What do I do when installing a mac security update freezes during the installation process?
Got an update notice the other day that a critical security update needed to be done right away. The update downloaded and then 90% through the installation it all froze. I can't do anything with the screen. Anyone out there have a suggestion?
As stevejobsfan0123 explained perfectly, Classic apps only works with Mac OS X 10.4 or older, so it's not possible to run it on your Mac, but there's another problem: MathCAD 15 isn't compatible with OS X, so you will have to buy the Windows version and install Windows on Boot Camp > http://www.apple.com/support/bootcamp
Similar Messages
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When trying to install an Adobe extention, during the installation process I get this message-----"This extention cannot be installed----requires version 13.0 or greater." I am installing through Photoshop CC------appreciate any help.
Hi Gary. Extensions have to be written for the specific Photoshop versions they are designed to run on.and definitely don't all run on every version of Photoshop. You'd think that you'd be OK with that message, but it might be that it works fine on CS6 (13) but not on CC (14).
But it could be an error.
What is the extension you are trying to install? Is Photoshop, and Extension Manager fully up to date? If you are sure that the extension runs on CC, I'd try un installing, and reinstalling the Extension Manager. I have had to exactly that a while back. -
An error occurred during the installation process: error occurred while installing additional adobe
I get this message: An error occurred during the installation process: error occurred while installing additional adobe packages. when trying to install CS2 InDesign UPGRADE from id 2 on new IMAC 2.4 GHz 4 GB. Any one else with same issue? Trevor
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.) -
I'm trying to install Microsoft Office for Mac 2011. Halfway through the installation, the MacBook Air tells me that I must close Safari for the installation to continue. As far as I can tell, Safari IS closed. I can't discover any process that will close it any more than it is now. Installer won't let me shut down or re-start the computer because it (Installer) is still running.
What am I missing?The MS installer seems to think Safari is active so try the following...
Right-click on the Safari icon in the Dock and if applicable, select Quit.
or
Try Utilities > Activity Monitor and look for Safari in the Process Name column. If present, highlight Safari and then click the Quit Process icon. -
8.1.7 install on RH7.1 : Java needed during the installation steps ?
Hi all,
I have a RH7.1 box, and I have the Oracle 8i official package for Linux (Oracle's CD named "Oracle 8i Entreprise Edition Release 3 (8.1.7) for Linux Intel").
I've read all the stuff about the glibc compatibility and took all appropriate actions. The "runInstaller" starts without any problem and I can go through the first installation stages.
But at time, I'm asked for a Java path (default : /usr/local/java) ! What's that ? Isn't Oracle supposed to install a JRE1.1.8 (available onto the CD) ? I've read all the software requirements and absolutely NOWHERE it is said that a Java has to be installed prior to the Oracle installation.
The CD comes with its own JRE1.1.8 so that the java runInstaller can start...(and indeed it starts without any prior JDK installation on my machine)
So what should I put as a path when asked for the Java path ? 'cause if I press ok, later an error message appears and says (of course) "No java found in /usr/local/java..."
I'm blocked during this installation stage...
Any help would be greatly appreciated.
Thanks,
Arnaud.Hi Denis,
Thanks for your input. What I did (prior to reading this post again) is that I installed a jdk-1.3.1 (as an rpm) and I did a symbolic link like you explained.
It works fine, now I have a fully operationnal 8i database on my RH7.1 box
Anyway, my question remains the same : why isn't it specified in the installation software requirements that a java environment has to be installed PRIOR to the 8.1.7 installation.
This installation guide is really poorly designed. It does'nt even say which version of Linux it officially supports.
Moreover, isn't linux jre 1.1.8 supposedly bundled into the CD ? Isn't it installed during the 8i installation ? The answer is yes... after the installation, I have a JRE1.1.8 on top of the ORACLE_HOME directory.
What I think is that all this is really stupid and poorly designed and badly documented.
Anyway, finally, it works... but it is not officialy supported (RedHat 7.1) sight
Thanks for your help,
Regards,
Arnaud -
I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple store from debug menu, double checked my apple id account and etc..but doesn't work anyway.
I'm having the same problem and went as far as to delete and reinstall the AppStore and still no dice.
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When I tried installing this software, I get this error: "The installer encountered an error that caused the installation to fail. contact the software manufacturer for assistance." Any idea why? My computer is Mac OS X Version 10.7.5
What software are you trying to install?
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what do i do when iPhoto Deletes my recent pic's all the way to 2010????? i opened the program and it said i needed to update my library otherwise i wouldn't be able to view the images that were not updated…… and now they are gone!!!!!! WHat do i do!!!!!! Is this some type a virus???? my mac is protected!!!!! tried to chat with an IT person but they keep asking if its like a tech problem and it is just iphoto
You should get your keyboard checked as it's repeating on a lot of keys and makes you look silly.
There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have. -
What does it mean when I get "there was an error in the App Store. Please try again later. (4)"?
