What do I do with dead macbook pro out of waranty?

I don't w where to take my anger. And I don't know what to do with my frustrations. It's difficult to find an email adress to someone in Apple who can help, so now I will try and post my story here to see if anyone have any suggestions.
In october 2007 I bought a MacBook Pro 15". It ran perfectly, until it died a few years later, of course after waranty ran out. I was in the middle of exams, I lost a lot of my notes in the computercrash so I didn't have time to take it anywhere or do anything. My boyfriend took it to the local dealer and was informed that it was a dead motherboard - I already suspected it but tried everything recomended for a black screen. The computer turns on, somtimes chime, the light goes on, fan starts running, the cd spins, but totally black screen. The dealer said it was out of warenty, and I had to pay myself, so I borrowed a computer and bought a new mac as soon as I could - this time with apple care 3 years!
Now we are in a situation where we really need a second mac so I remembered I had the dead computer lying in a drawer. I took it out and looked online, and was happy to see that this is a known problem caused by the Nvida Grafics card. So I called apple, and they told me that I was right. This problem is known and has been covered for 4 years since purchase. Apparantly an email should have been sent to everyone with a registered model, but I never recived an email - I am very sure I would have noticed since I lost an expenssive computer as a student! That covereaged, agreed by Apple and Nvida ran out for me 3 months ago. On phone support they told me I could try and contact Nvida for this problem! But I bought an Apple computer?
Basically I have a dead computer who died from a problem Apple and Nvida aknowlged. I checked online when it died, I asked the local dealer and at that time there was notinh to do. So is it my fault I haven't looked it up since? I DID register it and what is the point if Apple don't email custumors that things have changed and there are new options?
The Apple support in Denmark told me I had 3 options. Take it to court, try and ask Nvida (even though Apple bought the components apparantly custumors are responsible for chasing coverage of them) or I could pay for a new motherboard myself. Is that really all I can do? Is there somewhere in Apple I can take this or is court really the only way to communicate??
Hope some can help.
Rasmus Storm
Denmark

I have a simple answer for you, but you are not going to like it.
Do Not Buy another Apple computer or any other Apple products.
You are IMHO completely correct in that Apple should either repair all of these computer that they put the NVidia card in no matter when it fails. In fact IMHO all of these computer should of been recalled when Apple found out about the bad graphics card. Auto manufacturers can't get away with this type of thing, mainly because when a defect is discovered most people stop buying their products and they are forced to have a recall to fix what is wrong on cars already sold.
There is nothing wrong with a PC and with most PC notebooks from any manufacturer you can get parts for them on either the used market or leftovers from when a particular model was discontinued. You can not buy major parts for Apple computers except from Apple and they do not sell them to the general public.
Good Luck.

Similar Messages

What wireless routers work with the MacBook Pro?

I have been having problems with my inconsistent D-Link 624 and I realize that I will have to replace it.
I would like to know what routers are compatible with the MacBook Pro. My D-Link worked fine with my iBook but I think it does not work with the Intel binary. Any suggestions?

I had problems with a number of different Linksys routers (dropped signal, couldn't connect to some iChat AV calls, etc). I'd been using some Airport express routers for music around the house, which I switched around a made a primary wireless router and a reange exapnder. I've had ZERO problems since.
BTW, I was having almost identical problems with my PowerMac G5 (with a wireless card).
I'm curious if something in recent upgrades (10.4.7?) has changed the OS's ability to connect reliably with non-Apple routers.
But at least my Apple routers seem to be working very well.

What may be happening with my macbook pro 17''?

what may be happening with my macbook pro 17''? I made a few months ago upgtrade 4GB of memory to 16gb, everything was going well until the graphics began to dance and fails, until it gave bluescreen ... never seen it in a mac. Serial Number C0*******F92
Graphics card Intel HD Graphics 3000 512 MB? Was never 512mb graphic, do not know what may be going on .... please help.
<Personal Information Edited by Host>

The graphics memory increases to a max of 512 when you upgrade the RAM. The RAM is actually the most likely culprit, since it's been recently changed. Put the original RAM back in and see if your problem goes away.

