What do you display on your wallboard?

My current setup alternates between the Service Management information above and some server / infrastructure monitoring info.
Though to be fair on most days its the Service Management, particularly the Trending / Proactive reports that it shows that I find most useful.

Many IT departments have a large display running some sort of Dashboard software. This enables both analysists and managers to have a real time view of service management information.I like to display a mix of current status information and trend / proactive information.My current ITSM tool, using Citrus Service Desk, allows a configurable dashboard so mine currently has two sections. One that reflects the current status and another that give some measure of predicative information allowing me to plan ahead.The current status section includes:Weekly status – Graphical representation of calls logged, resolved and closed each day in the current week.SLA Summary – how the department is performing with relation to its SLA for the Today, this week and the current monthCurrent status – Counts of the number of calls in the different statuses...
This topic first appeared in the Spiceworks Community

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