What do you advise I do If I am out of the country with a broken phone screen?

So, the other night I lost grip of my iphone and it landed on the street, smashing the phone screen into a couple hundred pieces. Everything still functions, I am just unable to see the screen perfectly, and there is the constant risk of cutting my fingers. I understand that I can, with applecare coverage, send it in to get it repaired, the issue is that I'm out of the U.S. for 5 more months.
Is there anything I can possibly do here so that I don't have to pay to ship it all the way back to the states?

Anne6241 wrote:
Please help me set up my Verizon IPhone 5, so that I can travel in Ireland without roaming charges. I have NO service, so did not set up the phone correctly, so really need your help. I would like to be able to use wifi and use the phone.
Without Roaming there is no service. You need to contact Verizon and determine why there is no service. Most carriers have roaming partnerships with local carriers in other countries. Verizon maybe does not? Or your plan is not setup to automatically Roam?
If Verizon has none, then you will get no service.
If you require phone service without roaming, then you need to get a local Sim card for a local carrier to use.
Note that this sim card will have its own phone number, which will be different to the one you get from Verizon.
Wifi is independent of Roaming or Cell service. You can use Wifi even when there is no Service, assuming there is a Wifi router nearby.

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I am currently out of the country and need cell phone service as well for my Bold 9930 whats the unlock code for my phone?

Need Help

We can certainly help you with your options for international service@ dantep! What country are you visiting? You can see our Global options here: http://vz.to/1oVFiwM and you also have the option of calling our Global team toll-free at 908-559-4899.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

I have a 2009 13"MacBook pro running on OS X 10.6.8. How do I know whether this is leopard or mountain? What would you advise that I use as I need to be running OS X 10.7? All help appreciated. Thank you.

I have a 2009 13"MacBook pro running on OS X 10.6.8.
How do I know whether this is leopard or mountain?
What would you advise that I use as I need to be running OS X 10.7?
Also can you advise how I upgrade please?
All help appreciated. Thank you.

Thank you for your response Niel.
I do run Microsoft Office 2011 - will Snow Leopard support this?
Finally why snow leopard and not mountain lion?

What would you advise....

Upgrade time is here and I have been lurking on this forum watching for issues etc with the N97
Firstly, would you advise against me getting the phone? If so, what would you advise I replace my N95 8gb with?
Secondly, assuming the geek in me wins the argument and I get the N97, I was thinking the first thing to do would be a hard reset to get rid of the unwanted software and then an upgrade to the V11 firmware. Is this correct?
Cheers in advance
PP

