What do I do when my product code fails?

I have the student addition of photo shop elements and my computer that it was installed on, no longer works. I am trying to re-install it on my new computer but my product code no longer works. In order to get my serial number I have to have a working product code. On top of that, I bought this a few years ago and through my school so I cannot go onto my account and look up the serial number. I have to go to the student licensing website in oder to get my serial number. Is there anyway I can get photo-shop elements re-installed or was this a one time deal? If it helps, I have all of the original instalation stuff on a back-up hard drive. So I technically have it installed on a hard drive, just wont go onto this computer, if that makes sense. What do I do? The steps to get a new serial number online, do not work for me.

if you registered your Photoshop Elements with your adobe id, you can go to adobe.com and check the installed versions. After cancelling the older registeration, you can register your new installed PSE with old serial key

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