What do i do when my lock buttons does not work?

i am having trouble with my iphone 4s the other night it started to lock and screenshot and say power off with out me even holding down the lock button this morning i went to lock my phone and the lock button has all of a sudden stopped working it will not let me screenshot or lock my phone.

It's time to visit an Apple Store or Authorized Apple Service Provider.

Similar Messages

  • Stuck on apple logo, lock button does not work

    Hi, I was wondering if someone can help me.
    I have an iPhone 5, and I intend to restore it in order to sell, but every time I try to turn it on, the battery life is low and in the red, and then it is stuck on the Apple logo for ages. My lock button does not work either so I can't actually turn it on properly, or do anything. I leave it plugged in the charger for hours, and it's still stuck on the Apple logo. And when I unplug and let it sit until it dies again, the process repeats...
    What is happening? What can I do?

    You can have it repaired or look up a guide and repair it yourself. The lock button needs to be replaced. It is essential at least for performing resets, like the one your phone needs right now. There may be an issue with the battery as well. I would not purchase an iPhone that did not have all its buttons working properly. The iPhone may not be draining enough to completely reset. Draining the battery this much might damage the battery as well. You probably need to do a reset by holding down the home button and a properly working lock button.

  • Power/lock button does not work. I cannot lock my phone, shut it off or reset it. iPhone5s

    My power/lock button does not work. I am unable to lock, power-off or reset my phone and am unsure of how to rectify this problem when that button isn't working.

    Same here. 64gb iPhone 5s just arrived today. Feels fine but either doesn't respond or *severely* delayed response. Like minutes later... Going for replacement.

  • HT1430 How can you restart your iphone if your lock button does not work?

    How can you restart or turn off your iPhone if the lock button does not work?

    The best way is to let the battery die. Or you can reset the phone settings which restarts everything.

  • I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon

    I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon

    Alread asked and answered in your previous post - please do not post the same thing multiple times in multiple forums.
    https://discussions.apple.com/thread/5164919

  • My iphone 4 lock button does not work, i turned it off using assesive touch, now it wont turn back on? got any tips for fixing this problem!

    my iphone 4 lock button does not work, i turned it off using assesive touch, now it wont turn back on? got any tips for fixing this problem!

    Hi, braidenwhitesidemate. 
    Thank you for visiting Apple Support Communities. 
    I would recommend going through the steps in the article below.  If the issue persists, see the section labeled Issue not resolved.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Cheers,
    Jason H. 

  • I bought this ipod 4 from a friend the lock button does not work and he doesnt know the password? how do i reset and i cant use my computer????   HELP!!!!!!

    i bought this ipod 4 from a friend the lock button does not work and he doesnt know the password? how do i reset and i cant use my computer????
    HELP!!!!!!

    Place the iOS device in recovery mode usning this program and then then restore via iTunes. The iPod will be erased.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    For how to restore:
    iTunes: Restoring iOS software

  • Lock button does not work

    lock button does not work

    My partner AND my Lumia 900's Lock Screen have ceased to function as well. I even went as far as doing a "master reset" and it did nothing but lose all my pix and info (Thank God for SkyDrive!) I have a real security concern now, and I cannot leave my phone ANYWHERE unattended at ANY TIME as there is no safeguard to "lock the screen to prevent unauthorized use". I've brought this to both Nokia's and AT&T's attention, but, as usual, it's fallen on deaf ears. This and a "couple other antics" (volume is wacky now as well, both phone conversations and listening to music: BEFORE the 7.8 update, everything worked just fine, now the volume will NOT go over "10" on a scale of "30" for a phone conversation, and will not exceed "17" in volume on a scale of 3"30" when listening to music. When a voice message comes in, the volume is SO low that I actually have to place to phone over my ear canal to hear it.......

  • Power /screen lock  button does not work

    Hello
    I've bought an İphone 5 on january 2013 from NY,USA.But it's power/ screen lock butto does not work since last week. Now I'm in Turkey. What can I do for service support?Is it possible to get guarantee benefit in Turkey?I'm so desperate about this issue battery runs out so quickly, unwilling calls...please guide me to solve this problem...

    Hi aslsfr,
    If you are looking for more information on the service options for your iPhone in Turkey, you may find the following page helpful:
    Service Answer Center - iPhone
    http://support.apple.com/kb/index?page=servicefaq&geo=Turkey&product=iphone
    Regards,
    - Brenden

  • HT5824 i can not trun off my phone because my lock button does not work

    i can no trun off my phone because my lock button does not work

    Welcome to the Apple Community Shakoya.
    Go to settings > general > accessibility > assistive touch > on. This will place a faint icon on the screen, this is then available from any screen and you can turn the phone off by tapping it, tapping device and then tapping lock screen.
    This should suffice until you can have your phone fixed.

  • My iphone lock button does not work and it randomly shut off. i need help!

    the lock button has not been working.. i was using my phone, put it down for like 30 seconds and wont turn back on!

    Are you using a case to protect the iPhone? If you are try taking it off and seeing if the button works normally then.
    If you don't have a case on the iPhone, try restarting or restoring the iPhone.
    If that doesn't take care of it, the iPhone will need service.

  • What do I do with my iPod Touch 4g when the home button does not work and when I plug it in to charge it always says that charging is not avaible with this accesory?

    iPod Touch 4g home button won't work plus will not charge properly

    Take it to a reputable third-party repair shop. Apple will not touch it after you have opened it up and tinkered with the works.

  • Lock button does not work, how can i fix it ?

    Hello guys, my lock button on my Ipod Touch is not working, i do not know what to do and i couldnt fine apples Emal.
    What are my options to fix it ?
    Any help will be appreciated.

    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
      Apple - iPod Repair price

  • Is there a way to do a soft reset when the power button does not work?

    After needing to enact my replacement repair warranty, I received a device (smae one and same serial) but the screen had unresponsive spoots, and dim spots, I decided to turn right around and send it back again.  I got a replaced screen again, but this time my power button doesn't work.  Now, this isn't too inconvenient for me except that I cant do a soft reset or power off/on in order to clear the cobwebs from time to time.  Does anyone know of an app, or another way to do this?  I'm simply afraaid of what iddues it may come back with if I send it in a 4th time.
    So, App?
    Or, maybe a special keybaord combo I can put in like on phones? (IE  ##XXXXX#

    To remove the Restrictions passcode, you need to restore the phone as a new device using iTunes. Hit the "Restore" button on the Summary Pane.

  • I cannot tell you how frustrated I am with Apple right now! I need hel getting my ipad back and so far I am not getting any. What do I do when restore on itunes does not work?

    I am so frustrated with Apple and my ipad2, which I have allways loved so much. While attempting to download and install the latest update, I got stuck on the itunes connect logo. I followed the directions listed here to restore using itunes on my laptop. It would not work and gave me several error messages. Now what do I do? I miss my little computer so much.

    Reading some older threads from 2012 and 2011 it appears the problem was present even then.  Part of the problem was due to people using multiple or different account id's on the various devices.  In my case, I only have one ID and it is the same on all devices yet the iPhone and iPad are still throwing the same error when I try turning on iTunes Match.  This is very frustrating . . . any help out there?  Thanks.

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