What do I do when I am trying to download a program I purchased and it does not download the software?
I have the serial number from Lightroom that I purchased from Best Buy. When I put it in, and activate it, it says to click on the download button. It only downloads the arvato bertelsmann logo and it does not download the software. I already installed on a lap top, this is my desktop that I am trying to install on. Adobe allows me to put lightroom on 2 computers.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.
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I am trying to make an in-app purchase, and it will not let the trasaction go through after I click "buy." How do I fix this?
By 'not letting the transaction go through' you mean ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Oh Lordy, Santa Pazienza! Let's start again now that I have an official profile in the Apple Forum!
Why Apple keeps asking me my billing address when I am trying to download the free application Fotor from the Fotor webesite??
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Hello farahani hairon nizar,
If your Apple ID was changed from your old account, you may have to change it back to your old account to be able to sign out and then change it back after that is done. Take a look at the article below for more information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/en-us/HT203828
Regards,
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http://reviews.cnet.com/8301-13727_7-20020873-263.html
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Hello, I have an ipad2 with iOS 4.2.7 but am trying to update it to a 5 or so. The problem is that the"settings" environment on my pad does not have the "software update" option. Please what do I do to enable me update my iOS? Any help would be appreciated. Thanks
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http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
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http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
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Cheers, Tom -
I have another apple ID but I forgot the password and apple does not send the link to reset it to my email. What do I do to have it back? It is really important.
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hi help unlock the phone happened after we installed a new programa we can not get the activation password and ID, I know and still does not stop the phone bought in Israel and what documents should be sent to confirm that my phone Please read through the help
What I am saying is ..........
The iPhone HAS to be active making calls on the UK carrier network for the carrier to identify as "theirs" and therefore eligible for the Carrier to unlock
The way to achieve this is to use a PAYG sim making and receiving calls to establish a customer relationship with the Carrier and then follow the Carrier's process to unlock
With a PAYG it usually means adding a specified (by the carrier ) amount usually £15 /£20 depending on the carrier
This is how O2 function and according to Gemma this is how Vodafone work -
I have an iphon 4 got the new ios 7 and I need to redo my icloud but I dont have the password for it and apple does not have the infromation form the old account what should I do to turn off find my iphone
To to http://iforgot.apple.com and sign in with your iCloud ID. A new password will be sent to the associated email address.
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When I am viewing the latest message in a conversation in Mail in the preview and want to reply, I hit reply and it does not include the latest message? I have to double click the latest message to open it and then reply. I find this irritating and would like to skip this step and be able to reply from preview and include that message. Am I missing a setting to fix this?
I have found that if you have highlighted some text in the message and then hit reply, the highlighted section is the only bit included in the reply. You need to click on the message in the middle list rather than the preview pain on the righthand side and it should reply normally. To check it's doing this, select a message in the middle section of the screnn then use the down arrow to drop to the next message. Hit reply, and it should reply normally. I hope this helps.
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I just started my Macbook air the first time, connected it with my wlan and know it asks me for a password and it does not accept the only password I know, what can I do?
It needs the user password for the wireless router, that would have been set by whomever installed the router, if that was you then try to find the password. If you can not find the password reset the router to factory default and set it up again.
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I have tried to download the podcast "Ab Trimmer" from Exercise Tv and it does not allow the download to be completed. Comes up with Unable to Download podcast prompt. I now just want this to be removed from my download list, how do I do this?
The fix was to completely remove all Apple Software following guides in previous posts.
Then download and re-install latest iTunes 64-bit, making sure to Run As Administrator.
This fixed it. Now the next thing seems to be that as I move from one device to another to close and restart iTunes between each one. Treat it gently. It seems to break easily and a lot. -
I have downloaded the latest version of itunes to my computer and when I sync my new iphone, it says it is syncing but doe not pull the music in my library. Can anyone assist me in figuring out how to sync my iphone? The computer that has my current music library is old so I want to get it synced before it dies...
Download what applications?
Apps in iTunes do not run on computers.
What is the exact error and where specifically is it occurring? -
So I have a macbook pro and i was trying to download the software need to operate ichat on fb?
Help please, I have been trying to download fb ichat softwae needed but cant figure out how since it wont allow me to.. Help please
So i will download the software sort when i go through facebook but then it wont let me run the software to have it installed on my computer
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I plugged my iphone in to do an update and it was mid way through the update when the phone was accidentally disconnected. Now the phone is stuck on the screen that shows a cable and the iTunes image suggesting the phone needs to be plugged in to iTunes. I have plugged it in, powered on and off, attempted to enter DFU mode numerous times all with no success. ITunes does not recognize the phone and I continue to only receive the screen saying I need to plug in to iTunes.. Please help!
Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.
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