What do u do if your ipod wont turn on and my hoome button is gone so i cant reset it help me plz

so i have a ipod 5 and today it just did this thing were it would not turn on so i charged it and nothing happen u hold the power button nothing happend and my home button is broke and it wont connect or anything to my itunes what do i do

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Similar Messages

  • HT1349 what do you do if your ipod wont turn on and all that shows is the apple logo?

    any ideas?

    Did you try a reboot/reset?
    Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears - ignore the red slider - let go of the buttons. The iPad/iPod should restart

  • I need help, My ipod wont turn on, and the home button doesnt work, what do i do?

    My ipod just shut off and wont turn on, i need help, but my home button is broken. can anyone help

    Try:
    Turn on without Home/Power Button

  • TS1383 What do you do if your iPod wont turn on

    what do you do if iPod won't turn on

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • What do i do if my ipod wont turn on, charge, or connect to itunes

    what do i do if my ipod wont turn on, charge, or connect to itunes

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod wont turn on and only flashes the apple logo what do i ?

    not too sure what going on, my ipod wont turn on and when looking at the screen all u see is the apple logo flashing from time too time. i tried resetting it but that didand if so how? nothing. do i now have to do a factory reset

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • What do i do if my Ipod wont turn on? I was using it and it just turned off. My computer wont recongize it and it won't charge. It was perfectly charged before.

    what do i do if my Ipod wont turn on? i was using it and it turned off. My computer wont recognize it. It was perfectly charged before and I can't turn it on.

    Try holding down the on/off and the home buttons at the same time until you see the Apple logo. 

  • My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help

    My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • My ipod wont turn on and the comp. is no recognizeing it!

    ok my ipod wont turn on and i tried resetting it but it wont work and the computer is no recognizeing it the little window that pops up says that the thing in the usb has a malfunction!!

    You have a hardware problem and you should take it into a apple store to be looked at and fixed.

  • My iphone wont turn on and the power button is not functioning

    my iphonw wont turn on and the power button is not functioning

    If your power button is broken, there's not much you can do. You could go to an Apple store & do an out of warranty exchange...Apple doesn't fix iPhones, they replace them. But, I wouldn't recommend doing so, as the iPhone 3G was discontinued almost three years ago & won't run most apps in the app store.
    You'd be better served by selling it for parts & using the money to purchase a new phone.

  • My ipod wont turn on and ive alredy tried everthing

    my ipod 5 wont turn on and ive tried doing everything

    If you're really tried "everything," then throw it away!  Otherwise...
    Please tell me that it has NEVER been jailbroke.  If it has not been jailbroke, here are some standard repair procedures:
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, read this.

  • My iphone wont turn on and in itunes it says error 21 what can i do?, my iphone wont turn on and in itunes it says error 21 what can i do?

    my iphone 5 wont turn on and in itunes it says error 21 what can i do please help, can it be the battery?

    Hey pilisaez,
    Thanks for the question. The following article outlines restore error 21:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
    These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    Thanks,
    Matt M.

  • What can I do about my Ipod touch turning on and off by itself?

    HELP.. my ipod keeps turning on and off by itself when im in the middle of using it

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • Ipod wont turn on and  isnt recognized in itunes

    my ipod wont turn on even if i leave it plugged in all day and night on my computer i tried toggleing the hold button and pressing the menu and middle button at the same time and nothing happens its black still. my ipod isnt being recognized in the itunes either. i deleted the itunes from my computer and downloaded it again a few times but still nothing happens. i even tried on a friends laptop and my ipod still wont turn on even if i leave it plugged in all day and night on my friends laptop and it wont show up in the itunes on their laptop either. can someone give me some helpful advice or will i have to go to a apple store or send it in for repairs? also i have almost had it for ayear at the end of this month does anyone know how much it will cost if i have to send it in for repairs? please help.

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • Ipod wont turn on and computer doesn't recognize it

    I've had my ipod for two years and never had any problems until four days ago when I unplugged it from my computer after it had finished charging and syncing. I went to plug it into my speakers but noting happened when i hit play. I unplugged the ipod from the speakers to check the ipod but it wouldn't turn on. After trying holding down the power button and the home and power button to no avail, i plugged it back into my computer. The computer didnt recognize it and it didnt show up in my itunes and the ipod started getting really hot in the bottom left corner. I unplugged it to let it cool down, but four days later it still wont turn on and my computer (imac) isnt recognizing it. As if this wasnt bad enough, I borrowed my brothers old chromatic, and used that for a day but it too died when i tried plugging it into the same speakers. And it too isnt being recognized by my computer. I now have two dead ipods and im thinking its because of these killer speakers...are they done for good or can they be saved?
    BTW- neither were jailbroken

    After charging for at least an hour I would try to place the iPod in recovery mode and then restoring it via iTunes.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    If still not recognized, try placing in DFU mode and restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Last is to make an appointment a the Genius Bar of an Apple store.  I would also not use the speakers until the problem is resolved

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