What do I do with a bent, and cracked iPhone 6?

I have an iPhone 6, and my cousin had dropped it from about 2-3 feet, so it was bound to crack.
However, I booked an appointment at the nearest Apple Store and the Genius said that there was a slight bend to the phone. I don't understand how the bend happened, but I know that dropping it from 2-3 feet would not have caused it. As a result, they said that they can't repair it, they can only offer me a refurbished phone, for £236.
I've saved up the £90 to purchase the screen repair and extra money for train tickets to find out there was no point in coming.
Finally, the website doesn't state anything about a bend voiding the repair of a cracked screen.

You have been told by the Apple Store genius bar .There is no alternative
They cannot fit a new screen to an iPhone that has further damage
Finally, the website doesn't state anything about a bend voiding the repair of a cracked screen.
iPhone Screen RepairRepair and replacement costs depend on your iPhone model and your AppleCare product coverage. Accidental damage isn't covered under the Apple One Year Limited Warranty.When you request screen repair online or by phone, Apple will place an authorization on your credit card to cover the iPhone out-of-warranty service cost shown below in the Out-of-Warranty Service section. This is the cost for replacing the screen and fixing any additional damage. We'll charge this amount if your iPhone is eligible for out-of-warranty service and our diagnostic test shows additional damage. If your iPhone has no damage other than the screen, we'll charge the screen repair service fee.
Model
Screen repair service fee
iPhone 6
£ 86.44
iPhone 6 Plus, iPhone 5s,
iPhone 5c, iPhone 5
£ 106.44
The screen repair service fee includes a £ 7.44 shipping fee. All fees are in British pound sterling and include VAT. Pricing applies only to screen repair by Apple.

Similar Messages

  • What can I do with Creative Cloud and Photoshop ELEMENTS besides backup my photos?

    What can I do with Creative Cloud and Photoshop ELEMENTS besides backup my photos?

    Umm, seriously? No offense, but what you are saying is basically "I just bought a Mercedes, but don't know how to drive." You can plenty of info what each program in Creative Cloud does by just typing the respective words into a web search...
    Mylenium

  • I got Photoshop Elements 10 and installed disc 1.  What do I do with disc 2 and disc 3?

    I got Photoshop Elements 10 and installed disc 1.  What do I do with disc 2 and disc 3?  I cannot find any information about those two discs.  I have WIndoes 7   64 bit.

    Your installation is complete.  Disc 2 is the Premiere Elements trial and disc three is Photoshop Elements for Mac.  You can find more details at Install Premiere Elements, Photoshop Elements - http://helpx.adobe.com/photoshop-elements/kb/install-premiere-elements-photoshop-elements. html.

  • I have a problem with the battery and my iPhone 4S is restarting all the time. The phone was bought in June 2012 in LA. What can I do?

    I have a problem with the battery and my iPhone 4S is restarting all the time. The phone was bought in June 2012 in LA. What can I do?

    Since your iPhone is still under the one year warranty contact Apple Support or visit an Apple store to get a replacement.
    Apple Support - http://support.apple.com/kb/HE57

  • HT5622 i bought iphone 5s with apple care, and my iphone came without apple care what's wrong?

    i bought iphone 5s with apple care, and my iphone came without apple care what's wrong?

    Check here:
    http://www.apple.com/support/applecare/view/
    The AppleCare agreement may already be registered by the seller.

  • What is the difference between the $19 and $29 iphone wall charger

    What is the difference between the $19 and $29 iphone wall charger

    Product Information
    This 2-meter USB 2.0 cable connects your iPhone, iPad, or iPod with Lightning connector to your computer's USB port for syncing and charging or to the Apple USB Power Adapter for convenient charging from a wall outlet. 
    Highlights 
    Reversible design
    What's in the Box? 
    Apple Lightning to USB Cable (2 m)$29
    Product Information
    This USB 2.0 cable connects your iPhone, iPad, or iPod with Lightning connector to your computer's USB port for syncing and charging or to the Apple USB Power Adapter for convenient charging from a wall outlet. 
    Highlights 
    Reversible design
    What's in the Box? 
    Apple Lightning to USB Cable
    $19 

  • What kind i do with this issue on this iphone

    what kind i do with this issue on this iphone any recomendation

    Well, you have encountered the activation lock on the phone and there is absolutely nothing you can do about this.
    Where did you get the phone from?  You need to contact the previous owner of the phone to get this information and if you can't, then the phone is useless to you and you will never be able to use this phone again.
    Congratulations on owning a very expensive paperweight.

