What do I do when Mail preferences will not open for me to edit server list

When my wife tries to send mail a message says server listed doesn't work and asks if I want to edit the server list. When we attempt to do this from the message or from the tool bar, Preferences does not open. BTW It is not grayed out. WHen I log in on the same computer, I can open preferences.

You don't say who your mail server is and what preferences are you trying to access? Just a thought, though, try going to Mail preferences, Accounts and Account Information. Is the "use only this server" box checked? Different mail servers require different settings. Gmail, for instance, requires that box to be unchecked. Good Luck
RM

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For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?

For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?

You can setup Mail for iCloud on the eMac.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password

Hi, I have recently updated my OS X to Maverick. when I did, my mail programme (Mail) will not open - for me only. There are 4 other users of the iMac, and they don't appear to have any problems.

Hi, I have recently updated my OS X to Maverick. when I did, my mail programme (Mail) will not open - for me only. There are 4 other users of the iMac, and they don't appear to have any problems.

First, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions, test if things work OK in Safe Mode.
Then move these files to the Desktop for now...
/Users/YourUserName/Library/Preferences/com.apple.finder.plist
/Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist
/Users/YourUserName/Library/Preferences/com.apple.desktop.plist
/Users/YourUserName/Library/Preferences/com.apple.recentitems.plist
Reboot & test.
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

When I click on I Tunes store from my library nothing happens. No matter what I do the I tunes store will not open. What can I do?

I just downloaded the new version of I tunes and I went to the I tunes store. It opened just fine and I was browsing the store. I saw a song I wanted to purchase but I decided to return to my library to make sure that I didn't already have that song. When I clicked on I tunes store to return to the store nothing happened. The store would not open. Now no matter what I do the I tunes store will not open. I don't know what to do about this problem. Please help. This is very frustrating.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

What do i do if system preferences will not quit?

what do i do if system preferences will not quit?

with system preferences open, click on the apple and from the menu select force quit.

System preferences will not open when selected from the apple in the upper left corner. My software is 10.6.8

After upgrading to 10.6.8.... When selecting System preferences from the apple in the upper left corner, no action take place. System preferences will not open.

After upgrading to 10.6.8.... When selecting System preferences from the apple in the upper left corner, no action take place. System preferences will not open.

When forwarding mail i select a group to send mail and when i go to select another group it will not open for me to select other emails in that file.

when forwarding mail i select a group to send mail and when i go to select another group it will not open for me to select other emails in that file.

When you select a "group", it automatically selects everyone in that group.
If your just trying to add other people outside that group, then in the "To" make sure the curser is just after the last entry and you can hold your finger on that line to get your contact list to pop up or after the last entry you should have showing after that ;
Example: [email protected]; [email protected]; *notice the ; then a space for the next one

Mail Application will not open after 10.6.8 update

So, I'm currently trying to update my parent's computer and in the process of updating their Mail application it has become unusable. My computer at home (not my parents computer) ran into the same problem before I updated to Lion and deleting the preferences for Mail solved it. Plus, I have read previous posts about this similar problem and a typical troubleshooting solution was to delete the Mail preferences.
After all of my software updates (Mac OS X Snow Leopard 10.6.8) and deleting the preferences for Mail, I still receive the same error message when trying to open the application. "Mail can't be used on this version of mac OS X. Try opening the version of Mail located in the Applications foler on your computer." My applications folder has not been adjusted, edited or even touched from it's original state in the dock/home folder.
I contacted AppleCare support and they advised me to reformat my computer. I think that's a little... unneccesary?? It's just Mail that isn't working. The rest of the applications (e.g. Safari, Address Book, iPhoto, etc.) open just fine.
Anyway, do you have any advice or insight to my problem here?
Much appreciated! Thanks!

After a second call to AppleCare, they had advised me differently than before. Once they found out that my personal computer has Mac OS X Lion installed from the App Store, they suggested I simply upgrade my parents computer to Lion.
So, I used my download from the App Store and upgraded. It went smoothly, but Mail still will not open properly. And instead of the original error message, it comes up with this:
"Check with your developer to make sure Mail can work with your version of Mac OS X. You may need to reinstall the application. Check if there are any updates available for the application."
How can I re-install just Mail? A startup disk is not accessible for me right now. Can I download the latest version of Mail and install it from the Apple.com website?

