What do i do when my lap top says disk read error

when i start my lap top its go to a screen that says "a disk read error occurred"  press ctrl+alt+del to restart

Hi,
Shut down the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Bios option ( usually f10 ) and under the Advanced or Diagnostic tab you should find the facility to run a test on the Hard Drive.  Post back with the details of any error messages.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Similar Messages

  • What do i need to do when i get a startup disk full error?

    What do i need to do when i get a startup disk full error?  I can't update software or use my MacAir at all.

    Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
    iPhoto ▹ Empty Trash
    Then reboot. That will temporarily free up some space.
    According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
    If you're using Time Machine to back up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of files you've recently deleted. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as "Backups." The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself.
    To locate large files, you can use Spotlight. That method may not find large folders that contain a lot of small files.
    You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
    Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
    Proceed further only if the problem isn't solved by the above steps.
    ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
    Back up all data now.
    Install ODS in the Applications folder as usual. Quit it if it's running.
    Triple-click anywhere in the line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The application window will open, eventually showing all files in all folders. It may take some minutes for ODS to list all the files.
    I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
    When you're done with ODS, quit it and also quit Terminal.

  • HT5622 what do i do when my ipad is saying....ipad is disabled connect to itunes

    what do i do when my ipad is saying...ipad is disabled connect ituned

    carlene23 wrote:
    what do i do when my ipad is saying...ipad is disabled connect ituned
    Hello Carlene23,
    Follow the process mentioned below step by step to get your iPod Touch/iPhone/iPad working.
    Make sure you have Latest Version of iTunes (11.1.3) Downloaded and Installed on your Computer, if not then you can download the latest version of iTunes from the Link below.
    http://www.apple.com/itunes/download/
    Now once you have the Updated version of iTunes installed on your computer follow the below steps to get your iPod Touch/iPhone/iPad in Recovery Mode and Then restore it to factory settings
    Open iTunes Application on your computer and then start the process step by step.
    1>Disconnect your device from the computer (if connected). The process won’t work if you start with the iPod Touch/iPhone/iPad connected to the computer. Leave the cable connected to the iPod Touch/iPhone/iPad, as you will be reconnecting the iPod Touch/iPhone/iPad to the Computer later in the process.
    2>Power down your device. Turn off your device by holding down the Power button ( On Top right corner of iPod Touch/iPhone/iPad). When the power slider appears, slide it to the right. Wait for your device to comepletely shut down before continuing.
    3>Press and hold the Home button (Home Button is located at bottom of your iPod Touch/iPhone/iPad screen/display). With the Home button held connect the device to your computer with the USB cable. When reconnected, your device should turn on.
    (If the low battery screen appears, charge your device for a few minutes and try the process again.)
    4>Continue holding the Home button. After a few moments, you will see the "Connect to iTunes" screen on your device. This screen is a picture of an arrow pointing from a USB cable to the iTunes logo. When you see the screen you can release the Home button.
    5>iTunes will display a message stating that a device in recovery mode has been connected. From there you can proceed to restore your iOS device. Once you see this message click on OK and then click on Restore
    Once you click on Restore iTunes will download the Latest available version of iPod Touch/iPhone/iPad software (ipsw file) in your computer and after the download is completed the same will be restored in your iPod Touch/iPhone/iPad. You will see the Download process and Restore process on top of your iTunes screen. Once the restore is completed your iPod Touch/iPhone/iPad will automatically restart and you will see a message that iPod Touch/iPhone/iPad has been Restored and will connect after restart.
    Now you will have to follow some steps on your iPod Touch/iPhone/iPad to Customize your Device for First Use.
    http://support.apple.com/kb/ht1212
    http://support.apple.com/kb/ht1808
    For Downloading Past Purchases : http://support.apple.com/kb/ht2519
    Restore from Backup : http://support.apple.com/kb/ht1766
    If you have a new iOS device, or if you need to restore your device to resolve an issue, follow these steps:
    Connect your iOS device to the computer that has your backup.
    Make sure this computer has the latest version of iTunes.
    Choose File > Devices > Restore from Back up. Or if you're using  iTunes 10.7 or earlier, right-click—or Control-click—the device and choose "Restore from Backup."
    Hope this process will help you

