What do I pay for in my subscripion for CC Photography?

Why do I get a lot of questions about downloading and upgrading my CC PhotoShop to CC PhotoShop 2014. You suggest that I install a trial version. I beklieve I am paying for just this in my CC Photography subscription. The same ahppened when I started Lr. "New upgrade".."Do you want to download a trial version?"
Are upgrades not included?

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What am i paying $7 95 for ?

xxxxxxxxxxxxx what am i paying $7.95 per mounth for ?

Visit your Account Page > "Show Purchase History".
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All I ask is that I get what I'm PAYING for, please........

First of all, let me start by saying I'll be very surprised if this actually gets posted. Took about 10 mins just to get to this point. Funny how of all sites, Verizon's load the slowest. You'd think they'd take extra measures to make this a better experience than getting asked over & over to log in after you already did, then it takes minutes (instead of seconds) just to load a page that needs another page that needs another page...
Here is my deal with Verizon. I've been a many-years customer of both home phone & DSL. Up until the last couple months I've had some issues, nothing that couldn't be resolved, but for the last couple months my internet is so slow it's like being back on dialup, ugh.. About 10 days ago I finally got fed up enough to give them a call.
Something I need to say first, about out-sourcing. I'm not a fan of it but I understand to an extent why it's being done. All I ask for though is that when I do talk to someone I can at least understand what they are saying to me. That's really important to me, I'm sure it's important to you as well. When I say "you people" I mean Verizon people, I'm not referring to anyone's race, color, etc., etc.,...
OK...so I call them up & 1st guy is "DJ" he said that was what to call him since after 3 tries I still couldn't pronounce his name correctly. I could understand him for the most part & I really do believe he tried his best to help me with my problem. I was on the phone with DJ for I dunno, an hour, maybe hour & 1/2.
Looking back on it, I don't think he was the best informed person, I don't think any of them were. We talked & I let him access not only my 2 yr old desktop but my precious not even 5 month old laptop. We tried this, this, that, that.....it was just a big run around IMO. DJ dumped my temp internet files, cookies, blah blah blah.......same on laptop. Finally, after all the time on the phone he did exactly what I knew would happen. He opened up my gateway page & said "see where it says you're getting this speed, etc? That's what you're getting." I don't care what that page says, I'm not getting what I'm paying for!
Due to the crappy service I've been getting I do speed tests daily & do them several times per day. I use speedtest.net & also internetfrog.com as well as a couple others if I need them. What amazes me is that after running me around on the phone for well over an hour, they wind up opening my gate page & then blame me, my 2 computers, my ability to see there's a real problem here. I was asked to subscribe to a "professional tech service" of some sorts at $14.99 a month & was then told that's all that could be done for me. I was then transferred to the so-called supervisor who was nothing short of RUDE, I was happy to finally end my call. The next day a woman called, I could barely understand a word she was saying so I told her I wasn't up to talking & hung up.
Call me **bleep** but I decided to "upgrade" my service. It said for 6 months I'd get a $10 rate reduction (which is cheaper than my current pkg) and I figured I'd at the very least, get better than what I was getting for only a few bucks more. WRONG!! They kicked in my new "better" pkg last night. I do get better speed test results but only at "non-peak" times & even then, they are sketchy.
I haven't done a ton of reading as of yet but so far my impression is they're over loading the hubs in my area, too bad for me. My speed tests are no better now than what they were before I "upgraded" my service. A good example is this...it took 25 mins to download a 20 mb file...tried on both computers & it was the same for each of them. If I had just one computer then sure, maybe I'd blame it on that. I have a 2 yr old desktop with XP that has never given me any problems, I do my scans & keep things running smooth. My laptop has W7 & isn't even 5 months old. You can't tell me that both are simply "screwed up" and need professional help when I know **bleep** well it's not on my part but is on Verizon's!
I am stuck with Verizon due to where I live, what options are actually available at this time. All I am asking for is that I am given what I'm paying for, what they say they're willing to provide. I do not appreciate all the running around, the bad accents with less than understand spoken words of what they consider to be "english"....I can't understand wtf they're saying to me! So frustrating, it really is. *sigh*
Sorry for the rambling but if you've read this far I think you're in the same boat I am. They used to be a company I truly did admire, now I'm just wondering how to dump them. I'm very sad about this, I can't count on Verizon any longer to be reliable & more important...that they care other than me paying my bill. ~Laurie

