What do I do when my screen is unresponsive and it won't even turn off or let me unlock it?

I was in the middle of taking a picture and then all of a sudden it just stuffed up. I can turn on the my iPod to the lock screen but it won't let me swipe to unock and when I hold down the power button "swipe to power off" still comes up but it won't let me swipe. Also, I tried hooking it up to my itunes to see if it'll do anything and tried to download the latest version of itunes, now it says it didn't download correctly and wants me to reinstall it. Please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
and maybe:
Issues installing iTunes or QuickTime for Windows
solving MSVCR80
iTunes 11.1.4 for Windows: Unable to install or open
Troubleshooting issues with iTunes for Windows updates

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Has anyone had Ipad air go completely black screen? And now won't even turn on.

Has anyone had Ipad air go completely black screen and you can't even turn it back on?

Yeah try power and home button for several seconds.

HT4623 My Apple 4s phone is frozen up and I can't do anything on it. I was updating my IOS to IOS7 as prompted to on the screen when I reached the part where it asked for an backup E-mail address. I supplied this and it froze up and won't even turn off

I received a prompt on the screen of my Iphone 4S to update my IOS to IOS7. I clicked on "Start" and went thru and supplied all the requested info. It asked me for an alternate back-up E-mail address, I entered this on the screen and when I clicked on "Next" it would go no further on this setup. Now I can't do anything because it's like it totally froze up. I can't even turn my phone off nor go forward or anything. What can I do to turn my phone off and totally stop this update???

Hi Genoc728,
Thanks for visiting Apple Support Communities.
If your iPhone is unresponsive and can't be turned off, you can reset it. See this article for the steps, and other helpful troubleshooting tips for an unresponsive device:
http://www.apple.com/support/iphone/assistant/phone/#section_1
Regards,
Jeremy

My screen is white. The ipod won't do anything. Won't even turn off. What should I do ? ? HELP PLZ

I was using my Ipod, sat it on my desk, turned around to look at something. When I turrned back around, the screen had a black apple with a line under it. Wouldn't turn off, so I held both buttons in and then it went off. without touching anything, it came back on with the apple, then it (the apple) started fading. Now I have a white screen. I tried plugging it into usb port, still nothing.It won't show up on my computer or turn off. Just sitting here with a white screen. What should I do? HELP.Somebody ? Plz ! ! !

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPad screen is frozen. How do I get it unstuck? It won't even turn off

My iPad's screen is frozen and I can't shut down to unfreeze it.

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

It's been power cycling (turns off while in use) with increasing frequency, and now won't even turn on. What gives?

My phone has been turning off while in use, and would, in the past, recover if I turned it off and on.
Now it won't do anything, and I know that the battery is not dead. What gives?

Hello Hoges,
About your question of connecting the Elitepad directly to another PC via USB.
Since the tablet is considered a full windows PC, you cannot connect it directly to another PC via USB.
Androids and Apple iphones, etc etc. are different than a windows PC. Even if you used an OTG usb cable.
Windows PC's could be connected via a crossover cable but it is very particular and requires an ethernet port on both machines.
You can connect them via a Network though, like connecting via a Home Group through a wireless connection.
Better still, you can backup your files on a cloud service like Dropbox, Onedrive or Google and then download them to the other machine. If both machines are using Windows 8.1, you can use HP Connect to backup and transfer files.
If you have a usb to micro usb adapter, you can use a pen drive to tranfer files with.
I do not know anything about the magazine articles you are downloading, but if done so via an app in the Windows store, couldnt those be redownloaded anyway without transfering?
IF the tablet is still under warranty and the charging port is loose, you can contact HP Support to see what your options are.
Hope it helps.

My ipod touch was dropped on the ground, screen is cracked, won't even turn on when it's being charged, what to do?

my ipod touch was dropped on the ground, screen is cracked, won't even turn on when it's being charged, what to do?

What gen and GB is it? Replacements start at 99 for 8GB 4th Gen, Accidental damage is not covered under hardware warranty, thats not a hardware defect.

TS1286 what do i do when i charge my ipod and it turns on then the screen turns white then cuts off ?

what do i do when i charge my ipod and it turns on then the screen turns white then cuts off ?

Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

I bougnt my S5 a month ago and I am having two major issues. The screen is very slow to respond. When the screen is dark and I press the home button, it doesn't come on. I have to press the button anywhere from 4-10 times and then it usually flashes on

I bougnt my S5 a month ago and I am having two major issues. The screen is very slow to respond. When the screen is dark and I press the home button, it doesn't come on. I have to press the button anywhere from 4-10 times and then it usually flashes on and back off. It is very, very frustrating. The other issue is that the battery drains very quickly. I have called Verizon numerous times regarding these issues. They tell me to do different things that never help. We eventually did a factory reset and it still has the same issues. Help! It is a brand new phone and unfortunately I am in a new two year contract. Ugh. Is there anyone out there who can help me?

I have done that several times. In fact, every time I call Verizon with my phone problems, they have me do the same things repeatedly. I keep telling them I have already done them but they insist they are SURE it will work this time. It never does. After doing the factory reset and it still not working correctly, they act like they are confused, almost like I am lying. I did what you suggested above on the slim chance it would work this time but it did not. I bought two S5's that day and the other one works perfectly fine. I know I got a bad phone. Verizon just does not listen. It is a bad phone. I just want a new phone that works properly. Is that too much to ask? I bought a new phone that has been bad from day one. Why oh why do I have to spend hours of my time on the phone, in the store, on the computer, trying to rectify this? It shouldn't be this difficult! Help please!!!

HT1766 what do i do when my phone is locked and it says to connect to itunes?

what do i do when my phone is locked and it says to connect to itunes?

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
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iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

My ipod touch has a usb cable picture with an arrow pointingto the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the powerbutton is pressed. what can i do to fix this?

my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My computer won't detect my ipod 4g when it is plugged in and it won't sync with itunes, what should I do???

My computer won't detect my ipod 4g when it is plugged in and it won't sync with itunes, what should I do???

Did you already try the troubleshooting mentioned in this article? iOS: Device not recognized in iTunes for Windows

While in email today, the computer began flashing. I had to turn off with button. When I turned it back on, I got the apple icon and the moving loading wheel. It would turn for about 60 seconds and then stop. I turned off again. I now have a black screen.

while in email today, the computer began flashing. I had to turn off with button. When I turned it back on, I got the apple icon and the moving loading wheel. It would turn for about 60 seconds and then stop. I turned off again. I now have a black screen.

Hi wiesenruth,
If you are having issues starting up or booting your computer, you may find the following articles helpful:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Regards,
- Brenden

My problem started when system preferences was unresponsive and would not force quit. I tryed to restart and got the grey screen, but it never restarted. I closed the lid and now the screen is blank. Has anyone had a similar problem after Lion?

My problem started when system preferences was unresponsive and would not force quit. I tryed to restart and got the grey screen, but it never restarted. I closed the lid and now the screen is blank. Has anyone had a similar problem after Lion installation?

No, as I have yet to be convinced on Lion.
Did a permissions repair help from the install DVD?

My ipod touch 4th generation's home button and lockscreen work perfectly but the screen is unresponsive and wont work whats the problem?

My ipod touch 4th generation's home button and lockscreen work perfectly but the screen is unresponsive and wont work whats the problem?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

What do I do when my screen is unresponsive and it won't even turn off or let me unlock it?

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