  • With iOs 7 and the iPhone can someone use the phone while also using a communication app such as Speak It or Assistive Chat? These are text to speech systems for people who cannot speak well. Thanks you!

    With ios 7 and the iPhone can someone use their phone while also using a text to speech app, such as Speak It or Assistive Chat? These apps are used by people who have difficulty with speech production.
    Thank you.

    My iPhone 5 wouldn't start after I turned it off a few minutes after writing this. It went into recovery mode and I had no choice but to connect to iTunes on PC and restore.
    I restored to factory setting first, just to validate my phone was okay. For a second consecutive iOS update, the  iPhone 5 did not update smoothly while connected to PC and iTunes - I had to retry two times before the progress bar for the update showed. (The exact same problem with the restart occured when I updated to 7.0.4.)
    The good news is that I was ultimately able to restore the iPhone 5 to factory settings while running iOS 7.0.6. I did have a backup from about a month ago lying around and was able to successfully restore with that as well, so the damage done is almost negligible since I had my contacts, notes, mail, etc. backed up to iCloud.
    Once I completed both restores, the sync with iTunes worked fine.

  • What is going on With Windows 7 and all my xp hardware?

    Hi, I dont normally ask fro help in forums, as a computor silver surfer user since windows 95, I generally manage to get a resolution by sheer home learning, But Im livid with this new computor i just bought, which i can not get any of my xp components to run or be recognised by this awful windows 7, Im near to taking out the Hard Drive Out and buying a new one, and putting Xp on it.
    First off, sorry if bit long winded, but there is two major issues, one non Sound card related, one creative labs one is.
    First, can someone tell me, why , when i connected my vertabim 320gig usb external drive, which was connected to my win xp for a year. Windows 7 kept asking me in middle of email,s middle of games, what wanted to do with it's? In the end, i got a message saying do u want to use this drive for nero backup, well, as this is a back up drive, i said yes, imagine my horror, when i found it had changed its name to "Volume drive E;" not F: even worse, all 60 gig of movies built up over 5 years had been completely wiped off? There is nothing left in it now, just a folder calling itself backup. but everything else has been erased. is there a chance its been saved somewhere else in win7?
    Second problem, I use Soundbaster audigy cards for a very long time, which has a graphic equalizer in it, which i must have, to enable certain programs like ASIO that need to fine tuned using a graphic equalizer, my last one i bought 3 months ago, after old one packed up, I took it out of the xp computor, and reactivated the onboard xp one, so i can still use it, But once it was put in this new win7 grr computor, my problems started,as soon i restarted after installation at start up i got a runtime error win32 blah blah, which has still not gone away,god knows where that came from. After 3 attempts at instaling the card from the disc all was ok with graphic equalizer too, however next day, Wind 7 decided, I couldnt have it, and everytime i started it to edit a wave with it, it kept telling me no device supporting it !! THEN IT GOT WORSE, it downloaded something called Alchemy, which was a creative update, now i have no graphic equalizer at all now, and terrible tinny sound from my good 2. surround system worse than the inbult one, which was disabled. i have searched and searched, and spent 3 days now, trying to get the software to work , these being the G.E. the eax and bass boost etc. Every Win7 downloads for creative labs audigy card, wether from here or third partys have failed to install the components I must have. I bought and tried some demo graphic equalizers from cows site, None of them interracted with any of them, it was if they werent there, although inputs and outputs was set to the card it found. After spending another 8 hours today trying to sort this, I found other sound cards made by creative on amazon, which i use a lot, to my horror, the only cards that seem to have a G.E. and works with win 7 costs 177!! There is no way im going from a 120 sounblaster to 177 xfi, just cos i need a system graphic equalizer, Im just about to upgrade my photoshop elements 4, to elements 9, cos win7 wont accept the 4.0 version. so that another 155...!!!! i rather take out the whole H/D and buy a new one and reinstall XP. got to be better than paying out 130, its insane!! Notes or comments on how, if at all, I can get this sounblaster audigy G.E to work would be greatly welcome, as would the lost 60 gig of videos from my external drive.
    Cheers mike

    First of all, why did you say yes to Nero Back up before researching what it does with files already on the HDD? When I install Nero, the Back Up is the first thing I disable, it is a nagging pain, there are much better backup programs available. There are several file recovery programs out there to recover deleted files, that is, if that is what happened. Also, if you haven't overwritten the files, so you should be able to find them.

