What do I need to connect to the internet

I have a mac book OSX 105.3 Leopard, which i purchased in the USA. Since arrivng in the Uk I have been ubable to connect to the internet. I was under the impression that once connected to a modem I would have the interenet. I tried connecting it to the cable modem in the place where I'm staying and nothing happens. It seems that nobody here has a mac, and there is no Apple store for me to go to ( Liverpool). I found one store that sells aplle products and they told me it need to be reconfigured???? The apple phone support are telling me it's the modem. I was going to get airport, but apple says that won't help. I've never had problems with any of my macs in the US, but here I feel stranded. Do I need to replace the cable modem with a wireless modem? Will this work as they are expensive and non refundable. Help!

scouser2 wrote:
I have a mac book OSX 105.3 Leopard, which i purchased in the USA. Since arrivng in the Uk I have been ubable to connect to the internet. I was under the impression that once connected to a modem I would have the interenet. I tried connecting it to the cable modem in the place where I'm staying and nothing happens. It seems that nobody here has a mac, and there is no Apple store for me to go to ( Liverpool). I found one store that sells aplle products and they told me it need to be reconfigured???? The apple phone support are telling me it's the modem. I was going to get airport, but apple says that won't help. I've never had problems with any of my macs in the US, but here I feel stranded. Do I need to replace the cable modem with a wireless modem? Will this work as they are expensive and non refundable. Help!
Welcome to the Apple boards:
It could be an old modem that is not Leopard compatible.
You may need to borrow a PC in order to check and/or download the latest modem firmware.
Also temporarily turn off your firewall.
Do you have the instruction book for the modem?
If the modem is a NAT type (most are) the you should be able to access it directly by entering its IP address. Here in the US, it's usually 192.168.1.1 or .251. Apple uses the 10.x.x.x scheme and there is another one.
If you manage to access the modem this way, you might need a password. The cable company or the manual should have the defalt userid and password.
If you manage to get "inside" the modem, then you know that the problem is partially solved.
You might also use the Mac Network Utility.app to debug your system.
I don't think it is a compatibility issue, per se, but simply some settings that have to be changed.
There are many Leopard users in England and perhaps someone there can chime in and be of further assistance.

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