What do you do if you have forgotten your security questions?

What do you do if you have forgotten your security questions?
How do I put new security questions in?
someone please help me

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2.  Call Apple Support in your country: Customer Service: Contact Apple support.
        3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • How do you change your rescue email if you have forgotten your security questions?

    I've had my IPad for about 2 years now and I have bought a lot of apps since but all of a sudden it asks me to answer my security questions whenever i try to buy an app! I click the link to the apple Id page and it says resend security information to my email. apparently the end of my email ends with yahoo.com and whenever I log on to that it's yahoo.ca and I cannot find the email with the instructions to change my security questions!! So please me as this has never occurred before! How do you change your rescue email if you have forgotten your security questions? And can you somehow purchase apps without answering your security questions because I just put 25 dollars onto my apple id and I don't want it to go to waste! Please help me!

    You won't be able to change the rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5570 I am unable to change my security questions,  what do you do if you have forgotten your security questions, but your apple id and password are correct

    Please help me change my security questions for my apple id.  i have forgotten my security question answers

    Reset Security Questions
    http://support.apple.com/kb/ht5312
    If you still have problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • If you have forgotten your security question how can you change them?

    Have not had to use this option so I really have forgot all about setting this up till the other day.. But when this come up that I did have to use I found out I forgot what I had use.. Stupid me.. Any way I did get my password rest and thought changing this would be simple inside my account.. Wrong... Appears you have also know your old one to change it.. Now this is so stupid.. I don't want to have to pay for support to have apple to reset this option.. Does any one know if Apple has a Email support to help with issue like this.. I may never need this option again but really it was a pain to get around it.
    Thanks Everyone

    Contact Apple, they can reset the security question infomation and you shouldn't need to pay for support on this. There is no troubleshooting your paying for, you're just having assistance for account security

  • What can i do if i have forgotten my security question answers?

    i have forgotten the answers to my security questions and can not reset them, what can i do to download some piad apps?

    Call the appropriate country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
    You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and fill out the form.

  • I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?

    I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
    It's not possible to me calling apple support, because I'm not in usa now.

    Then find whatever number that you need for wherever you are -  in this support article - and seek help here.
    http://support.apple.com/kb/HT5699

  • How do you set up a rescue email if I have forgotten my security questions without calling apple

    How do I set up a rescue email when I have forgotten my security questions and without calling apple?!?!

    You first have to reset the questions/answer. If you do not want to call, see #1 below
    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • Hi, I have traveled the country and have forgotten my security questions please help me thank you

    Hi, I have traveled the country and have forgotten my security questions please help me thank you

    Call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT5621 I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

    I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96610)

  • I have forgotten my security questions and do not have access to my email, what do i do?

    I have forgotten my security questions and do not have access to my email, what do i do?
    PS this is my spare account but i desperately need the other one!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I have forgotten my security question answers and can not access my account settings without them. What is the answer?

    I have forgotten my security question answers and can not access my account settings without them. What is the answer?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • I want to buy an in app purchase, I have forgotten my security questions. And I can't change them in the apple website unless I answer those as well. What do I do ?

    I Want to Purchase something from an app, and I can't do so unless I answer the security questions. I have forgotten my security questions. I cannot change them in the apple website either. Unless I answer my original security questions. What do I do ?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108901)

  • Yo have forgotten my security questions. What can I do?

    I have forgotten my security questions to my account and I can't buy Anything. What can I do?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (113769)

  • I have forgotten my security questions for my apple ID there was no link to reset questions nor was their a section for the two-step Verification. What do I do?

    i have forgotten my apple ID security questions the is no link to send to my rescue email nor is the a section for the two-step verification method.  What do I do??

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I have forgotten my security question answer, i click the link to reset questions to my email address(done this about 20 times) no email is sent by apple,what can i do as i am wanting to make purchases but cannot

    i have forgotten my security question answers,i clickthe link to reset questions to my email address(done this about 20 times) no mail sent back by apple i want to make purchases but cannot

    Reset security questions
    http://support.apple.com/kb/HT5312
    If you do not have a Rescue email, you need to contact apple support, they will guide you through the process of resetting your security questions.
    https://ssl.apple.com/emea/support/itunes/contact.html

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