What do you do if you need your security answers to buy music but you dont remember them, What do you do if you need your security answers to buy music but you dont remember them
I want to buy music but i cant because I dont know my security answers
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
Similar Messages
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I want to change my apple store to saudi arabia Because my store was in saudi arabia but changed before to use gift card now I have 0.06$ but I DONT need it The Error was you have a store credit balance you must spend your balance
You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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How To Reset Your Security Quesitons When you dont know them
Help Please.... I dont Want to call them either. I want to buy some thing really bad
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
Nobody on these boards can reset them for you. They wouldn't be security questions if just anyone could reset them.
(96367) -
"I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)"
That was all I could put in the initial "box." Then it brought me to this page with instructions on how to write a good sentence.
Proceeding ...
After going back and forth between Apple, AT&T and the police (all telling me to go to the other two) I took AT&Ts suggestion and got a new number. One tech warned against doing a backup, especially on my Mac, saying if my phone had been hacked then whatever bug was there would then invade my computer. But nobody knows how to determine if the phone has been hacked or a virus was planted there. Unfortunately I know who would have reason to do such a thing and all I can say is that he is at the top technologically and could easily do it. Almost impossible to prove, however.
So I need to preserve my text messages and my emails as well. I backed up my photos to that Microsoft product (One-Drive) and it froze (Surprise, Surprise) with four short videos to go, and no way of stopping that (when I tried it crashed repeatedly) so I'm in crisis mode here.
Help ...
Running 8.0 on 5S
Thanks!Betty I don't know if you fixed your hacking problem but I feel your pain. I've seen some strange things going on between my iMac and my iPhone and Apple has told me the same thing, call the police which I have done. The hackers have stole 500.00 out of my checking account have access to every internet account I use and no matter how often I change the password their right back on the account. I closed my FB account 3 times only to have someone reopen it. Right now I've got a link in my reading list (Safari) that if I click on it, it allows me to log onto my FB account anonymously.
I've seen a green folder come out of no where while I was trying to delete my passwords out of keychain when that green folder was put into the key chain I was immediately locked out. I than went into system preferences to try to make changes to my security settings, when I clicked on the icon it wouldn't open. I've seen log files of automator receiving commands and sending out my personal information thats on my computer.
I have a legitamate program called iExplorer that allows you to look at the contents of your iPhone back ups and saw a transaction someone made at the Apple store for some full length movies, some albums, ibooks and other apps but when I called the iTunes store and they said none of those items were showing up on my account. If their not on my account how can they be on my iPhone 6? One day someone was using my gmail account and unknowingly used google maps to search for an Italian restaurant, than a Mexican restaurant than a coffee shop and their search showed up on my iPhone but I didn't have my gmail account installed on my iPhone 6. Using my computer I logged onto my gmail account and looked at the maps history and sure enough there were the searches when I'd hover my curser over the link it gave me the longitude and latitude of the where the hacker was when he was using google maps. I know whoever reads this thinks Im crazy but I've documented everything and can prove the things that I have mentioned in this post actually happened.
One day I had my laptop (pc) and my iMac next to each other as I was using both. when I clicked on airport it showed that my laptop and my iMac had made a connection and were actually communicating with each other. I know I didn't do it I don't know how. The iMac was logged into my iCloud account while my laptop wasn't. I have formatted my iPhone at least a dozen times, Apple and an Apple retailer have formatted my hard drive not to mention the numerous times I have formatted it but the hackers keep getting on my devices. Im formatting my lap top at this very second because during the course of the night I left the ethernet cable plugged into it and they locked me out of my c: drive, and configured the system so I can't download any updates from Microsoft, overtime I type in www.microsoft.com it changes to ww38.microsoft.com which takes me to a blank page. I right clicked on the page I was redirected to and read the java script and couldn't believe that someone had actually configured Internet Explorer to redirect me to a blank page when I tried to go to Microsoft. Apples answer to all this is there was nothing wrong with my iPhone or my iMac and if I thought there was a problem to call the police which I have done.
Theres no doubt the hackers are reading this while I type it or will read it and I simply don't care anymore. I no longer email anyone, don't use my iCloud account and have taken precautions to protect my credit but if I ever find out who has invaded my privacy to this extreme the police are going to want to talk to me because Im going to hurt them like they've never been hurt before -
I want to change my apple store to saudi arabia Because my store was in saudi arabia but changed before to use gift card now I have 0.27$ but I DONT need it The Error was you have a store credit balance you must spend your balance before you can change stores and I have saudi credit card Used it before
Click here and request assistance.
(78468) -
my ipad says : this ipad cannot be backed up because there is not enough icloud storage available . you can manage your storage in sttings ..... i dont understand .. i need you help me please
Hi jasmin,
Did you read what Demo wrote? He wasn't saying he had a problem. He was responding to the OP who had a problem, and was providing a solution. Follow what Demo said to do....
Cheers,
GB -
My problem is that when using face time either I can hear the person and they cannot hear me or they can hear me and I cannot hear them. Is there something I need to do in the controls to take care of this issue? Thank you for your response.
Diannie-
Since you sometimes can hear, and sometimes can be heard, your iPad is probably working OK.
But what about the other parties? Is it always the same prson who can not hear you? Is it always the same (but different) person you can not hear? In other words, the problems could be at the other end.
