What do I do when my emailed gift certificate was never received???

they never got it but i was charged!!!!

Welcome to the Apple Community.
Ask the recipient to check Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.
Also see if you are able to resend the email by following these steps.
If the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Similar Messages

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  • HT2736 email gift certificates

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    Go here:
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    Sign out of the app store, then sign back in.

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