What do I do to get my iTunes to work?
I've got Windows Vista. I've just tried to do the new iTunes update and it's come up with a message about a runtime error. What do I do to get my iTunes to work?
Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process.
Similar Messages
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While updating my iTunes this message came up "Service 'apple mobile device' (apple mobile device) failed to start. Verify that you have sufficient privileges to start system services" what can I do to get my iTunes to work again?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
My iPod touch is disabled due to too many password attempts, I don't have iTunes on my computer what shall I do to get my iPod to work?
If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New. -
I cant get my itunes to work or get started at all in my computer?
Hi my name is fabienne grotke
i can get my itunes to work or even open and i have a movies and music i am not trying to get new one or spend more money in getting the same movies and music again so i was wondering if the is a way i can bring it in so we can try to see what is going on or maybe i can get a new laptop transfer all my music and movie in t new laptop so that i can havemy itunes back thank you
<Edited by Host>Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
What additional software is required to make Itunes player work on Windows 7?
What additional software is required to make Itunes player work on Windows 7? I don’t have Java installed
I can not fill out the form fields when singing up, I had to use I.E. 11 to get the apple ID. I couldn’t enter my credit or debit card number in the field or any other info in any of the fields.
Is there a program I can download from apple, to see if my computer can run itunes?
Is there any windows security software that may block itunes inadvertently?
Thank you in advanceWhat additional software is required to make Itunes player work on Windows 7? I don’t have Java installed
I can not fill out the form fields when singing up, I had to use I.E. 11 to get the apple ID. I couldn’t enter my credit or debit card number in the field or any other info in any of the fields.
Is there a program I can download from apple, to see if my computer can run itunes?
Is there any windows security software that may block itunes inadvertently?
Thank you in advance -
I have just installed iTunes for the first time. When I run the application I get a "iTunes not working" message. Operating system Vista (32 bit). I have tried reinstalling with all firewalls off, but still no success. Have other people had this problem?
Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer. -
After upgrading my iphone4 to iso5 the phone didn't recognize my sim card to activate it please what can i do t get it back to work. its factory unlocked. don't know why its not recognizing the sim card after upgrade
Look under the Store menu in iTunes for the "Check for available downloads" command and run that. You may find the track there to be downloaded. If not, and you're in the US, just look under the Quick Links on the main iTunes Store page for the Purchased link. Click that and you should be able to find and re-download the track.
If it's not there, or you're not in the US, contact the iTunes Store Customer Service department from their contact page and explain the problem to them.
Regards. -
My HP 3054 printer/scanner worked very well for my needs, but today I tried to scan something and I get this message:(com.apple.ImageCaptureCore error -9922.) What does this mean and what can I do to get my scanner to work again?
i have this too on my hp photosmart b210
no one seems to know how to fix it!! -
When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.
Disable or turn off your firewall, anti-virus, and all security software and try the download again.
Stedman -
why cant i get my itunes to work properly on windows 8
Try going into the control panel, programs, add/remove programs
Uninstall iTunes, apple mobile device service, apple application support
Then go to apple and redownload and reinstall iTunes and try again. -
all my iphone 3gs shows is connect to itunes when i plug it up to charge. and if i dont have it plugged up it would constantly show the apple emblem on the black screen and then disappear (it will do this on and off quite a bit). i tried to restore it on itunes and after it was all done an error (23) popped up. i really need someones help to fully fix this problem please!
Start here: http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#error23
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
How can I get my itunes to work?
I've repaired it, tried to open it in safe mode, and taken it off completely and reinstalled it and it still refuses to open. And trying to file a claim or get in touch with apple for support has been a headache.
many thanks. With those symptoms on an iTunes 10.1 (and associated QuickTime versions) we should check to see if another program has dropped old QuickTime componentry down in your system files.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit Windows 7, open the "System32" folder.
If you have a 64-bit Windows 7, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
Need help getting my itunes to work on my vista computer
I have been trying to run itunes on my home computer that is running vista 32 on it. I have uninstalled, reinstalled, uninstalled more than once and I still get an error that states that I am missing an i***********.dll file. I have tried doing it under a new account on the computer and still does not work. I have tried running it as an admin, and still nothing. What else can I do?????????
The file is libicuin.dll
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the -
Can not get Itunes to work
Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
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How can I get my itunes to work again?
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.1.0.56
Application Timestamp: 4ce4a7b6
Fault Module Name: StackHash_937c
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 937c
Additional Information 2: 41c1776ab7f31a2dcfa894fa30b763ec
Additional Information 3: d28f
Additional Information 4: 8b3a5608e46f37a12f7f66117743e25e
I've tried re-installing Itunes several times, but the 'Itunes has stopped working' error message still appears and itunes won't start.many thanks. With those symptoms on an iTunes 10.1 (and associated QuickTime versions) we should check to see if another program has dropped old QuickTime componentry down in your system files.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit Windows 7, open the "System32" folder.
If you have a 64-bit Windows 7, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)
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