  • HT4859 Once I back up my photos music mail etc. to icloud what do I do with that data on my iphone and iPad Delete it  for some reason I have a mind **** about this one

    I just dont understand icloud I guess.  I can't wrap my mind around this one.  Once I back up all my data to icloud what do I do with the data on my phone as far as pictures,music ,mail etc. I have an ipad, mac and an iphone.  Love them all just cant get this one.  I bought forty dollars worth of extra memorey for this as I trhought that was my problem.  It is still sitting there not used waiting to expire ...Please help and thank you for your time

    Do not delete anything from your devices, if you do it will be deleted from the cloud.
    Think of the cloud as the master copy for data you keep synced between devices.

  • What's going on with dynafaces? And where can I contact someone involved?

    Hi,
    I like dynafaces and its approach to ajax, but I'm a bit worried about the state of the project and whether it has a future. The official mailing list is dead (something like 3 messages in the last month, all from the same guy, all unanswered), and the project doesn't seem to have ever had an actual release, although Ed Burns has been posting release candidates over the past few months. I'd actually like to get involved with dynafaces, but obviously only if it's viable, and isn't about to be made obsolete by JSF 2.0.
    Anyone out there know what's going on?
    Regards,
    Maarten

    Hello,
    I work on the JSF specification with Ed Burns, and I am specifically working on the Ajax standardization.
    We are looking to produce a standard for all JSF/Ajax frameworks to use. This means that all frameworks
    will change to accommodate the standard. We have members representing the major JSF/Ajax frameworks
    on our Expert Group. Whether you continue to use Dynamic Faces (or not), really depends on your
    current needs and time line for a JSF/Ajax solution. If you can afford to wait a bit, then I would go with
    the JSF 2.0 implementation.
    -roger

  • What does a folder with alternating ? and finder icons mean?

    After booting my G5, it now goes to a blue screen containing a solitary folder in the center with alternating "?" and "finder" icons in the center of it. They flash for approximately 22 times, stop on the "finder" icon briefly, then start up again. I was told that this is a sign that my hard drive was 'fried'. Can anyone verify this--or perhaps give me other information on what might be occurring. All I want to do is reformat my hard drive and give the unit to my grandkids for researching, word processing, etc.--as it is only running Tiger 10.4.11.  Any help would be appreciated.

    Thanks for the information, Chris. I did run disk one of the system install, buy it would not take me to the hard drive in the G5--only gave me an icon for a remote(online) startup. Any other suggestion as I tried resetting the PRAM and the SMU--both of which did basically anything new?

  • What's going on with iTunes 7 and Videos????

    Hi! Thanks for reading me.
    Does anyone knows what's going on with the videos in iTunes 7? I use iTunes for Windows (XP Pro SP2). In older versions I used the next sequence:
    File>Add File to Library> I selected my file from my computer (music or video) and everything normal, then from iTunes to my iPod. But NOW! it just doesn't work!
    It is supposed that the video file has been added to library but when I search for it. It doesn't exist!! Sorry to say but, great MAC! something so easy becomes a mess.
    Any help or idea? I already looked for the video in the "Recent videos" and also tried the "solution" to play the video in Quick Time and then export it... The thing is that now Quick Time isn't running! Also a mess, I used not to have problems with the Quick Time, until the "great" new iTunes 7.
    Generic   Windows XP Pro  
    Generic   Windows XP Pro  

    Will I have to go back to using Windows, cause I hate Windows

  • HT4314 what games are compatible with game center and where can i find them?

    I'm wondering what games are compatible with game center. I don't just want the recommended games for me (like the default setting is). I want an app store category dedicated to Game Center. Does this exist?

    How hard is it to look at the game description to see if it uses GC ??  Virtually all that have scoring do. 
    Then again, you never bothered to even look in the App Store to see whether there was a GC section, and spent more time posting here than it would have taken to find out for yourself.

  • Hearing conflicting reports. What camcorders work best with macbook pro  and imovie

    I am looking to purchase a new HD Camcorder, but Im told some of them dont work well with macbook pro and Imovie.
    Im in the process of buying a new iMac and want to make sure I will be able to load the movies direrct to imovie.
    Thanks.

    This forum is for mobile iMovie (iPads & iPhones).
    you may need the iMovie Mac forum:
    https://discussions.apple.com/community/ilife/imovie

Maybe you are looking for