Now what? My adventures with a macbook pro

So my issues with my macbook have been an adventure to say the least---that actually includes being robbed, having it stolen and returned to me!
You can see my initial post here which has screenshots and detailed description of the problem: https://discussions.apple.com/message/15490750#15490750
Quick recap is that my Macbook Pro was running very slow specifically when using Photoshop, Aperture and Lightroom. Also getting weird trippy screens when I open new tabs in Safari and slow restart time, starting of apps and it would fall asleep and not wake up (as seen in this video:
Here is video of this issue: http://www.youtube.com/watch?v=APyTGYauhEQ )
I had brought the macbook into the Apple store 3 times.
1st time: ran full diagnostic and found nothing so they did an OS Restore saying that when I synced my old computer with the new computer it could have transferred over something buggy.
2nd time: Ran an advanced disk utility to verify and repair permissions and disk
3rd time: They did clean Wipe with fresh OS install- this was maybe a month or so ago...these screenshots and video were taken this week. Also this time that I brought it in they discovered that my OS was not the most current version even though I personally had run software update and the apple Genius ran the software update and it was saying my software was up to date when it obviously was not.
I only got one response here who basically confirmed my thought that I got a lemon of a computer and to keep bringing it in so I brought it in for a 4th time. I met with the "genius" and I dont think I even completed my first sentence and he goes "it needs a new graphics card". All he had seen was my screenshot of the wonky screen and he was 100% convinced this was the issue. I was a little confused to say the least that he made this decision in 30 seconds when it was my 4th trip to the apple store with it and not once was this mentioned at all in my previous trips.
So they shipped it off and called me 3 days later to say it was ready. I picked it up, left the store was walking through the mall and was robbed by some guy who grabbed my macbook from me and ran off. Nice right? I chased him, saw his car, described it to police and with sure luck when they called the description over the scanner 10 minutes later another cop managed to pull the guy over, my macbook in the back seat. So I get it back that night (after many hours at the police station)- when I turned it on I did discover that it was wiped clean. I was unsure if Apple did this or the robbers. I assume Apple did but when I called to ask them they said for liability reasons they could not tell me bc of the robbery. Not sure it really matters either way.
Well its less than a week later and again Im seeing this (just took this screenshot today)
UGH! So now what....so far I havent been doing enough photo editing to tell if the other issues still exist BUT either way I l know the above is not normal and Ive seen it at least 5 times since picking the computer up. After being robbed Im even afraid to go back to the apple store with my laptop.

I haven't read your post in detail, but looking at the image you posted, I'd say it looks like a hardware problem. If this machine is fairly new and you've been dealing with problems with it since day one, it's probably time to have a discussion with Apple about replacing the machine.

Replacing my HD- what SSD is compatible with my macbook pro?

Hello- I'm looking for some advice on replacing a faulty hard drive on my Macbook Pro with an SSD.
I'm not sure which unit might best for my needs, if there are any installation issues not covered by ifixit's teardown, and if there are any form factor/power requirements that would preclude certain SSD models. Basically, I've never installed an SSD before and I'm wondering which units are compatible with my machine. Thanks for the help! If there's any other information I need to post so I can figure out which drive to buy, just let me know.
I was planning on upgrading the drive to something around 180 gigs (or larger).
Here's a link to the original post which details the problem that caused the hard drive issue:
https://discussions.apple.com/message/15088822#15088822
Here are the specs on my machine:
Model Name: MacBook Pro 15"
Model Identifier: MacBookPro2,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.33 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 4 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP22.00A5.B07
ATI Radeon X1600:
Chipset Model: ATY,RadeonX1600
Type: Display Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 256 MB
Vendor: ATI (0x1002)
Device ID: 0x71c5
Revision ID: 0x0000
ROM Revision: 113-xxxxxx-158
EFI Driver Version: 01.00.158
Displays: Color LCD:
Display Type: LCD Resolution: 1440 x 900
Depth: 32-bit Color
Built-In: Yes
Core Image: Software Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Not Supported
Display Connector: Status: No display connected
BANK 0/DIMM0: Size: 1 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
BANK 1/DIMM1: Size: 1 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
System Power Settings:
AC Power: System
Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 6
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power: System
Sleep Timer (Minutes): 5
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 1
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Battery Information: Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 4158
Remaining Capacity (mAh): 3785 Amperage (mA): 665
Voltage (mV): 12581
Cycle Count: 239
Hardware Configuration: UPS
Installed: No
TOSHIBA MK2035GSS: Capacity: 186.31 GB
Model: TOSHIBA MK2035GSS
Revision: DK021B
Native Command Queuing: Yes
Queue Depth: 4
Removable Media: No
Detachable Drive: No
BSD Name: disk0
OS9 Drivers: No
S.M.A.R.T. status: Verified
Volumes: Macintosh HD: Capacity: 185.87 GB
Available: 12.39 GB
Writable: Yes
File System: Journaled HFS+ BSD
Name: disk0s2
Mount Point: / <Edited by Host>

