What do I do when the Ipod Reset Utility doesn't recognize my shuffle?

I got the dreaded 1418 error, and tried the Ipod Utility Reset that Apple suggested. However, the program can't recognize my Ipod shuffle and I don't know what to do!
Please help!

Are other USB devices recognized properly by that USB port?
I read another user's post, where shutting down and unplugging the PC reset the ports and fixed the iPod problem. If it's a laptop, to get the same effect, you'd have to shut down, unplug it from the power adapter, remove the battery, wait about a minute, and plug it back in.

Similar Messages

My computer is not recognizing my ipod shuffle. The computer says to use the ipod reset utility. When I tried doing this it told me that it was for a 32 bit version which I obviously do not have. My computer is only a few months old. What do I do now?

My computer is not recognizing my ipod shuffle. The computer says to use the ipod reset utility. When I did that it came up with another message that it was only good for a 32 bit version. I guess I do not have a 32 bit version. I just purchased my computer a few months ago and it uses the windows 7 operating system. What do I do now?

Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps.

What does it mean when the ipod is diabled and says connect to iTunes

what does it mean when the ipod is diabled and says connect to iTunes

It means...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

HT1238 Is there a version of the iPod Reset Utility for 64-bit Windows?

Is there a version of the iPod Reset Utility for 64-bit Windows? The only 1 I could find says it only works on 32-bit. I tried the compatibility utility, but still no joy!

I recently reset my Ipod Shuffle 2nd gen to factory defaults and now it is not being recognized in Itunes. I currently have Windows 8 and no capability to get a 32-bit version of windows. What are my options for making my 2nd gen Shuffle to work?

What do i do when the external reset didnt work

i did the external reset on my Droid Razr Maxx and it never went to the startup screen. Just remained blank after the reboot.

Why did you need to factory reset the Maxx?

HT1925 what do u do when the ipod says its disabled? my daughter did something to her ipod and i cant seem to fix it.

please help if anyone knows how to fix my daughters ipod,its saying its disabled,id really appreciate it.thanks.

Connect the device to a computer running iTunes and restore.

How do I set MacBook to an external display when the plug and play doesn't recognize it? I am trying to set my Samsung 530 LCD as a monitor but HDMI and VGA cords (and the adaptor for them) doesn't seem to work.

I have tried everything I can find on line but they all claim that the plug and play works, and they don't for me. I tried the mini dvi to HDMI and a HDMI cord and that was not recognized no matter which unit I rebooted first. I found someone who said that my Macbook might be too old for the HDMI technology so I returned the cords and went to the VGA cord and adaptor.
I tried this first with the HDMI setup:
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx= 167919&modelname=LN40C650L1F&modelcode=&session_id=NDhJrD0DQT0Z8KRsm62yhxJxqnyPy SKhlhpB8vQ6h9Q7R2BZJGzj!-1089109758!1761676444!7501!-1!434477884!1761676348!7501 !-1!1292098185857
Then I tried this with the VGA setup:
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx= 167901&modelname=LN40C650L1F&modelcode=&session_id=NDhJrD0DQT0Z8KRsm62yhxJxqnyPy SKhlhpB8vQ6h9Q7R2BZJGzj!-1089109758!1761676444!7501!-1!434477884!1761676348!7501 !-1!1292098185857
I contacted Samsung support and they said I needed to set the display settings to external display on the mac. I went to the display settings and moved the icon to my status bar. When I click on search for displays or whatever it says (I'm not at my Mac right now) it does nothing.
What am I missing?

I am using MAC OSx 10.5.8 (9L31a) as my operation system. The TV says "No signal. Check connected device's power, cable connection and source selection." Seems to me that that goes in hand with what the Samsung tech said about the Mac needing to be forces to use the external display. But how do I do that?

What do I do when my iPod touch wants me to plug into iTunes and asks for a password on the iPod touch and can't do it?

What do I do when the iPod touch asks to be plugged into it ouch and nothing happens. The PC asks to use password on iPod touch and it can't be done.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

After 5 R's and Ipod reset utility, what next?

Nothing has worked so far to make my 1-gen iPod operable. (It has worked fine in the past.) I get a blinking orange light when it is plugged in to a usb port.
It shows up in System Profiler but not in ITunes or on my desktop.
The iPod Reset Utility either crashes when I run it or tells me I have "two iPods" attached to my computer, and that I should remove one. I do not have two iPods attached to my computer.
Thoughts on next steps?

