What do think the issue is

LASS COUNT TIME
data block 100174420 49438871
sort block 0 0
save undo block 0 0
segment header 5017 77323
save undo header 0 0
free list 0 0
extent map 13 9
1st level bmb 206 61
2nd level bmb 114 64
3rd level bmb 0 0
bitmap block 0 0
bitmap index block 130 2
file header block 2725 18608
unused 0 0
system undo header 2 0
system undo block 0 0
undo header 1163078 5358585
undo block 110035172 77114258
Oracle Database 10g Enterprise Edition Release 10.2.0.4.0
undo_management string AUTO
undo_retention integer 1800
undo_tablespace string UNDOTBS1
The users are reporting that their application is very slow and the top wait events in AWR report is as follows
Top 5 Timed Events Avg %Total
~~~~~~~~~~~~~~~~~~ wait Call
Event Waits Time (s) (ms) Time Wait Class
Backup: sbtwrite2 1,822,397 49,083 27 55.8 Administra
CPU time 36,181 41.1
enq: JI - contention 8,592 21,052 2450 23.9 Other
db file scattered read 3,130,156 14,051 4 16.0 User I/O
db file sequential read 12,739,695 9,989 1 11.4 User I/O
Time Model Statistics DB/Inst: JJCGDWP1/JJCGDWP1 Snaps: 28967-28973

855370 wrote:
LASS COUNT TIME
data block 100174420 49438871
sort block 0 0
save undo block 0 0
segment header 5017 77323
save undo header 0 0
free list 0 0
extent map 13 9
1st level bmb 206 61
2nd level bmb 114 64
3rd level bmb 0 0
bitmap block 0 0
bitmap index block 130 2
file header block 2725 18608
unused 0 0
system undo header 2 0
system undo block 0 0
undo header 1163078 5358585
undo block 110035172 77114258
Oracle Database 10g Enterprise Edition Release 10.2.0.4.0
undo_management string AUTO
undo_retention integer 1800
undo_tablespace string UNDOTBS1
The users are reporting that their application is very slow and the top wait events in AWR report is as follows
Top 5 Timed Events Avg %Total
~~~~~~~~~~~~~~~~~~ wait Call
Event Waits Time (s) (ms) Time Wait Class
Backup: sbtwrite2 1,822,397 49,083 27 55.8 Administra
CPU time 36,181 41.1
enq: JI - contention 8,592 21,052 2450 23.9 Other
db file scattered read 3,130,156 14,051 4 16.0 User I/O
db file sequential read 12,739,695 9,989 1 11.4 User I/O
Time Model Statistics DB/Inst: JJCGDWP1/JJCGDWP1 Snaps: 28967-28973backups are running

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    Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
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    0xffffff82d7e5bf70 : 0xffffff7f8cc4b10c
    0xffffff82d7e5bf80 : 0xffffff7f8cc466e3
    0xffffff82d7e5bfb0 : 0xffffff800b0d7c67
          Kernel Extensions in backtrace:
             com.apple.driver.CoreStorage(380.70.2)[DFECD064-FF24-3CC7-9BB9-2469FCAA15AF]@0x ffffff7f8cbd6000->0xffffff7f8cc98fff
                dependency: com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f8b648000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13F34
    Kernel version:
    Darwin Kernel Version 13.4.0: Wed Dec 17 19:05:52 PST 2014; root:xnu-2422.115.10~1/RELEASE_X86_64
    Kernel UUID: 45486BF2-BDDE-34CB-8C71-606FF3FE181B
    Kernel slide:     0x000000000ae00000
    Kernel text base: 0xffffff800b000000
    System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
    System uptime in nanoseconds: 15502458977428
    last loaded kext at 11079372093582: com.apple.filesystems.exfat 1.4 (addr 0xffffff7f8d61b000, size 61440)
    last unloaded kext at 11199508699870: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8d617000, size 16384)
    loaded kexts:
    com.Perfect.Driver.SystemAudioRecorder 1.0.0
    com.apple.filesystems.exfat 1.4
    com.apple.driver.AppleBluetoothMultitouch 80.14
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.2.7f4
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleMikeyDriver 2.6.3f4
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.driver.AGPM 100.14.34
    com.apple.driver.ApplePlatformEnabler 2.0.9d7
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.GeForce 8.2.6
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f4
    com.apple.driver.AppleIntelHD5000Graphics 8.2.8
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleIntelFramebufferAzul 8.2.8
    com.apple.driver.AppleBacklight 170.4.11
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.iokit.SCSITaskUserClient 3.6.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleSDXC 1.5.2
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AirPort.Brcm4360 842.21.65
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AppleUSBXHCI 683.4.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleBluetoothHIDKeyboard 170.15
    com.apple.driver.IOBluetoothHIDDriver 4.2.7f4
    com.apple.driver.AppleMultitouchDriver 245.13.1
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOAcceleratorFamily 98.24
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f4
    com.apple.iokit.IOSurface 91.1
    com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
    com.apple.nvidia.driver.NVDAResman 8.2.6
    com.apple.iokit.IOBluetoothFamily 4.2.7f4
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.driver.AppleThunderboltEDMSink 2.1.3
    com.apple.AppleGraphicsDeviceControl 3.6.22
    com.apple.iokit.IOAcceleratorFamily2 98.24
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleUSBHIDKeyboard 170.15
    com.apple.driver.AppleHIDKeyboard 170.15
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.driver.CoreStorage 380.70.2
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.3.1
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.iokit.IO80211Family 640.36
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBFamily 686.4.1
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.2
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    System Profile:
    Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 24 GB, SMC 2.15f2
    Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46
    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5358384758334D314131363030433130
    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5358384758334D314131363030433130
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.65)
    Bluetooth: Version 4.2.7f4 15112, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
    Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
    USB Device: My Book 1230
    USB Device: External USB 3.0
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: USB2.0 Printer (Hi-speed)
    Thunderbolt Bus: iMac, Apple Inc., 23.10

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