Clicking on an e-mail address will NOT open Windows Live Mail which is already the default mail program which is already set as the default mail program

Clicking on an e-mail address will NOT open Windows Live Mail. Windows Live mail is already set as my default e-mail program.

Sorry you're having this problem. I think it was previously reported only by Windows XP users.
When you reinstall, were you making Firefox your default browser? Some users have reported that ''not'' making Firefox the default browser was an effective workaround.
However, you may have success with this approach, suggested by a user in another thread, which appears to more thoroughly update the Windows registry:
# Open Adobe Reader / Acrobat
# Edit->Preferences
# In the Categories column click 'General'
# Near the bottom of the page click the button marked 'Select Default PDF Handler'
# In the dialog, select 'Adobe Reader XI' (or Adobe Acrobat, as the case may be) and click 'Apply'
# A Windows Configuration screen will appear. Allow it to do its stuff (takes a few minutes), then restart your computer when prompted.
Does that resolve the issue for you?

System preferences will not open after Yosemite 10.10.2 upgrade

system preferences will not open after Yosemite 10.10.2 upgrade. What should I do?

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

My system preferences will not open!

i have a Mac Mini and 10.6.8 and my system preferences will not open how do i solve this?

What happens when you try?
Try booting to Safe Mode
OS X: What is Safe Boot, Safe Mode?
After your try, open the Console app in the Utilities folder and at the time you tried look for log entry errors associated with the opening System Preferences and post them here.

Odd bug: "keyboard and mouse" within "system preferences" will not open!!

After having to Archive and Re-Install yesterday and installing "X11", I have an odd problem:
- apple+i leads to crashing and restart of "Finder"
- when investigating this I found the "keyboard and mouse" registry in "system preferences" will not open.
Any ideas what could be wrong?
Is there any other remedy short of another Archive and Re-Install?
In the system library I have "Keyboard.prefPane" version 3.13. Clicking on it opens a blank "system preferences" page entitled "keyboard and mouse".
Your help would be greatly appreciated!
PowerBook G4 1.25 GHz Mac OS X (10.4.9)

Reinstallation solved the problem.

Mail App will not open, OR quit.

My Mail app will not open, and now when I need to update my mac, it won't because it says the mail app "cancelled restart". Mail app will not open nor close. When I click on "Mail" at the top bar, the "quit" option is in light grey (not clickable). HELP Mail is still accessable on my phone. Is there a way to delte the app all together (with out having to take it in) and re download.

IME, it has always been a flaky app- Mac up to date or not. I've force quit many times. It's an immediate fix but it would be nice if the app worked consistently. Currently, it won't open (which seems new) or close. Of course I will try force quit (easy solution; always has been) but this seems ridiculous. Early 2011 MBP all up to date.

Mail application will not open

My mail application quit opening a few weeks ago. When I try to open it with the icon on the dock and in the finder the screen just blinks. Even my computer savvy wife cant figure it out. My next stop is the genius bar unless there are some geniuses here. I can still get mail via .mac log in but cannot send links or documents as the OS mail application will not open when I need to send them.
Any suggestions????

I would take your OS X installation disc and insert it in the drive, then restart the Mac and hold down the C key until you see the spinning cursor on screen. When it finishes loading, select Disk Utility from the Installer menu and first Repair Disk, then Repair Permissions, then reboot from your HD, eject the OS X disc and try Mail again.
If that doesn't work, then the best thing in terms of time and effort would be to do an Archive and Install of OS X 10.5, with the Preserve Users and Network Settings option. This will install a new copy of 10.5, while preserving all of your current folders and applications, and moving all the old ones to a folder named Previous System. You can then use Software Update to bring it current to 10.5.3, run Repair Permissions when that's done, then Mail should work normally again. Once you've confirmed that and that all your other programs and files are intact and working, you can delete the Previous System folder.
Mulder

Mail App Will Not Open After 10.10.1 Upgrade

A few days ago I upgraded to Yosemite 10.10.1 and ever since my Mail app will not open. It will bounce and show the indicator dot, but no window ever appears.
Has anyone else encountered this?

Reinstall Yosemite:
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

What do I do when Mail preferences will not open for me to edit server list

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