There is a lot of confusion about this unwanted software issue on the N97. There is essentially 3 types of storage on the device:
The most obvious is the 32Gig of flash.. this is treated a bit like a USB disk.. Nokia don't put much on there and in some cases installing certain applications to this drive is not possbile. Further to this, when you use the phone in USB storage mode, the "drive" is disconnected from the phone and attached to the PC.. this means the phone has to close any applications that are running on the "e:" and looses its ability to read/write from there. This is a serious problem if you store your message repository on the e: as the phone will revert back to C: and you *may* loose all your messages
Then there is the z:. This is the ROM. and it is just that.. read-only.. If an application is installed there, you won't be able to remove it.. this goes for Quick Office and that boingo thing.. both are terrible apps.. You won't gain anything by removing them BUT there's the problem.. The boingo app is running all the time using RAM in the phone.. Since you can't disable it, it uses RAM rather than storage..
Lastly there's the c:.. this is flash that is always available to the phone. It is where your contacts, message, config, internet/browser cache and most things are stored by default. A bit like c:\windows on a PC.. So, Nokia in their infinite wisdom made it 70meg or so.. Brilliant.. I cannot stress how mind-blowing stupid that decision is and how it continues to ruin everyone's lives.
Many applications are installed on the c: by default. Why? because the 32Gig e: is not always available (see above about USB storage mode). When I transfered all my messages from my previous handset (using the sync thing) I was left with less than 5meg free..
This problem is NEVER going to be fixed.. there simply isn't enough storage on the phone to do this..
This is not the same as the low RAM problem.. the fact that, for example, you receive a text message or email with a hyper-link. you click open.. the web browser opens.. the phone runs out of memory and closes the messages app.. so now when you close the browser, the message app is also closed.. **bleep**?!?!?!?!?!?!
Nokia never fix their products.. ever.. anyone who claims they do is lying! Ok, that's harsh.. but..
In my experience (and I've owned many first gen Nokia products (7110, 7650, 770, 7710, 5800, N97) when Nokia sell a broken product, particularly if it is broken by design, they may release firmware fixes that update SOME stuff.. but they'll never fix most of them.. Instead they'll wait a few months and release a new product that doesn't suffer the same problems..
You'd think the N97 was fixing the problems with the 5800.. but the N97 is a very different beast.. It runs a different not entirely compatible version of S60.. They must know it was flawed from the start, though.. they introduced a Low memory set of features into S60 especially for N97.. Riiiight, Nokia.. you spent time and effort developing a way to handle low memory that actually isn't that good rather than just doubling the RAM in the phone.. how much is a 1Gig dimm these days?
This phone is terribly beta.. Even after v11 has been released it has a truely inconsistent look and feel.. You could get an N97, or you could wait for this fabled n97-mini there's recently been talk of.. or you could opt for a vendor that is trying to compete with Nokia in the smart phone market and so is actually making an effort to produce a phone that doesn't make their quality-assurance department look like kinder-garten nap time..
I've been disappointed with Nokia products before.. but NEVER so much as with the N97.. And in todays market are you going to pick a poor product in the hope that software may fix it later (bearing in mind it took over 3 weeks for Nokia to release the v11 firmware to all the phone versions.. that's right there are 100s of different versions of the N97) or are you going to opt for something the industry already accepts as a stable handset..
It's a shame.. I want to love it.. I've loved Symbian since its EPOC days.. but this phone is terrible in every aspect..
Quick office and Boingo.. that's a bit like bundling AOL and compuserv CD's with windows 95.. It feels that old!

What if you are on contract & move out of the area or even out of the country for a time?

I'm just wondering. My win mob 6.5 phone is not working very well. It freezes, the alarms have 5 alarms when only 1 was set & sometimes they seem to not even go off. Previously they would go off even when turned off--didn't seem to make a difference. Sometimes it is really slow to open an email, etc. & this one was a replacement for the Touch Pro 2 which wasn't working right.
So at any rate, I need to get a new one before long & want another smart phone--a reliable one this time. I would like to get the iPhone 4S I think.
I'm eligible for an upgrade, although when I used the upgrade fundtion & looked at the iPhone 4S, it just showed the 2 yr price--it didn't show my New Every 2 discount.
In addition, I'm not sure what my long term plans are. I'm not planning on moving anywhere real soon, but it is possible that I might be moving out of the area before 2 years are up or maybe not. Or I might even go overseas for awhile.
So what happens if you are on a 2 year contract & move out of the area either permanently or out of the country for months or more? btw, before these smart phone fiascos, I kept my last previous basic LG flip phone for about 5 years because it just worked.

So what if its a different Verizon region? You just move & keep your contract if there is service?
& if you suspend without bllling, is there a time limit on that?
Of course they should give you credit for months when you could get a new phone but keep the old one. Before this period just ending (which because they messed up & called a replacement an upgrade & put me on a new 2 yr contract when all along I said no, when I got that taken off & then corrected the upgrade date (originally it was supposed to be 12/2011 & they had changed it to 12/2012) rather than reset it back to the original they reset it to when I got the replacement phone or actually a few months later so I think the contract end date was in July. But now I wlll be up to when my original upgrade date should have been. Well actually I guess they allow you to upgrade maybe 22 mo or so into a contract or they used to.
My previous phone before this 2 yr period I kept the phone for 5 years. The phone before that which was also a flip phone, the hinge broke at least a couple of mo before I was eligible for upgrade so I had it taped together.
I didn't look at other phones & I don't know what their 2 yr contract price would be.

