What do you do about repeated requests to authorize the computer to play a song?

I purchased a song on iTunes 2 days ago and have been trying e-mail exchanges with iTunes Customer Support.  They haven't helped me at all.  Everything they suggest doesn't work and I still have the same problem.  When I try to play the song I purchased, I get a box that says this computer isn't authorized.  I then type in my ID and password and I get a box that says this computer is already authorized.  Then I try to play the song again and I get the box that says my computer isn't authorized.
Does anyone know what I can do to fix this problem.  I called the Apple Support and they want me to spend $49 to figure out why I can't play my $1.29 song.
Thanks for any help.

That is the same reference that iTunes support gave me.  I tried the 2nd and 4th things suggested (the 3rd doesn't apply to a Mac), and I didn't try the first one because I don't know how to log in as an administrator.  They didn't offer to explain how to do that, but if you can walk me through it I will try that one as well.
The strange thing is that I have downloaded before from iTunes and never had any trouble.  I just upgraded to the newest version of iTunes over the weekend.  Do you think that might have something to do with the problem?
Thanks for the reply and hopefully this thing can get fixed.

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