  • What will i do when i received the message of an error is that "your server has unexpectedly termina

    What will I do when I received the messages about the errors?    Here the information was given away :
    "Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Kindly send a check this week', Account: 'imap.mail.rogers.com', Server: 'smtp.broadband.rogers.com', Protocol: SMTP, Server Response: '552 Message Size exceeded', Port: 587, Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC0F"

    Are you getting this error message on your printer or computer ?
    What kind of printer do you have and what operating system are you using ?
    If I helped you at all it would be great if you clicked the blue kudos star!
    If I solved your post please mark it as solved to help others.
    I'm a printer tech with HP.

  • What must one do when unable to re-install Adobe Reader?

    What mus one do when unable to re-install Adobe Reader?

    Run the cleaner tool for Acrobat and Reader from:
    http://labs.adobe.com/downloads/acrobatcleaner.html
    then run the latest installer from
    http://get.adobe.com/reader/enterprise/

  • "disk read error occurred" when i turned on my notebook. what can i do to correct this?

    when i tried to turn on my computer, i got an error message stating that a "disk read error occurred"  
    turned it off, restarted, pressed escape & got HP advanced system diagnostics (version 3.1.1.0)
    the hard drive test resulted in:
                   smart check - passed
                   short DST - failed
       failure ID:  RLSNO3-5LC5T5-XD6V4J-60W303
       product ID: XZ165UA#ABA
    notebook is pavillion - DV5 - 2231nr
    windows 7 Home Prem OA
    the notebook is about 6 months old, so it's still under waranty.
    what can i do to fix this problem?

    Hi,
    Failure of the Short Disk Self Test would indicate that your Hard Drive is failing and will need to be replaced.
    As your notebook is still under warranty, contact HP and arrange to have the drive replaced.
    If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • HT5568 what should I do when I get  this message ? (NSURLErrorDomain error -3001.)(102)

    what should I do when I get  this message ? (NSURLErrorDomain error -3001.)(102)

    Many poeple has the same problem. All you have to do is download and istall this update manually from here: http://swcdn.apple.com/content/downloads/53/02/041-8081/2jwp4wjrwygtm4lc608qy4h0 n4a9yyq37g/Safari6.0.2Mountain.pkg
    Hope this helps!

  • Disk read error when booting Windows 7 / White screen / Screen frozen

    Hello,
    I installed Windows 7 and Mac OSx on Dual boot.
    1) A problem arose when starting up. Sometimes the screen freezes after i have selected Windows 7 boot on BootCamp.
    2) Second problem, when booting the screen is white and doesn't change.
    3) Third problem, "Disk read error occured". This is the message that appears on the screen when booting Windows 7.
    4) Fourth problem, a blinking folder with a Question Mark on it.
    Please help with these problems.
    Thank you for your help.
    Stinou142

    Windows insists that its Partition Map be set up the Windows way. No exceptions. If you use anything other than BOOT CAMP (or Open Source REFIt) to do the partition setup, it will not work.
    WARNING: If you allow Windows to Modify the partition Map directly, Windows will clobber Mac OS X so completely that will require a complete Mac OS X Re-Install. Windows in not a pleasant guest.
    Be certain you are using the correct version of BOOT CAMP to match Your Mac OS X, and check for which versions of Windows are supported under it.