It all depends on what you mean by 'compatible'... many will work just fine, until it's time for a firware update. I really don't know that many folks with OWC SSD's - it seems as if BGreg got a lemon having to downgrade the drive to a 3.0 Gbps drive.
Take a look at my SSD user tip - it has several links that you might find useful - https://discussions.apple.com/docs/DOC-4741.
Good luck - call back with any questions...
Clinton

What could be wrong with my macbook pro

Hi i have a macbook pro mid 2011 and its been acting up
when my mother check her email on charter homepage safari blocks the email botton and it does not open for her and she has to go all the way to the bottom of the page to open it . Then sometimes Safari does not open at all.
I reinstalled the os but no luck is there anything else I can try

Try using a different web browser. Firefox or Chrome.

Can I use an USB disc with my macbook pro bought in 2005. What capacity will it take 2.00 or 3.00?

can I use an USB disc with my macbook pro bought in 2005. What capacity will it take 2.00 or 3.00?

The first MacBook Pro's were not released until the beginning of 2006, and they had USB 2 ports.
Anything available new in 2005 would have been a PowerBook G4 and they also had USB 2 ports.
A USB 3 disk will just transfer data slower then it could do, if you plug it into a USB 2 port though, so you can buy either.

Hello applecare can you help with the macbook pro i did the update the last one and safari doesn't open anything .. what should i do ?

hello applecare can you help with the macbook pro i did the update the last one and safari doesn't open anything .. what should i do ?

Hello John...
You may have a Safari third party add on installed that was compatible with the previous version of Safari but not 5.1. Try troubleshooting > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
FYI... this is a user to user forum. If you can't resolve the issue, information for contacting AppleCare here.

Hey Dears, I was working with my Macbook pro 2011, then i have some flash light in the screen, so i shutdown the computer, when i try to open it again i had a black screen, so any one of you have any idea about what should i have to do ?

Hey Dears, I was working with my Macbook pro 2011, then i have some flash light in the screen, so i shutdown the computer, when i try to open it again i had a black screen, so any one of you have any idea about what should i have to do ?

Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Has anyone used a Dell 1908FPb with a MacBook Pro OSX 10.6.8? What do I need to get/do? thanks

Has anyone used a Dell 1908FPb with a MacBook Pro OSX 10.6.8? What do I need to get/do? thanks

Hi 4judy,
If you are looking to use an external display with your MacBook Pro, you may find the following articles helpful:
Apple Mini DisplayPort adapters: Frequently asked questions (FAQ)
http://support.apple.com/kb/ht3382
OS X: How to use multiple displays with your Mac in Mountain Lion and earlier
http://support.apple.com/kb/ht5019
Regards,
- Brenden

What's wrong with my macbook pro (15" early 2011) when i connect it with TV via hdmi

What's wrong with my macbook pro (15" early 2011) when i connect it with TV via hdmi