There are several different things to consider here:
a) Disk Utility will only see your iPS when and if it's present as a mounted volume. Yours isn't mounting, it won't be seen. The fact that it's seen in the Profiles really doesn't mean anything at all.
b) Disk Repair won't really do anything at all to a Shuffle.
c) Re-formatting should NOT be done in your case. The only case when it's ever called for is a few cases where Windoze users have inadvisedly followed their own OS prompts to 'help out' by formatting this new drive that's suddenly popped up on their system. Even in those cases the Reset Utility will do the same thing and, beyond that, we're back to (a) above: If your iPS can be seen by Finder and Disk Utility then it can also be seen by the Reset Utility.
d) You need to get to the stage where you can reliably open and use the iPod Shuffle Reset Utility. You might have to d/l a fresh copy of it, you might have to Repair Permissions, you might only have to log out to a Restart. What you DO have to do is to get it so that it will open and run.
e) Once you do that, you have to make sure that you're exactly, exactly, following the instructions for its use. Severe cases absolutely require that it be run from a clean, fresh system start with nothing else at all going on, that it be given enough time to work, and that more than one run might be required.

Only adds music after 'Ipod Reset Utility' - No choice in what is selected

Hey all,
To add to the masses of problems.
On my second Shuffle 2gig (replaced first one because of this problem)
I can only add music to it after using the ipod reset utility.
When going back into iTunes it works fine, except for the fact I have no say in what goes on nor what order.
If I want to add or delete music afterwards I get the infamous "Cannot sync 'Ipods name' as required disc cannot be found"
I've tried everything on the forum, except for unplugging mouse as I don't have it plugged into a USB port.
I've tried the ipod on all ports available.
It's starting to get extremely tedious.
Thanks a bunch

OK, did the SMU resets- more then once because the first time I plugged everything back in and the iPod reset didn't work; an additional time,with nothing but the iPod plugged in, it seems to have worked. I say seems because it's blinking orange and I'm worried about unmounting/disconnecting it to try to play it- the last time I thought I had fixed it, it was doing this...
Oh, and I'm running 1.0.3 software- thankfully,I had kept the old reset software...
I'm going to wait a bit and see if the blinking stops. Maybe it's just recharging, but I've barely played it, so it seems unlikely it needs much, if any charging.
Not to be looking a gift horse in the mouth, but since the first reset, including after the two subsequent resets, the fan has become noisy- isn't this supposed to stop a noisy fan, not make it noisy?
oy.
Message was edited by: weblizard

Shuffle 2g and iPod Reset Utility

I recently was unable to get my Shuffle 2nd gen to connect to my Mac ( SnowLeopard ) and iTunes 9. It kept giving me an error.
Running through the Support section for the Shuffle 2g I came across a link for the "iPod Reset Utility" found here.
I downloaded and installed it. Connected my Shuffle ( note it would only work when connected directly to my Mini through one of the rear USB plug-ins ) it read and identified my Shuffle and I reset the unit.
All is working GREAT as of now. Installing music via iTunes.

There are several different things to consider here:
a) Disk Utility will only see your iPS when and if it's present as a mounted volume. Yours isn't mounting, it won't be seen. The fact that it's seen in the Profiles really doesn't mean anything at all.
b) Disk Repair won't really do anything at all to a Shuffle.
c) Re-formatting should NOT be done in your case. The only case when it's ever called for is a few cases where Windoze users have inadvisedly followed their own OS prompts to 'help out' by formatting this new drive that's suddenly popped up on their system. Even in those cases the Reset Utility will do the same thing and, beyond that, we're back to (a) above: If your iPS can be seen by Finder and Disk Utility then it can also be seen by the Reset Utility.
d) You need to get to the stage where you can reliably open and use the iPod Shuffle Reset Utility. You might have to d/l a fresh copy of it, you might have to Repair Permissions, you might only have to log out to a Restart. What you DO have to do is to get it so that it will open and run.
e) Once you do that, you have to make sure that you're exactly, exactly, following the instructions for its use. Severe cases absolutely require that it be run from a clean, fresh system start with nothing else at all going on, that it be given enough time to work, and that more than one run might be required.

Cant run ipod reset utility

I have been having some issue with my new first generation ipod shuffle; i was advised to reset it but it has continually failed. i have gone through the whole updating software, trying different usb ports, reinstalling itunes, restarting computer, etc and nothing is working. i am trying to use the ipod reset utility for my version but i cant even run the program i get an error message saying i need a 32 bit version of windows. i have windows 7 the most updated version currently so i dont really know what thats about. the ipod is new to me but its an old, used version so the warranty is most certaintly up; in short i have no clue where to go from here.