What do i need to connect my mac book pro to the tv with the thunderbolt on the mac to hdmi? I have the newest macbook pro. I'm wanting to have the best picture I can get from my 1080p tv. thanks

what do i need to connect my mac book pro to the tv with the mac's thunderbolt port to hdmi? I have the newest macbook pro. I'm wanting to have the best picture I can get from my 1080p tv. thanks

Thanks Community! I solved the problem. In fact it was not a problem but lack of understanding. These guys at Apple are way ahead in thir thinking. I will try to explain as short as I can.
In Lion, ihe Prefferences/Display show only two choices: 6-7 steps of resolution and some color tab. No two screens, no two display to overlap, nothing for us to do. "That was the problem"! Everything is automatic.
When I connected the HDMI cable to the Miniport into a T-bolt slot, the TV screen showed the "spiral galaxy" how Zyriab is calling it. In fact he gave me the best clue. That shows the connection is good. But where is the Mac Book image?
You have to drag it to the right out of the Mac Book display area, and "voila!" it will continue on the TV screen. The same with the mouse pointer, push it out ofthe Mac Book display area and you see it on the TV sreen. Good image, you can keep the max resolution, etc. The sound is still on the Book's speakers. I have to figure that out.
Thank everybody, especialy Zyriab, ne was the closest.
High regards to everybody

I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go.

I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information, his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go. Is there any way to eliminate his iCloud account and make mine the primary without rebooting it back to factory settings? There was an update, I believe, that I couldn't install because i didn't have his password that is what made me aware that his acct. was still active. I don't know what to do. Any help is greatly appreciated. Thank you.

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

Hello! I'm out of the country and all my iWeb information is on my computer at home. Now I need to make changes on the webpage... how can i do that without using the computer i made the page on? Thank you!!

Hello! I'm out of the country and all my iWeb information is on my computer at home. Now I need to make changes on the webpage... how can i do that without using the computer i made the page on? Thank you!!

iWeb uses the domain.sites2 files to store its assets.
You'll find it here :
~/Library/Application Support/iWeb/
where ~ is your Home directory.
If you take a computer with you, you have to store that file in the same location.
It's not different from taking documents with you if you want to edit them.
A solution is to remotely control your computer at home.
TeamViewer, LogMeIn, Apple Remote Desktop or any VNC application you can use, like "Chicken of the VNC".

Can you blur the background with Touch for phone

Can you blur the background with Touch for phone. Can you give images a depth of field look

you can using the selection tools and blur option, but no image editor will ever be as good as a camera app with this function built in.

Hello am dominic and i want a help from you guys out there i hope you will be able to help me out...i have an i phone which i bought from a friend but it has this i cloud account i wanna know if you can help me wipe it so i can usse it..thanks

hello am dominic and i want a help from you guys out there i hope you will be able to help me out...i have an i phone which i bought from a friend but it has this i cloud account i wanna know if you can help me wipe it so i can usse it..thanks

Only your friend can unlock it, either by giving you his Apple ID and password, or by removing it from his list of devices - please see:
http://support.apple.com/kb/TS4515
There is no way at all it can be unlocked without his doing this.

Is their a way to activate the "find my iphone" app with out having the iphone with you

is their a way to activate the "find my iphone" app with out having the iphone with you

how do i activate the lost mode on my "find my iphone" app without reporting it lost? What do i have to do to activate this app prior to any loss? [email protected] Thanks, JN

HT1349 I updated my IGO primo, and now it doesn't work at all. what can you advise me

I updated my IGO primo, and now it doesn't work at all. what can you advice me now?

If it's stuck on the Apple logo, you'll have to force it into recovery mode and restore it. See http://support.apple.com/kb/ht1808.

CS4 and consistent crashing...what would you advise?