Hello Alex,
It sounds like you are getting excessive CPU usage when connecting an external display via HDMI to your computer. I would try the troubleshooting steps outlined in the article named:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
When using an external display be sure to check the following:
If you're using an Apple notebook, confirm the AC power cable or adapter is securely connected to the computer and the cable providing power to the display is also secure. It is always good to have your notebook connected to AC power when an external display is in use.
Confirm display adapters are fully seated in their respective connections and that they are supported models and for the computer and display. Refer to these articles to assist you with adapter compatibility and further configuration information:
Monitor and Display Adapter Table
About Mini DisplayPort to HDMI adapters
Apple Mini DisplayPort adapters: Frequently asked questions (FAQ)
Thunderbolt ports and displays: Frequently asked questions (FAQ)
Remove all display cable extenders, KVM switches, or other like devices and retest to determine if the issue is resolved.
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the systemYou can reset the Mac's parameter RAM and SMC.Reset the resolutionStart by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Having trouble with kernal_task, fan, overheating, and lag issues with my Macbook Pro. What should I do?

I've had this problem with my Macbook Pro for the past few months. I am starting to become increasing dissatisfied with this product since it's less than even a year old and going through so many problems. I've taken at least 10 trips to the Apple Genius Bar in the past year.
I've had issues with
1) erratic trackpad
2) wifi connection timeouts
3) kernal_task taking up 300% of my CPU, my fan become crazy and just having my laptop lag to the point where I can't even use it.
I sent in my laptop for repairs last week again and they replaced my logic board and some other things. I recieved my laptop back yesterday, but I'm finding the same exact problem is happening again this morning. I still have warranty and set up another appointment for a few days... but the amount of trips I've taken is really starting to irritate me and my problem still isn't solved. What should I do? Is there another way to solve this or should I just keep going back to Genius Bar...
I regret buying this laptop. =\ It was so expensive but yet has so many problems. I've never had to deal with anything this cumbersome with my past few laptops.

If you've taken it back for the same problems over and over again, I suggest that you start asking for a replacement. Ensure that you've backed everything up to an ext HD and removed your personal data and information. IIRC, repeating problems warrant a replacement.

When I sync my phone with my macbook pro, there are "3,307 items that could not be synced". What do I do?

When I sync my phone with my macbook pro, there are "3,307 items that could not be synced". What do I do?

What you should do is figure out why no songs will sync:
Is there an Apple ID problem? That's the most likely reason. Maybe you haven't signed in to your Apple ID on iTunes. Maybe the Apple ID on your computer differs from that on your iPhone.
Have you been syncing your iPhone to some other computer? It only syncs to one computer.
Are you using the latest iTunes? The current version is 11.0.5.

Hi i have a problem with my MacBook pro i donth know what hapend i erace the Mac intos data ho do i fiks it?, hi i have a problem with my MacBook pro i donth know what hapend i erace the Mac intos data ho do i fiks it?

hi,ihave problm with my macbook pro idonth know what hapend i erace all data the mac intosh partition is gone

The question mark means the computer cannot find a bootable volumes so can;t do anything, That, combined with annoying sounds, strongly suggests a failed hard drive.
You can ask a "genius" at an Apple Rtail Store to test it but I'm pretty sure the drive is kaput. I'm hoping you had your data backed up.

HT4436 i have a problem with my Macbook Pro. When i tried to open it, something appeared : "enter your system lock PIN code to unlock this Mac". What should i do?

i have a problem with my Macbook Pro. When i tried to open it, something appeared : "enter your system lock PIN code to unlock this Mac". What should i do?

Question is did you lock your Mac from Find my iPhone using iCloud or is the Macbook really yours?
If you have in fact locked your Mac using Find my iPhone on iCloud then you will need to enter the PIN you have set when you locked the Mac.
*If you have not iniate the remote Lock then someone else has used your Apple ID and Password to lock your mac.
Message was edited by: Ammadz

What do I do with dead macbook pro out of waranty?

Similar Messages

Maybe you are looking for