What do I do when WiFi stops working?

What do I do when WiFi stops working?

Have you done a reset on the device?  Hold down the home button + the lock button for about 10-20 seconds until the white Apple logo appears.  Once the phone resets, see if this helps. 
If not, go to Settings > General > Reset > Reset Network Settings and see if that helps.

Similar Messages

  • Wifi stops working when NTP sync occurs

    Every few days I have a problem where the WiFi stops working on my time capsule running v7.6.3.  All of the cleints in the house (Mac Mini, two Macbook Pros, iPad, two iPhones) stop simultanously and don't see the wifi network at all.
    At that point I get an Ethernet cable and check out the logs.  Frequently I see a message similar to the following:
    Nov 29 18:21:13
    Severity:5
    Clock synchronized to network time server time.apple.com (adjusted +810754969 seconds).
    Nov 29 15:21:12
    Severity:5
    Clock synchronized to network time server time.apple.com (adjusted +811604500 seconds).
    There are plenty of log entries where NTP sync is successful.  I have an Airport Express running 7.6.3 that uses time.apple.com and this is never a problem, only on my time capsule.
    I've performed a factory reset twice and it doesn't help.  Today I've switched the NTP server to 'us.pool.ntp.org' to see what happens.  I also notice that when I power cycle it, the time reverts to January (year unknown) until a sync occurs.
    Has anyone else ever seen this?  I have an OG 1st gen Time Capusle.

    No its new to me bcoz no matter u move latop anywhere up,down,tilt anything shouldnt happen at all,i move mine all directions without loss if this continue to u better go to apple to test sound like interfering inside no idea of this,u cant keep doin restart all the time....its not right........

  • My ipod is cracked and it chipped away a little more last night and that's when my wifi stopped working. My wifi works on every other device in my house except for my ipod. Is there something wrong with my ipod?

    My ipod is cracked and it chipped away a little more last night and that's when my wifi stopped working. My wifi works on every other device in my house except for my ipod. Is there something wrong with my ipod?

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Try right next to the router
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network       
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar
    Could it be this?
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • My macbook pro wifi stop working suddenly, and know appears a X on the wifi icon, what may have happened?

    Hello,
    My macbook pro wifi stop working suddenly, and know appears a X on the wifi icon, what may have happened?
    Its seems to be the harware.

    Hello raphaelitajuba,
    The article linked below provides information regarding this indicator and steps that can help restore functionality to your MacBook Pro's Wi-Fi.
    AirPort has detected a problem with the driver or a necessary sub-system component, apply the latest manual AirPort software update or reinstall Mac OS X. If reinstalling Mac OS X does not correct the problem, take your computer to an authorized Apple service center.
    The AirPort status menu (AirPort Menu Extra) FAQ
    http://support.apple.com/kb/HT3821
    Cheers,
    Allen

  • When i watch videos on my iphone 5 my wifi buffers the video and then halfway through it just stops and all wifi stops working on my device. i need to switch back off and on the wifi then it works but the same thing happens every time for videos.

    when i watch videos on my iphone 5 my wifi buffers the video and then halfway through it just stops and all wifi stops working on my device. i need to switch back off and on the wifi then it works but the same thing happens every time for videos. NOT A ROUTER PROBLEM. all my other apple devices dont have this problem

    iOS: Importing personal photos and videos from iOS devices to your computer
    iOS: Unable to import photos or device not recognized as a camera

  • HT4623 After downloading the iOS 7 update, my wifi stopped working. (It grayed out) I was able to fix it when i Reset the Network Settings. However, it has gone back to being grayed out and that solution is no longer working. How do I fix it?

    After downloading the iOS 7 update, my wifi stopped working. (It grayed out) I was able to fix it when i Reset the Network Settings. However, it has gone back to being grayed out and that solution is no longer working. How do I fix it?

    After downloading the iOS 7 update, my wifi stopped working. (It grayed out) I was able to fix it when i Reset the Network Settings. However, it has gone back to being grayed out and that solution is no longer working. How do I fix it?

  • When I connect my External HD my WiFi stops working.

    When I connect my External HD my WiFi stops working. Anyone knows why?????

    I do have the same problem with my MBP 15" (late 2013) on the right USB-Port as well. It still works when I use the left one.
    As the external hard drive has its own power source I suggest it doesn't have anything to do with the difference regarding the provided power of the right and left side...(?)
    Is this problem solved yet?