LauriesWorld wrote:
First of all, let me start by saying I'll be very surprised if this actually gets posted. Took about 10 mins just to get to this point. Funny how of all sites, Verizon's load the slowest. You'd think they'd take extra measures to make this a better experience than getting asked over & over to log in after you already did, then it takes minutes (instead of seconds) just to load a page that needs another page that needs another page...
Here is my deal with Verizon. I've been a many-years customer of both home phone & DSL. Up until the last couple months I've had some issues, nothing that couldn't be resolved, but for the last couple months my internet is so slow it's like being back on dialup, ugh.. About 10 days ago I finally got fed up enough to give them a call.
Something I need to say first, about out-sourcing. I'm not a fan of it but I understand to an extent why it's being done. All I ask for though is that when I do talk to someone I can at least understand what they are saying to me. That's really important to me, I'm sure it's important to you as well. When I say "you people" I mean Verizon people, I'm not referring to anyone's race, color, etc., etc.,...
OK...so I call them up & 1st guy is "DJ" he said that was what to call him since after 3 tries I still couldn't pronounce his name correctly. I could understand him for the most part & I really do believe he tried his best to help me with my problem. I was on the phone with DJ for I dunno, an hour, maybe hour & 1/2.
Looking back on it, I don't think he was the best informed person, I don't think any of them were. We talked & I let him access not only my 2 yr old desktop but my precious not even 5 month old laptop. We tried this, this, that, that.....it was just a big run around IMO. DJ dumped my temp internet files, cookies, blah blah blah.......same on laptop. Finally, after all the time on the phone he did exactly what I knew would happen. He opened up my gateway page & said "see where it says you're getting this speed, etc? That's what you're getting." I don't care what that page says, I'm not getting what I'm paying for!
Due to the crappy service I've been getting I do speed tests daily & do them several times per day. I use speedtest.net & also internetfrog.com as well as a couple others if I need them. What amazes me is that after running me around on the phone for well over an hour, they wind up opening my gate page & then blame me, my 2 computers, my ability to see there's a real problem here. I was asked to subscribe to a "professional tech service" of some sorts at $14.99 a month & was then told that's all that could be done for me. I was then transferred to the so-called supervisor who was nothing short of RUDE, I was happy to finally end my call. The next day a woman called, I could barely understand a word she was saying so I told her I wasn't up to talking & hung up.
Call me **bleep** but I decided to "upgrade" my service. It said for 6 months I'd get a $10 rate reduction (which is cheaper than my current pkg) and I figured I'd at the very least, get better than what I was getting for only a few bucks more. WRONG!! They kicked in my new "better" pkg last night. I do get better speed test results but only at "non-peak" times & even then, they are sketchy.
I haven't done a ton of reading as of yet but so far my impression is they're over loading the hubs in my area, too bad for me. My speed tests are no better now than what they were before I "upgraded" my service. A good example is this...it took 25 mins to download a 20 mb file...tried on both computers & it was the same for each of them. If I had just one computer then sure, maybe I'd blame it on that. I have a 2 yr old desktop with XP that has never given me any problems, I do my scans & keep things running smooth. My laptop has W7 & isn't even 5 months old. You can't tell me that both are simply "screwed up" and need professional help when I know **bleep** well it's not on my part but is on Verizon's!
I am stuck with Verizon due to where I live, what options are actually available at this time. All I am asking for is that I am given what I'm paying for, what they say they're willing to provide. I do not appreciate all the running around, the bad accents with less than understand spoken words of what they consider to be "english"....I can't understand wtf they're saying to me! So frustrating, it really is. *sigh*
Sorry for the rambling but if you've read this far I think you're in the same boat I am. They used to be a company I truly did admire, now I'm just wondering how to dump them. I'm very sad about this, I can't count on Verizon any longer to be reliable & more important...that they care other than me paying my bill. ~Laurie
I could have written this EXACT same message - down tot he "upgrading my service" for less money than I was currently paying, I figured, it couldn't hurt, right?
wrong
The CS guy told me that my wirespeed modem was still "the best they had" (which is a joke as I don't even think they offer this anymore.
At least now, I am paying for 1.5mbps and I'm not getting it. They WILL refund this money every month until I get something. I'm simply not going to pay it anymore.

HT3302 what if i pay for the iPod to get fixed, because it doesn't have warranty anymore?

my iPod touch 4 has accidently gotten wet, to where the screen is turning blank. The warranty has ran out, like about 2 years ago, and Apple won't fix it for free, i know that for a fact. What if I pay for the iPod to get it fixed? Will Apple still fix it? If so, How much?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

What am I paying for?