Hi,
I have recently installed Windows 7 32 bit and have been suffering significant crashing and instability with Premiere Pro CS4.
These issues occur consistently with 1 to 20 minutes of using the software...usually every 2-7 minutes.
Sometimes I receive the message: "The system is running very low on system memory"...followed by a crash some minutes later.
Sometimes I don't receive a message at all...Premiere Pro just instantly stops....sometimes a message.."Premiere Pro has encountered an error."
I previously used Premiere Pro CS2 on this same computer but with a Windows XP install...this worked very well and was stable (SD editing not HD)
I have tried a range of "fixes" but the problem still continues...
it seems to crash no matter what footage I use..or what I am doing.
Fixes tried:
Defrag of all HD's
Placing Scratch disks etc. on different drives.
Turning off virus protection.
Tweaking of memory settings
Updating to latest graphics driver available.
Freeing up hard drive space
Running CS4 in Comptibility mode for Win XP Pro sp3
In summary Premiere Pro CS4 is very unstable on my system and I don't know what to do.
My current system is:
Premiere Pro CS 4 version 4.2.1
Microsoft Windows 7 Home Premium
Version    6.1.7600 Build 7600
System Model    P5K-E
Processor    Intel(R) Core(TM)2 Quad CPU    Q6600 @ 2.40GHz, 2394 Mhz, 4 Core(s), 4 Logical Processor(s)
Installed Physical Memory (RAM)    4.00 GB
Total Physical Memory    3.25 GB
Available Physical Memory    1.79 GB
Total Virtual Memory    6.50 GB
Graphics: NVIDIA 8800GT
Hard Drives: (all 7200 RPM)
Local Disk C: 1.81 TB (650GB Free)
Disk E: 698 GB (34.4 GB Free)
Disk F: 931 GB (41.5 GB free)
Options I can think of:
1.) Format drive C and install Windows 7 64 Bit..reinstall just Premiere Pro and key drivers.
2.) Upgrade to CS5 and give up on Cs4.
3.) Build another computer and give up on my old system.
4.) Format drive and return to Windows XP Professional
5.) Install Premiere Pro CS2 again and give up on CS4.
Any other clues?
What would you do?
Which of these options should I try?
Any advice greatly appreciated.

When one is having resource issues, I would look at these articles in about this order, to work through the potential issues.
First, I would make sure to have updated both the audio and video drivers from the mfgr's. Web site.
This ARTICLE gives tips on setting up one's computer for an editing session. For Win7, please see Black Viper's link, down-thread for tune-up tips.
Next, this ARTICLE gives some tips on Windows Virtual Memory.
This ARTICLE talks about one utility, that can really get in the way.
This ARTICLE, from the PrPro-Wiki, has some trouble-shooting tips.
This ARTICLE will give you tips on finding clues as to what is happening, when the program hangs, or crashes.
If one is still not getting to the bottom of the crashes, then see The Case of the Unexplained. Note: this is a new link, as MS moved some things about.
Last, if hardware problems are suspected, say with a BSOD, then this ARTICLE offers some tools to track hardware issues. There are other great tools in Harm's list.
Good luck,
Hunt

TS2634 I bought a ipad back in December and the ear buds never worked. The sound doesnt come out of what you put in your ear but comes out of the little hole on the outside of the ear buds. Is this supposed to be this way?

The earbuds that came with my ipad have never worked. They have sound that comes out of the outside hole of the earbuds. When you put them in your ears no sound can be heard. Has this been a problem or did mine just come broken?

I have the same problem and it has just started in the last day or so...
Got the phone late July and then in the last day, everytime I plug into PC or take a photo, I get the same "Disk Error / Retry message"
What is interesting is that I always had the Photo Storage location as the Memory Card (detachable). Seems odd that sometime in the last month or so the phone decided to change my setting to the Mass Memory. Might have been an firmware update that I have done in the past but not sure.
Changing the Photo Storage Location back to the Memory Card has stopped the error coming up everytime a Photo wastaken, but the message continues when I plug in the phone to the PC.
Phone was just updated to latest firmware this morning and that has not helped, although during the back-up process I could not save some files from the Mass Memory.
I wonder if Optus will shout a new phone because their technicians are useless with past experiences and to be honest the N97 really promises so much but offers very little compared to all of my last Nokia's.

What do you do in a query in order to find the 1st day of last month ?

i use a
select trunc(trunc(sysdate,'mon')-1,'mon') from dual;
what about you guys ?

Hi,
Of all the solutions, I like yours
add_months(trunc(sysdate,'mm'),-1)or doing the operations in the opposite order, like Sentinel did
trunc(add_months(sysdate,-1),'mm')best, mainly because:
(1) it's easy to read and understand
(2) it's easy to modify (in case you want the first day from three months ago, or six months in the future)
By the way, after you post something on this forum, if you see that you've made a mistake, you can correct it. Click on the second icon to the left of "Reply". (What is that: a hand holding a pencil?) You don't need to post a second message.

What do you advise I do If I am out of the country with a broken phone screen?

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