  • NB205 Wifi Stops Working When Laptop Is Hot

    Hi Everyone,
    I have a NB205 laptop that's in great condition. I love it to death, but whenever the system becomes hot, the Wifi stops working. I usually have to restart the computer for it to work again. The problem seems to be getting worse. Even if the device is on a cooling pad, it seems to have this issue. The laptop, in my opinion, doesn't even get that hot for the issue to occur.
    I sent the laptop to Best Buy for repairs, and after two weeks they returned it with absolutely no improvement in performance. Is there a driver or something that I can try downloading before I take it back to Geek Squad?

    It's not losing connection to the router. It happens at all locations, so it's not the internet connection thats the problem. It's definitely an issue with the laptop itself. I have Windows 7 and upgraded ram.
    It happens as soon as it gets hot. I can't keep it on my lap for more than 5 minutes without it becoming too hot (although it doesn't feel that hot compared to past laptops I've had) and then I just get a big red "x" on the wi-fi icon.

  • WiFi stops working after install of latest 10.8.5 update on MacBook 5,1 third time reinstall OS X

    WiFi stops working after install of latest 10.8.5 update on MacBook 5,1 third time reinstall OS.
    MB used as email and surfing tool when on vacation. Worked fine for months. Installed the latest security patch (update) and WiFi quit working. Two days later (still on vacation) WiFi started working again and worked fine for the next 2 days.
    Came home and formatted and reinstalled 10.8.5 and all was fine again. We are selling the MacBook and setup new user, everything worked fine.
    The update came up again so I decided to install it and WiFi instantly stopped working after the restart.
    Does anybody have any idea what is happening.
    Thanks

    Not really, although WiFi has been a longstanding problem for lots of people. I fix for some breaks others.
    However, if you are trying to sell it, you need to revert it back to the OS that shipped with it. You cannot sell your copy of Mountain Lion with the Mac. It is only licensed to you.
    You also need to include the system disks that came with the Mac. If it came with Leopard (10.5), and you have a Snow Leopard (10.6) disk, you can install that if you provide that disk also.

  • If you're trying use your hotspot and connected to wifi on your iphone, does the wifi stop working and start using your data instead of staying connected to the wifi?

    If you're trying use your hotspot and connected to wifi on your iphone, does the wifi stop working and start using your data instead of staying connected to the wifi?

    Spencer Simmonds wrote:
    Thanks for the quick response. What you have said makes sense but there is no rhyme or reason to he data used. I reset my cellular data counter to zero so both sent and received read zero. I was connected to wifi and let the phone to go into sleep mode. I waited about ten minutes and sent myself the same email four times, each with a 750 kb attachment. It was sent to my .me address so it was push mail on my phone. Sure enough I checked a minute later while bringing the phone out of sleep mode and checked the data. It showed just 10kb sent but 1mb received which just doesn't tally with the 4 x 750kb mails received. It just isn't making sense.
    He knows what you asked and has already answered it!
    I thought I had read where the iOS4 (or maybe just the iPhone 4) was supposed to be able to keep wifi connections alive while inactive. If the phone is sitting there on a charger with a wifi connection available, why use the 3G?

  • WIFI stopped working after I woke the computer up, now says connected to the network but not the internet, all other coputers and devices connected still with no problems, have pinged IP address from router and got the message "4 packets sent none receive

    Hi,
    WIFI stopped working after I woke the computer up, now says connected to the network but not the internet, all other coputers and devices connected still with no problems, have pinged IP address from router and got the message "4 packets sent none received"... Help
    I have tried network diagnostics which doesnt help... The only other ting is, when I woke the computer up it said tat another device was using my IP... My wife had plugged her phone into the computer to charge etc but even when i turn wifi off on the phone there is no change... also in settings on the phone the IP address is different...

    The answer to your question is - neither!
    Your PC should to configured to obtain an IP address automatically, and to obtain DNS server IP addresses automatically, from the Airport Express. This is the way Windows (and Macs for that matter) are configued by default, and that is the way most people have their computers set up. If you manually configured your PC's IP address to be the same as your wife's Mac, it certainly explains why your PC is not able to access the internet.