Have you tried the iPod Reset Utlitly at a Windows XP computer?
I had some problems with it on a Windows Vista PC ...

No reaction with ipod reset utility

ive tried to reset my shuffle 2nd gen with the ipod reset utility but it cant find my ipod
it simply does not appear anywhere !
is my ipod total damaged ?
there is no water or any sign of a fall or any damage !
what can i do ?

LeeGalaxy,
The minimum system requirements for the utility are as stated in KB 305204
http://docs.info.apple.com/article.html?artnum=305204
System Requirements
- Windows 2000 with Service Pack 4, Windows XP with Service Pack 2**
**iPod Reset Utility 1.0 is not supported for use with Windows Vista.
That said, some have had success, in using iTunes with Vista.
However, this article lists some important information on that configuration:
http://docs.info.apple.com/article.html?artnum=305042
And you may be able to use iTunes to setup your iPod. Have you tried that?
Or were you attempting to use the iPod Reset Utility, as described in KB 305204, to solve one of these symptoms:
- iPod will not play music, and cannot be restored using iTunes.
- iPod is not recognized by iTunes, but is visible in My Computer or in Device Manager on a Windows PC, or in Apple System Profiler on a Mac.
- iPod shuffle (1st Generation) is identified as a device in "Recovery mode."
- iPod shuffle (2nd Generation) is identified as a "USB DFU device."
If not, you may find this helpful:
Restoring iPod shuffle to factory settings
http://docs.info.apple.com/article.html?artnum=300701
Just to confirm, it is my understanding you have the iPod shuffle (First Generation), correct?
Hope this helps,
Generik
Dual 2.3 GHz PowerPC G5 Mac OS X (10.4.8)

Vista problems with iPod reset utility

I can't even run the installation program. I keep getting a message saying that "iPod Reset Utility requires that your computer is running Windows 2000 or Windows XP".
My OS is Windows Vista. Anyone have any solutions? Many thanks...

LeeGalaxy,
The minimum system requirements for the utility are as stated in KB 305204
http://docs.info.apple.com/article.html?artnum=305204
System Requirements
- Windows 2000 with Service Pack 4, Windows XP with Service Pack 2**
**iPod Reset Utility 1.0 is not supported for use with Windows Vista.
That said, some have had success, in using iTunes with Vista.
However, this article lists some important information on that configuration:
http://docs.info.apple.com/article.html?artnum=305042
And you may be able to use iTunes to setup your iPod. Have you tried that?
Or were you attempting to use the iPod Reset Utility, as described in KB 305204, to solve one of these symptoms:
- iPod will not play music, and cannot be restored using iTunes.
- iPod is not recognized by iTunes, but is visible in My Computer or in Device Manager on a Windows PC, or in Apple System Profiler on a Mac.
- iPod shuffle (1st Generation) is identified as a device in "Recovery mode."
- iPod shuffle (2nd Generation) is identified as a "USB DFU device."
If not, you may find this helpful:
Restoring iPod shuffle to factory settings
http://docs.info.apple.com/article.html?artnum=300701
Just to confirm, it is my understanding you have the iPod shuffle (First Generation), correct?
Hope this helps,
Generik
Dual 2.3 GHz PowerPC G5 Mac OS X (10.4.8)

Ipod reset utility

My iPod Shuffle (2nd Gen) needs a reset. iTunes won't recognize it and gives me: "iTunes cannot recognize this iPod at this time. You must restore the iPod with iPod reset utility before it can be used with iTunes." So I downloaded the installer for the iPod reset utility and ran it, only to discover that the installer is for 32bit operating systems, and I am running 64bit Vista. Anyone know of a 64bit iPod reset utility? Or am I S.O.L.?
Message was edited by: brianroan
Ok, so I just re-read the literature for the iPod reset utility and noticed this: "**iPod Reset Utility is not supported for use with Windows Vista." So maybe it doesn't matter if I'm running 32 or 64 bit...I'm operating Vista so I guess there's no way to reset my shuffle, unless I can find a friend who still runs Win XP. I'm open to any other suggestions though...
Message was edited by: brianroan

Have you tried the iPod Reset Utlitly at a Windows XP computer?
I had some problems with it on a Windows Vista PC ...

What do I do when the Ipod Reset Utility doesn't recognize my shuffle?

Similar Messages

Maybe you are looking for