOL. What's the story behind this version, does anyone happen to know?
I got it from the Flash Player Square site back in September or October 2010 and then the releases for 64-bit were removed, leaving me high and dry. I am running the proper 10.2 version in my IE9 32-bit, but that doesn't have anything to do with the 64-bit version.
Does anyone have a clue, because I don't. LOL.
Should I just leave it alone?
Thanks!

Hi, I think it's helpful to understand that the Square Flash Player for 64bit browsers ONLY and yes it's still a "beta".
Now the 10.3 that you have is also a beta, and I think it's for a 32bit browser with certain new features. I haven't had time
to read all of the info(plan to) but I didn't see yet that it is even supposed to work in the 64bit browsers. That would be confusing as that is what the Square is for.
While this is a beta release of Flash Player 10.3 for desktop operating systems only, we are planning to release Flash Player 10.3 for mobile and the next version of AIR and AIR SDK for desktop and mobile soon. (That's interesting!)
Well I just went to find out and here is this:
When will Adobe Flash Player support 64-bit operating systems and browsers?
Flash Player 10.3 will not have 64-bit support. Support for 64-bit operating systems and web browsers on Linux, Mac OS, and Windows is currently available in the Flash Player "Square" preview release on Adobe Labs. Developers can use the "Square" preview with the current Microsoft® Internet Explorer® 9 beta. Availability of 64-bit support in a publically available release for consumers will be announced at a later date.
It's confusing, but there is only one Flash Player that supports the 64bit browser and that is Square.
The 10.2 is for 32bit or 64bit Operating Systems but only works with the 32bit browsers.
The 10.3 is a version that is in beta and will be shipped, but it appears it will be only for DESKTOPS.
If the 10.3 is working fine for you, I'd keep it. Are you sure IE9 that you have is a 64bit? I wasn't aware of that at all.
Well, hope I haven't confused you in trying to explain this
Hope this message goes thru.
Thanks,
eidnolb

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Sharepoint 2013 explorer view error - problem opening this location in file explorer (HTTPS + Win7 Enterprise 64 bit + IE9 32 bit + Office 2007 32 bit)

Hi,
We have a problem using Sharepoint 2013 explorer view. (Error - We're having a problem opening this location in file explorer. Add this web site to your trusted sites list and try again).
I'm using Windows 7 Enterprise 64 bit, Office 2007 32 bit and IE9 32 bit. And the sharepoint site is a https site.
Some people in my organization are able to browse and some users getting the above error. (with the same client machine configuration)
If I clear my browser cache, closes the browser and open it then the explorer view is working. But after a minute if I try again I'm getting the above mentioned error. This 1 minute expiration happens is since the first time I have used explorer
view, not since I opened the browser.
I have tried the following on my machine:
1. Modified the web client service to run automatically.
2. Verified the sharepoint site is part of trusted sites (https://*.spsite.com/)
3. Compatibility mode is turned on.
4. Tried adding
AuthForwardServerList in the webclient registry settings under parameters. (restarted the web client)
5. Verified the BasicAuthLevel set to 1 (since we are using SSL). Tried setting the BasicAuthLevel to 2 as well. (restarted the web client)
6. Tried installing software update for web folders (KB907306).
Verified the below on the production server:
1. The web application has the root site collection.
2. It has WebDav Publishing disabled under IIS Web Server feature.
Could some one please help me in resolving this issue?
Thanks.

Hi Deepak,
According to your post, my understanding is that you failed to use "Open with Explorer" in a document library.
For your issue, please verify the following:
ActiveX controls must be enabled in IE.
As you are using Windows 7 Server as the client computer, you must install the Desktop Experience feature from Server Manager.
Make sure there is a working Root site collection.
Install this hotfix for windows 7 work with sharepoint 2013 :hotfixv4.microsoft.com/.../463266_intl_x64_zip.exe
Best Regards,
Eric
Eric Tao
TechNet Community Support

What's wrong with this Forum? Why does Adobe take so long to reply to posts?!

What's wrong with this Forum? Why does Adobe take so long to reply to posts?!
This is actually "specific" to this Photoshop Forum.
I typically get responses back from other Adobe forum promptly.
Chime in.

The Adobe engineering folks DO duck in here from time to time - and that's a BLESSING! Please name any other big company where you get to interact with the engineers AT ALL. I can't. But I suspect the engineers actually have a lot oof real work to do, and their time here is necessarily limited.
Your comments are more along the line of "I pay a huge amount, for that I expect better support". These are very valid comments. But reality is different from what we may expect, and this forum is not the place to expect Adobe support participation AT ALL. In fact, the technical support people at Adobe often direct users to come here (something I've always found amusing).
At the higher level, Adobe may simply not be spending enough on support for literally millions of users. Is is greed or smart business to try to minimize support cost? That's up for individuals to decide.
I suggest you write a snail-mail letter to the Adobe president if you're not getting the support you need.
-Noel

What do I do to allow IE9 64-bit Adobe Presenter to open?

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