What do I need to do to reinstall my Adobe Creative Suite 6 again?
I purchased and installed the Adobe Creative Suite 6 and I recently had to back up my computer and set it back to factory settings. What do I need to do to make this happen?
John, thanks for your response! I appreciate it. When I try to reinstall just as I did before, it brings me to the section where I punch in my serial number, and after I do that, I get a message that the product has already been used or something like that.
Since I'm installing a second time, I am running into this problem. Do I need to be issued a new serial number? Do you know if there is a phone number to call a rep at Adobe?
Thank you!
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I need help reinstalling the Adobe Creative Suite
I recently had to replace the hard drive on my computer, therefore I am now having to reinstall the Adobe Creative Suite. Whenever I try to reinstall the programs error 255 comes up and it does not allow me to install the software. Does anybody know how I can fix this error? I have tried searching on the internet and have gotten no help so far.
Running out the door right now (late) but here's my situation:
1. Operating system: OS X Lion version 7.3.5.
2. Something happened, and my photoshop program refused to open: "Disk is not available."
3. I have been working with programs installed from Adobe Creative Suite 5.5 Design Premium.
4. I couldn't uninstall Photoshop using the uninstaller.
5. Finally was able to uninstall with AppCleaner.
6. Attempted to use my Creative Sutie disk to re-install Photoshop - was told I couldn't because of "error 255".
7. Haven't been able to find what "error 255" is.
8. I'm not a techie, am trying to be careful, am stuck.
Gotta run, look forward to your response, Jeff - thanks! -
How do I get help reinstalling my Adobe creative suite 6 after IMAC IOS 10.8 crashed?
How do I get help reinstalling my Adobe creative suite 6 after IMAC IOS 10.8 crashed? Apple had to reinstall operating system and all programs & data were lost. Adobe System say serial number valid, but qualifying product can not be found on this computer.
When you're installing Adobe upgrades, there are two ways of doing it:
Have an existing, qualifying version already installed. Install the upgrade and enter your upgrade serial number. The installer will detect the earlier qualifying version already installed and the upgrade will finish installing. That is not your scenario.
The second option (and easiest on new computers with no Adobe software previously installed) is to simply install the latest version (usually an upgrade) and enter your upgrade serial number. That's what you've done so far.
The installer will look for an earlier version already installed on your computer. If it cannot find one, it will prompt you to enter the serial number from an earlier version. Once you enter the earlier qualifying version serial number, the upgrade installer will complete the installation. If you cannot find an earlier version serial number then the upgrade will not be licensed and will go into trial mode. From there you can use it for 30 days until it will no longer launch. -
I want to reinstall my Adobe Creative Suite 6 Design &Web Premium(education Edition)
I want to reinstall my Adobe Creative Suite 6 Design &Web Premium(education Edition).I put the drive disc of Adobe Creative Suite 6 Design &Web Premium(education Edition) it let my to provide serial numbers. So sorry,I lose this serial numbers for setting up.How can I got the serial numbers again? Please!
if you purchased from or registered with adobe, you may be able to retrieve your serial numbers by checking the account used to buy/register, Adobe ID
or if you have your disc box and documents, Find your serial number quickly
or if your cs6 is currently installed on a pc, Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.… -
I have a new macbook pro and I want to reinstall my adobe creative suite 5.5
I have a new macbook pro and I want to reinstall my adobe creative suite 5.5. How to process?
Hi philipperahm,
If you do not have the download/DVD for CS 5.5 then you may download it from the direct link: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html, enter your serial key to activate the software.
Kindly follow the very important instructions before download.
Regards,
Romit Sinha -
I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?
It's asking you or prompting you to input the old serial number of the version that you used to upgrade to your new version.
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Trouble reinstalling my adobe creative suite
My computer recently was wiped, I used my external hard-drive to restore the computer but lost all my programs, in trying to reinstall my adobe creative suite this message keeps appearing "Inconsistency in the installer database. Please restart your computer and install again." I have restarted and retried this multiple times but to no avail, please help!
Run the Creative Suite Cleaner Tool and reinstall everything Adobe from scratch. The error points to an outdated installer database already being in place, possibly from restoring your backup. You may also manually delete caps.db and any of its backups to same effect...
Mylenium -
I need to install my adobe creative suite on a new MAC, which does not take CDs.
Any cluesIs your CS6 serial number for Windows or Mac? If Windows then you must apply for a platform swap to get a Mac serial number for CS6.
If you already have a CS6 Mac serial number then download CS6 from
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
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I am a student and got my adobe creative suite disk with my package. I recently had to wipe my hard drive and I am trying to reinstall but it tells me that the disk is counterfeit.
What do I do?You can try downloading it from the Adone site and use the serial number from the disk to activate it.
Download and Installation Help -
https://helpx.adobe.com/download-install.html -
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I tried contacting Customer Service but couldn't get through to "chat".This is a user to user forum, not Adobe support... nobody here can help
You must talk to Adobe for this problem
Adobe contact information - http://helpx.adobe.com/contact.html
Adobe Knowledgebase http://www.adobe.com/support/
Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
My computer was cleared and need to reset my adobe creative suite ID
Hi, my computer was cleared and I need to reinstall my adobe creative suite CD. How do I go about getting my ID back so I can reinstall?
Hi There,
Kindly provide the below mentioned details so that we can appropriately.
Name and version of the software:
OS version:
Please try the download link from below mentioned link.
Other downloads
Thanks,
Atul Saini -
I need some help re-installing my adobe creative suite 6 master collection. My computer crashed and I did register this product before hand, but I dont know how to download it again on to my computer. Can someone give me a hand doing this again, I have everything I need, but dont know how to do it !!
Download CS6 from Download CS6 products
Install then enter your serial number. -
What do i need to uninstall and reinstall photoshop cs5 extended windows 7 32-bit?
what do i need to uninstall and reinstall photoshop cs5 extended windows 7 32-bit?
Photoshop CS5 Extended suddenly stopped recognizing my NVIDIA 3D card (NVIDIA Quadro FX 1800M). No 3D graphics will work in Photoshop. An Adobe online tech worked with me on it for about an hour. We concluded that I would go try to update the NVIDIA driver. The NVIDIA website is frustrating. The boxes to input my card model and system do not work.
Nawang uninstalled and reinstalled Photoshop (my question below was about how to do that, but he did it for me and that did not help.)
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i replaced my hard drive and then tried to reinstall adobe creative suite and it tells me that the serial number is invalid, what do i need to do?
You will need to contact Adobe directly:
Contact Customer Care
What version? -
I have adobe creative suite 5.5 and have just bought a Sony Video Recorder with 4K. What preset should I use for importing video footage? Alternatively do I need a more recent version of the software? If so, what version do I need and can I download it from Adobe.
I have adobe creative suite 5.5 and have just bought a Sony Video Recorder with 4K. What preset should I use for importing video footage? Alternatively do I need a more recent version of the software? If so, what version do I need and can I download it from Adobe.
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