I have just viewed my bill and I find it shocking that my bill is £70+ yet my total cost of calls came to £12.50. I also find my bill very complicated to work out too, is this a deliberate ploy by B.T. as it's easier to ignore than try to work it out or speak to someone from BT??. Lastly, why should customers need to pay for a years line rental in advance just to get a discount? Seriously thinking of moving elsewhere!

Angela58 wrote:
What? I don't recall mentioning asking for a discount for paying monthly! I quite clearly made a comment about paying BT in advance of 12 months line rental to get a discount and my point is simply this, why should a customer have to fork out 12 months line rental costs in advance to get a discount! BT are making enough profit without getting extra money from customers in ADVANCE!!!
You are failing to understand. The line rental charge from BT is now £13.60 per month but if you pay 12 months in advance you get it for £120 which equates to £10 per month.
The customer benefits and BT makes less profit

Hello. Where can I see what I am paying for, on my Mastercard. I can see many transactions but I don´t know what it is. I really hope you can help me. Thanks Helle Harling

Hello.
Where can I see what I am paying for, on my Mastercard. I can see many transactions but I don´t know what it is. I really hope you can help me.
Thanks Helle Harling

Hello again.
I have looked in my account, but can´t see all of the charges - I wonder if my daughter are using her iphone to something she dont know are cost money - but it´s over 500 dkr, so i really want to find out. Thanks
Helle

Why Am I Paying Twice for What I Already Pay For?

I'm not sure this is the right place to post this, but unfortunately there don't appear to be any other options available to provide feedback on an issue.
There are two examples I'd like to cite as to why I believe I'm paying twice for what I already pay for. First - one that is best described via an incident that happened over Labor Day weekend. Late Saturday night, I finally had an opportunity to watch something I have been intending to watch as an HBO subscriber for a while now: "The Normal Heart". It was located in an On Demand folder called "Emmy Nominees". About 2/3 of the way through, the screen froze. I managed to get back to the Emmy Nominees folder, but at this point the only thing that appeared was the word "Empty". I tried again the next morning, and not only was the Emmy Nominees folder gone, but the movie appeared nowhere in the subscriber's area in On Demand. A search revealed that I could buy it in either SD or HD form, but could not rent it (not that I would).
Now - midnight had been crossed, bringing us into September 1st. Perhaps the action was scheduled for that time. However, why would Verizon decide to interrupt a real time stream that the customer is entitled to? And then make them fully purchase it to see the rest of it?
But there is more to this. Why would a paying HBO customer now be required to purchase something? Here's another example: I have been a big fan of Boardwalk Empire. Previous seasons are now available for rental or purchase - but with the exception of the latest season being in On Demand (which I assume is there to grow one's appetite for the final season commencing shortly), even an HBO customer has to pay to see prior season reruns.
Perhaps I have more of a bone to pick with HBO than with Verizon, but it is ridiculous to charge a customer for what they have already paid for.

I agree 100% as to what you are saying here and I assume if we call Verizon customer support, we get a scripted response. That not all seasons are available On Demand, even if you are a HBO subscriber.
I had a friend check, that has Comcast. Boardwalk Empire, all seasons are available, On Demand. So why as Verizon customers we have to pay extra if we want to watch, Boardwalk Empire, On Demand? If we already subscribe to HBO? It's like Verizon is double dipping their customers?
I have found that you can watch all of the Boardwalk Empire seasons on HBO Go, but I don't know about anyone else? I surf the web in a different room in my house. I like to relax in my recliner and watch Boardwalk Empire on my big screen.
I've been very happy with Verizon FIOs since I became a customer, but I'm also disappointed in the On Demand offerings they have and to have to pay extra for it, while it's available free to other cable subscribers.

So what i should do for unlock this phone?can i pay some money to apple for unlock this phone?

I bought a phone some body which is lock by icloud lock and i cant cooperate the previous owner.So what i should do for unlock this phone?can i pay some money to apple for unlock this phone?

You have encountered Activation lock an anti-theft mechanism
Find My iPhone Activation Lock - Apple Support
Apple do not assist in unlocking and there is no way to break the lock without the co-operation of the original owner
The iPhone was probably stolen .You should try to get your money back .You will never make the iPhone work ,sorry but that is it .

Should I settle for less than what I am paying for...

A couple of months ago I upgraded to BT Infinity 1 Unlimited. The package was for speed of between 25 mb to 35mb.
As I was only getting on average 15 to 16 mb on one occasion 12.8mb. I rang and BT who sent an engineer out. On checking the HD box the engineer made improvements at the box. and now sometimes I get between19mb to 21mb. The engineer said that as the box is 436 metres away from my house I would never be able to get even the lowest speed of 25 mbps.
I have just run the BTW TEST which reads as follows
Download speed 20.90
MAX 22.9
For your connection the acceptable range of speeds is 16.3mhps--22.9mhps.
Upload speed during test 3.75mbps
Upstream rate IP profile for your line is 10mbps.
Do you think I should settle for less than what I am paying for.
Solved!
Go to Solution.