You and your friends might try the Skype App. Once registered, you can access Skype's test server to check your audio. It lets you speak for several seconds, and then plays it back.
Fred -
please , i need youre help ! im from Mexico and i dont speak inglish well but ill try explain me... i buy a cs5 students edicion but i lost my paswoord for the instalacion can you helpe me ? how can i recuperade my paswoord
Creative SuitesFind your serial number quickly
Mylenium -
Hey, i bought an iphone from online shop as a used phone and its locked by orange france, i contact them to unlock it but they refused, they said that we regret to inform you that we'r not able to unlock second hand phones? I need your help please. Its not fair , apple should figure it out
Regards,
OrangeThis is no different with any carrier locked phone. Getting a carrier locked phone officially unlocked is the responsibility of the carrier, not the cell phone manufacturer. A cell phone manufacture cannot unlock a carrier locked phone without the carrier's authorization.
An iPhone sold as officially unlocked when new can be used by others as a second hand phone, and the same with any carrier locked iPhone that can be unlocked by the carrier, and many carriers offer it. -
there are so many things not working right i really do not know where to start
if someone counld assist me PERSONALLY hands on that would be very much appreciated
i just need to delete ALL old files the whole firefox
and i need someone willing to have patients and understanding that will help me thats all i can say
ive used firefox on and off 4 ever
i like it over IE like 101% chrome is okay but not y choice
firefox in my 46 year old eyes RULES!
so if someone is willing to help me id love that
im thinking ive deleted some file of very great importance
PLUS i hate the Flash & Jave & Chrome errors that pop up
PLUS
statse.webtrendslive.com : server does not support RFC 5746, see CVE-2009-3555
support.mozilla.com : server does not support RFC 5746, see CVE-2009-3555
code I like this
then there is on my space & other sites java is () Null or void
im not a computer whiz
but im not DUMB either
i cant edit profiles and codes
if i could id be one volunteer on here to help anyone N everyone i could
on Superpoke pets
it no longer allws me to go from inventory popular
to ether stock left
or lower to higher cost
or higher to lower cost
just an example
this is frustrating to me ALL of it
im ready to just throw my hans up n say 4 get the net
please help me someone
anyone
thank you for your time in this matter
and have a wonderful rest of your weekendManaging Profiles
http://support.mozilla.com/en-US/kb/Managing-profiles -
I updated to the iOS6, and it allows you to view and send messages with any phone on iOS6 and linked to your iTunes account. You can unselect phones so they dont go out through the phone, but is there a way to block other phones from adding yours? Example, I don't ind being able to see what my son is sending/receiving on his phone but I don't really want him to be abe to add my phone and see all my messages...
Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck -
Your upgrading software suggested that I had upgrades so I followed your advice and, after a load of download time I was presented with trial versions of your latest software suite. This is not right, it wasn't asked for and it is dominating access to your earlier software. Also my copy of Photoshop Elements is not working at all, it just wanders off into la-la land on even basic operations. What are you going to do to correct this lamentable situation? and when ?
You will gather that I am very cross with you. I am also pretty hacked off with my apparent inability to find a phone number for customer support so I can drip at you in person. Mine is 01833 640045 should you decide to help me.
Regards (ish)
Pat ThompsonGood Morning Barbara,
I do apologise to members of this forum for my display of bad temper, it was generated by a series of problems with my system and this one from Adobe just took the biscuit and I thought I had finally reached Adobe. My fingers are poised over the phone this morning awaiting the start of the working day.
One thing that I cannot explain is that this series of trial programs, not clear in the updater, from Adobe is that it seems to have damaged my copy of Elements 10. I cannot put text onto pictures. I have tried uninstalling and reinstaling Elements 10 to no avail. Anyway we will see what they say.
Regards
Pat -
I downloaded iCloud on my iPhone and wanted to download it on my computer but it says I need Windows 7 or 8! Why I can't find my iTunes on my iPhone?
Try installing iCloud version 2.1.3 for Vista. Here's a link to the Downloads page:
http://support.apple.com/kb/DL1687 -
How do you change your themes ?
how do you change the theme on the droid 2 ? and can you change back to the factory theme if i dont like the theme ?
There are no themes per se on the Droid. The closest you can come is a launcher. I've tried several launchers, and in my humble opinion, Launcher Pro is the best of them all. You can customize it to what you want. There are two versions, the free version which will do almost everything you want or need, and the pay for version which, for one thing, allows you to resize your widgets, which the free version does not let you do. Being cheap, I use the free version and am very happy with it.
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I took 20 something pictures on the iPhone on a particular day. I created an album on the iPhone to put those specific pictures in. After getting them moved to the album, I thought I could remove them from the default location they are placed. That turned out to be very bad. Not only did the pictures get removed from the default location, they were also deleted from the album.
It wasn't immediately that they were moved to the album so I'm hoping the photos were backed up to iCloud before they were deleted. I tried to log into iCloud to view the photos to see if they were in there but I didn't see anything for pictures. I read that I needed iPhoto to see them so I bought that program from the App store and still don't see them.
What do I have to do to view the photos that are in my backup on iCloud?
Thanks!YOu restore your phone from your icloud backup.
http://support.apple.com/kb/HT1766
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