  • Disk read error when installing new OS on S10-2

    Hello all.
    I`ve looked thru this forum and knowledge base, but couldn`t find an answer so I`m appealing to the Lenovo community.
    I recently purchased a S10-2 netbook in Mexico. Unfortunetely it`s in Spanish and I need English.(I`m writing a computer book and I need screen captures in English.) I don`t have a phone to call tech support or an external CD drive. I`ve sucessfully setup a dual boot with Ubuntu via USB flash drive.  First I tried installing from a XP disk image (XP Pro and XP Home) using Power Iso, but when it rebooted, I received a disk read error. Then I tried extracting the installation files to the D-drive, rebooting to a command prompt, and installing directly. After going thru the initial setup screens, it went thru the motions of copying the installation files to the system, but when it rebooted, once again I received a disk read error.
    Any help would be greatly appreciated.
    Thanks.
    Garry

    run disk check before installing anything, you may have dead bad sectors on your hard disk.
    if it's possible, remove your hard disk and install it under other computers.

  • User guide says not to connect to keyboard usb to charge, what if i only have a lap top to connect to?

    only have lap top to connect with, how do I charge it?

    Then go ahead and connect it to a USB port on your laptop.  That's totally normal.
    B-rock

  • What can I do when my macbook air says startup disk is full

    What can I do and where do I look to offload things when my macbook air says my startup disk is full?
    Thanks

    Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
    iPhoto ▹ Empty Trash
    Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
    According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
    When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as  Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
    See this support article for some simple ways to free up storage space.
    You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
    Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
    Proceed further only if the problem isn't solved by the above steps.
    ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
    Back up all data now.
    If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
    Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
    Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
    sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
    I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
    When you're done with the app, quit it and also quit Terminal.

  • What do i do when my iphone 5  says ''iphone is disabled'' connect to itunes. plz help

    i need help

    what do i do when my iphone 5  says ''iphone is disabled'' connect to itunes.
    Have you connnected it to iTunes as it tells you to do?

  • What should i do about disk read errors

    Using MacBookPro (Mid 2010, 2.66 GHz Intel Core i7, 8 GB RAM, 500 GB Hitachi drive, OS X 10.9.4 (13E28)). I use Carbon Copy Cloner as part of my backup strategy. Today it reported read error: /private/var/log/asl/2014.09.06.U0.G80.asl is on a bad section of the hard disk. 1) What is the file’s function & should I worry about recovering it? 2) Ran Disk Utility before & after Mavericks upgrade last week & after CCC report; DU reportd disk appears OK. 3) Suggestions?

    The log file itself isn't vital to anything.  Most logs can safely be removed (easily using MainMenu or similar tools).   Logs are really only handy in forensics of what may be going amiss with a system, an application, or tracking user behavior.  However, the deeper issue is why that sector went bad.   Drives age -- we all know that.  But if your drive is beginning to really show some issues, it's cheaper to go ahead and replace/retire it.  Yes, reformatting after a complete bootable backup via CCC or a complete TimeMachine run is an option.  Bad sectors will be noted and written around during the reformat.  But it could also be a sign of troubled waters ahead.

  • What do I do when iTunes App Store says too many http redirects when I click on the data categories or top 25 tabs

    I updated my iOS and downloaded some apps and then when I click on catagories or top 25 in the App Store it says too many http redirects.

    Clean the cookies and data, and also your history going on Settings>Safari.

  • What does it mean when my macbook pro says startup disk is full?

    When im on my macbook pro a message keeps poping up that says my startup disk is full.

    First, reboot. That will temporarily free up some space. According to Apple documentation, you need at least 9 GB free for normal operation. You also need enough space left over to allow for growth of your data.
    Use a tool such as OmniDiskSweeper to explore your volume and find out what's taking up the space.
    Proceed further only if the problem hasn't been solved.
    ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To really see everything, you have to run it as root.
    First, back up all data if you haven't already done so. No matter what happens, you should be able to restore your system to the state it was in at the time of that backup.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
    After installing ODS in the Applications folder, drag or copy — do not type — the following line into the Terminal window, then press return:
    sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up.
    I don't recommend that you make a habit of this. Don't delete anything while running ODS as root. When you're done with it, quit it and also quit Terminal.

Maybe you are looking for