  • Ipod touch wifi stopped working

    can somebody please help me.. on my ipod touch 2nd gen software version 2.2 the latest one i have used wifi before and it is simply brilliant.. however today i come home from dinner and i play some games i am chilling with my ipod then i decide to do some web surfing but oh no! safari is telling me no internet connection even though i have full wifi bars next to where it says ipod! what is this?? how can i fix it?? i have turned off my ipod turned it back on reset my settings turned it off some more reset it some more and nothing seems to work!
    this is useless without the wonderful internet!
    please help

    this is the same thing that happened to me all of a sudden my wifi stopped working even though i have full bars on the connectivity. it sometimes works in patches though but only for like 5 minutes, its kind of annoying because if you think it would work and you try it doesn't.

  • Wifi stopped working suddenly

    wifi stopped working suddenly? and will not turn on in system preferances
    Under the Advanced     wi-fi Address: 00:00:00:00:00:00
    Just clicked on the wi-fi symbol on top bar (sorry do not know name of bar, if some else dose?)  and it states that No Hardware installed
    Any help please.

    I can add my macbook pro to the list of 'wifi: no hardware installed' victims.
    At the London Regent Street Store yesterday (after an hour's wait beyond appointment time) the Genius test said it was a hardware fault and the airport card must be faulty/dead. However, when I got home I turned the mbp on and, as if by magic, wifi was working normally. About 3 hours later it failed.  I switched off overnight. It's been dead most of the day so I did a complete clean up using Onyx, restarted and, yes, you guessed it, wifi was back.
    I guess it could be a faulty airport card but it seemsthere are an awful lot of airport cards failing all at the same time! Coincidence or a software glitch post 10.7.2? Various forums now seem to have plenty of entries from mac owners with this same problem.
    How do we get an official response from Apple on this? In my experience Apple are fantastic at addressing this kind of issue once they know. How can we ensure they are aware?
    Macbook Pro 2.6 17" OS 10.7.2

  • Upgraded to Windows 10: Wifi Stops Working after about 20 minutes operation

    Upgraded to windows 10. Everything was working fine. Then WIFI stops working. I reboot and again, things are fine then as the computer goes to sleep, WiFi stops working and won't reconnect unless I reboot. All other computers in the house using either Windows 7 or 8.1 are connecting just fine. Need some help or I'll roll back to 8.1. This is frustrating to say the least.  

    I have a HP pavilion X2 (10-j000na) which I have upgraded to Windows 10 and I have the same issue. Every so often the wifi signal is lost. When I go to the device manager it says there is an error with the driver for the Broadcom 802.11 abgn Wireless SDIO adapter. The only way to resolve this issue at the moment is to uninstall the driver and then re-installing it using the latest Windows 8 driver (sp68594.exe) in compatability mode for Windows 8.
    But even then it is only a matter of time before the driver corrupts again and needs re-installing. We need an updated driver for Windows 10 and fast!

  • Wifi stopped working just after i upgrade ios 6.1.2 to 6.1.3

    Wifi stopped working since i upgrade ios 6.1.2 to 6.1.3. It's displaying wifi is connected but not receving data packet
    I searched to fix this problem and found many suggestion but no luck.
    Could you please help me to fix this problem.

    Hi Gunjan,
    Thanks for visiting Apple Support Communities!
    It sounds like you've already tried a few troubleshooting steps, but these links may offer some additional tips:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    If you are using a public or commercial network that requires a login or subscription, see this article for more information.
    Verify that you are selecting the correct network if you are in a location with multiple Wi-Fi networks.
    Verify that the Wi-Fi network settings are correct. You can view and configure Wi-Fi settings using the following steps:
    Tap Settings > Wi-Fi.
    Locate the Wi-Fi network you are currently using and tap .
    If you've verified that your settings are correct and the issue persists, try the following:
    Tap "Forget this Network" to reset settings for this Wi-Fi network, including the password. Then try connecting to the network again.
    Note: This can be useful if you identify a network issue and want to prevent the device from automatically using this network in the future.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings, including passwords, VPN, and APN settings.
    Note: If the Wi-Fi network uses MAC address filtering, you will need to add the MAC address to the access list for the Wi-Fi router. The MAC address for your device is listed as the Wi-Fi address in Settings > General > About.
    If this issue persists with multiple wireless networks, see our general iPhone Troubleshooting Assistant for more steps you can try:
    http://www.apple.com/support/iphone/assistant/phone/
    Best,
    Jeremy

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