Thanks for your reply,
I have been with bt for over 40 years and have great service from them. I know a lot of other users have bigger problems.
It was just that the advert on line said 25 to 35 mhps and I was hopeing that I would not have to keep watching the little circle going round and round before opening a page.
I buy and sell racecards on ebay and most times bid on things in the last few seconds and slow turning of the pages does not help. ,

What I'm paying for?

Is there a function of OS 10.4.11 that will give me the speed of my DSL connection? I want to be sure of getting what I'm paying for. I've tried the Activity Monitor and can see the real time graph...but don't know how to find the speed of what I contracted for. Thanks.

You sound like you have throughput issues with your DSL connection. I had to do a couple of things in order to get the DSL throughput that I was paying for.
My phone line to the house was actually four wires for two lines, green/red and yellow/black. The yellow/black pair was unused. I installed one of the DSL splitters right there inside the demarcation box and connected the green/red pair back to the "filtered" output (because at a phone jack inside the house, those were the wired that were hooked to the plug. I connected the yellow/black pair to the "unfiltered" output of the DSL filter and at the one and only wall jack where the DSL modem was plugged in, I replaced the outlet jack with a dual outlet jack, running the green/red pair to one of the jacks (into which I plugged the phone) and the yellow/black pair to the other jack (into which I plugged the DSL modem). Note: I connected those yellow/black wires to where the green/red would have normally connected. That gave me, essentially, two parallel lines, one for DSL and one for phone, with just a single DSL filter at the demarcation box. Multiple filters will detrimentally load your line and prevent you from getting the throughput that you are supposed to be getting.
As a side note, I actually had three branches (green/red and yellow/black) running off to different parts of the house from the demarcation box. I found the two unloaded yellow/black branches to be detrimental to throughput when I increased my DSL from 256/256 to 896/1536. So I disconnected the unloaded branches, too, in addition to using just a single DSL filter at the demarcation box.
speedtest.net will give you a rough idea of your throughput, but it is, of course, going to be dependent on the network load between you and the speedtest server. If you choose one as close as possible to your location and perhaps do the test at 2AM Sunday morning, I would think that that would give you some pretty accurate numbers.

7 Okt, 2013 Faktura 138,00 SEK  was my licens ended but still you take money from my account every month ... how come? I have delited all Adobe programs from my computer according to this matter.Please inform what I' am paying for. LS Konsult Åke Löf

7 Okt, 2013 Faktura 138,00 SEK  was my licens ended but still you take money from my account every month ... how come? I have delited all Adobe programs from my computer according to this matter.Please inform what I' am paying for. LS Konsult Åke Löfvenius

Hi, If you purchased from a reseller I would speak to them. If directly from Adobe then please reach out our support chat who should be able to assist.
https://helpx.adobe.com/contact.html

I've been paying for Adobe Premiere pro for the past Thre onth and today, despite the fact that i have paid already for the upcoming month, i cannot access it because of an "intenet connexion problem". But I'm connected and I have the right ID. What shoul

I've been paying for Adobe Premiere pro for the past three month and today, despite the fact that i have paid already for the upcoming month, i cannot access it because of an "intenet connexion problem". But I'm connected and I have the right ID. What should I do?

Lanakivee
Try this it worked for me Pat Willener gave it to me off the site :
I have not read all you wrote, so I may have missed some points. As I understand it, you installed FP 10 on IE7, but it won't play any Flash content?
Try this
download the FP uninstaller from http://www.adobe.com/go/tn_14157
close all browser windows, then run the uninstaller
download the offline ActivX installer for Internet Explorer from http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
close all browser windows, then run the installer

HT1711 I have over 100 songs I bought back before mid-2009 when Apple dropped this DRM thing. If I want to play those songs on Sonos, the ONLY way to do so is pay Apple another $25/year for iTunes Match and re-download them??

I have a Sonos system in my house and suddenly discovered that many songs I bought off of iTunes years ago are 'grayed out' when I try to play them from my iPhone or do not appear as options at all when I try to play them on Sonos from my overall music library. It's well over 100 songs I bought back before mid-2009 when Apple dropped this DRM thing. From what I think I am reading, if I want to play those songs on Sonos, the ONLY way to do so is pay Apple another $25/year for iTunes Match (which I don't have any interest in) and then re-download them all in iTunes Plus format??