What does it mean when I get “there was an error in the App Store. Please try again later. (4)”?
Sign out of the Mac App Store via the Store menu
Quit the Mac App Store
Log out of your Mac OS X user account (from the Apple menu)
Log back in to your user account
Launch the Mac App Store, sign in, and try downloading again
You should be able to download any app trouble free now. If you still have problems, reboot your Mac. -
When i try to install i tunes, it goes so far down the installation process and then comes up with a message ' could not access network location %APPDATA%\. I then retry and it comes up with the same message.
It also tells me i tunes needs 'Quick Time' to support the software. I have downloaded Quicktime from i tunes seperately and gone through the whole process again, only to get the same message.
Can anyone please help?These kind of messages can often be cleared by using the Microsoft Installer cleanup Utility.
Here is a method for cleanup of your old iTunes installation and reinstall.
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista or Win 7
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes. -
Can't install Audidion on Mac OS X "Inconsistency in the installer database"
This is the error message I systematically receive when I try to install Audition on Mac OS X
"Inconsistency in the installer database. Please restart your computer and try again"
This is the error summary
Exit Code: 15
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: ASU has quit unexpectedly.
ERROR: Media DB Error : 18
System Requirements
Any suggestions?See:
Exit code 15 installing | CCM, CS6 -
http://helpx.adobe.com/creative-suite/kb/exit-code-15-installing-ccm.html -
App issue when installing iOS 4.3 update
I installed 4.3 today, and at the very final step it threw an error message. I had to reconnect the ipod, restore it to factory settings, and restore it to a backup.
The backup didn't have my apps or music in it, so I called Apple's support line and they were kind enough to re-initialize a download of all apps and music.
I opened itunes on my ipod, and it immediately showed all my old apps, in the "paused" mode (as in, paused from download)
Now, I had downloaded a fair number of apps over all time, and had more than could be displayed on the few home screens.
I've downloaded all visible apps and organized them into folders. My problem is that there are now still many apps offscreen in the "paused" state, which is sort of an interstitial state between not existing on the device and downloading.
I am aware that you can reboot the device to show all offscreen apps, but I am not sure if this applies to paused apps as well, and the last thing I'd want to do is mess up and lose all of those paused apps.
I've tried disabling and re-enabling restrictions several times to no effect, downloading a brand new app, and everything else that's been suggested except for rebooting the device for fear of losing those pending apps.
What would you all suggest I do? There must be some way to force it to display all offscreen apps.
This is an ipod touch 4th gen running 4.3.
Thank you very much for your help!Hello
I think i have a similar problem to this. When i updated my iPod 2nd generation last week because i required it I found after it was all installed correctly that my apps did not work properly. For example, when i want to play a game it loads up for the first 5 seconds and then goes black and then goes back to my homescreen - AND this happens to every single app i have. It even happens when im on safari after a while. I honestly have no idea what has happened to it but before this occured it was working perfectly fine. I just know that this has something to do with the update because during the update the software was not downloaded properly and so i had to repair iTunes and re-install it.
Please HELP, i dont want my beloved iPod to break -
in the middle of the installation processing, this has appeared: "There is a problem with the windows installer package. A program is required for this install to complete could not be run." my question is, what is that specific program?
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I've tried to upgrade to Snow Leopard 10.6.3. I run the full install and my computer restarts to complete the installation, but when it restarts the software has not upgraded. Any suggestions?
Are you booting from the retail disc to do the installation, or running it while booted from Macintosh HD?
It should work either way, but it doesn't always work when booted from Macintosh HD. The system files are supposed to be moved into place during the restart (while the HD is unmounted) making for a long restart time which sometimes causes people to think somethings wrong and abort it. Which is a bad move.
If you're booting from the retail disc it's less obvious what the problem may be; however if you've tried it from booted from the HD and it's failed, then tried booting from the disc, it will fail again because the system components are already on the HD in a disc image waiting to be moved into place.
Whichever way you were tryig, I'd try downloading OmnDiskSweeper (it's free) and using it to see if there's a large package (around 7-10 GB) lurking somewhere that may contain the installer files. If you do, you'll need to trash that before the installer will see a 'clean' system again.
It's also worth asking how much free space you have on your HD - if there's not enough for the installer to use for the temporary package or dmg, it'll fail.
Was there no warning dialogue after the unsuccessful install?
Message was edited by: noondaywitch ; link added -
Following these suggestions, I startup from the Install Disk holding down C. The installation process proceeds as far as "Checking disks..." (part of Select Destination) but hangs up there: the barbershop pole just spins and spins... What do I do next? This is on an old iBook BTW, 2001 G3, OS X, 10.1.2.
Likely, but can you try to erase it/format it?
3. Click the Erase tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Highlight the drive, select Partition Tab, then Format type... MacOS Extended Journalled, select the Security Options button, choose Zero Out Data, Erase... after completion hopefully you'll be able to get a good install.
Needs to be Apple Partition Map (APM) partition scheme.
Maybe you are looking for
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