Matt,
I agree it was not all communicated real well, but in your case it will work out. You missed the program where you could have upgraded 100 tracks for 30 cents each (=$30) but now you can do it via Match (=$25). It works pretty simply, per this document:
Can I upgrade my previously purchased music to iTunes Plus?
Yes. If you subscribe to iTunes Match, you can download your previously purchased music again in the iTunes Plus format. To do so:
You need to delete the original DRM song from your library first. Doing this enables you to download the song again in the iTunes Plus format from iTunes in the Cloud.
Click the Purchased tab in the iTunes Store.
Click Music.
Locate the artist of the song you want to upgrade.
Click the iCloud Download icon next to the song you want to upgrade.
Just don't forget to put the Plus files on your hard drive -- properly backed up of course -- and to cancel the Match subscription before the second year rolls around!

I have been a customer with Verizon, since 1996. Recently, my husband has been added onto my account. We have both been experience drop calls. My husband contact Tech support for over 2 weeks. We were pretty upset to be paying a lot of money for a service

I have been a customer with Verizon, since 1996. Recently, my husband has been added onto my account. We have both been experience drop calls. My husband contact Tech support for over 2 weeks. We were pretty upset to be paying a lot of money for a service that didn't work. Verizon advised us that would upgrade both of our phones (to see if that solved the problem). Ok...this is where Verizon has forgotten customer service rules. He order 2 phone...one for himself, one for me. 1st the wrong address on the package..Fedex couldn't deliver...2nd...missing condo number Fedex couldn't deliver again...(2nd call to Verizon)...3rd package was finally deliver with 1 phone...missing my phone. Contacted verizon rep...reorder my phone again..but sorry we cannot give the same price as quoted on 21April...even though...its our mistake...Ok...Ok..what a surprise..but we can do this...after 65 minutes...found a price that was a little bit more...fine...just order the phone....I reordered phone on 28April...on the April 29...no email..so I can Verizon for the 4times in a few days..sorry your order was delay due to our Fraud dept. OK...talked to fraud dept...ok..account is good..will release phone and ship. OK...Next day, no email with deliver confimation. Contact Verizon 5 times now...sorry..your order was cancelled...YES...cancelled again...2nd time now...but we can reorder...OK...sorry but we cannot honor that price that was quoted..really...agent messed up...again...but we can do this for you....I don't understand...your mistake...ALL the times...
Strange ...how my order gets cancelled twice by Verizon's mistake....yet you cannot honor prices that your agents quoted!!!
I didn't reorder the phone....I cannot in good faith same with a company that does not stand behind their own mistakes...and worse...they make the poor customer pay for it...
I will not be renewing my contact...its time to Cricket Wirless...which my sister-in-law loves for half the cost....

I hope that you aren't complaining about dropped calls INSIDE your condo because no amount of switching or upgrading devices will solve that.
VZW will not guarantee service inside of any structure. There are just too many factors. If the problem is inside then you might want to look at one of the following:
1.) Network Extender (may cause issues for others in a condo or apartment style setting)
2.) A Google Voice Number (Free with a Gmail email address), downloading Google Hangouts Dialer and forwarding your calls to the GVN so that you can make and receive calls over Wi-Fi.

What are the steps to make it seamless for a customer to use the install program and then use the installed program?

I wrote an install program (.exe) that is downloaded from a website. When run, it 1) leads a customer to browse to a directory, and 2) copies files (.exe, .dll, etc.) from a website to that directory. When I run, the installed program works.
What are the steps to make it seamless for a customer to use the install program and then use the installed program?
bhs67

This site https://msdn.microsoft.com/en-us/library/vstudio/2kt85ked%28v=vs.110%29.aspx provides a basic description of the Visual Studio Windows Installer.
Near the bottom of the page is "You can unlock all the features of InstallShield by paying to upgrade to the full version of InstallShield." Where do I find info that describes the differences between the "free" and the "full"
versions?
bhs67
Hello,
The default feature does support the task for your requirement, so there is no need to pay for the other features unless you want to use some feature which is not free.
In addition, as this thread
InstallShield LE not available with VS 2012 RTM? shared, even through there is a link to InstallShield LE in the New Project dialog under Deployment solutions, but it belongs to third-party that I would recommend you consider posting this issue
at the following forum to get supports about InstallShield.
http://community.flexerasoftware.com/forumdisplay.php?133-InstallShield
Regards.
Carl
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What do I pay for in my subscripion for CC Photography?

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