What do you do if your sceen do not work

my iphone3 touch screen will not work. i can not turn it off or anytihing

Take it to Apple Store and get a replacement:
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

Similar Messages

  • What do you do if your videochat is not working?

    What do you do if your videochat only works on people who r not available?

    Hi NattG,
    That was perfectly clear and was one of the things I considered that you meant the first time.
    However it is the oddest thing I have heard about an iChat Status and Capabilities I have heard of in a long time.
    It may be possible to create this effect with AppleScript.
    If you go to the iChat Preferences > Alerts can you change the top item to Buddy Becomes Available ?
    I have ticked the AppleScript Box but then not selected any AppleScript in the picture above.
    Does yours say anything at that point ?
    (I tried changing my iChat 4 version to Auto Decline but it did not effect the Video icons of Buddies.)
    I am wondering if you have an additional Script listed/Available there ?  (i.e Not one of the Apple standard ones)
    My Pic shows the Chax Add-on Preference icon.
    Do you have this add-on ?
    It can have additional options  in that it can be set to Auto Accept from Certain Buddies.
    Now my version for my iChat does not effect the Video Status icon for Available Buddies but I am wondering if you are running Chax for iChat 5 on iChat 6 and seeing some weirdness.
    Does your own Video Icon disappear when you change from Away to Available ?
    I would be hard pressed to think of other ways that this could be achieved, whether Inside or outside of iChat.
    For that reason I am reluctant to suggest deleting any of the iChat .plists at the moment.
    Could you also confirm which iChat version and OS version you are using ?
    8:33 PM      Sunday; September 4, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • HT1689 What do you do if your computer is not upgradeable to snow leopard using Iphone 5

    What do you do if your computer is not upgradeable to snow leopard using Iphone 5,
    just purchased my new iphone 5 64gb- but does me no good if I cant back up pictures or add my music frm my computer even using icloud. How can I do the things I was able to do with the Iphone 4 now that the 5 will not be recognized at all by my Mac without shelling out thousands of dollar to buy an intel runnung computer just because the Apple software department cannot plug in backwards compatibility to new products such as the iP 5! My computer runs perfectly what am I going to do with two computers if I were to buya new one.
    any one having the same stupid issue here or am I the only one frustrated with apple making new products and making people have to purchase, upgrade, pay for icloud storage when their home computers are completely capable of doing that which is the reason they bought them in the first place.

    So just called apple for the second time about this issue.  First time the tech i got on the phone i think was clue less about the problem. She recommended i buy a cd to upgrade my system and that would fix the problem and my os would be functional with iP5 , iTunes etc...
    So i gave her my computer serial and required info so she could look up my system and make sure  it would work.  I was sold a cd convinced it would work after all apple care techs should know what they are doing right!? 
    Got the cd in the mail pop it in and nothing, error window saying need intel processor to install this cd contents ***! Yea thats what  said today  after the second call to apple.  I did get another hint of hope from the tech i got on the phone today tho.  He really seemed to know his stuff.., so now i fond out apple can replace your processor on certain model computers FOR FREE just pay the parts and you are ready togo with snow leopard and " anything apple throws at your computer" . Going to try this also and will post results soon for all you that may have some hope left... 

  • What do you do if your iPod does not have a serial number?

    What do you do if your iPod does not have a serial number?

    Have you tried restoring to factory settings/new iPod via iTunes?
    Are yo the original owner and have never jailbroke the iPod?
    Does the iPod work OK?
    The warranty is also void:
    if any serial number has been removed or defaced from the Apple Product.

  • What will you do if any SQL is not working.in oracle 10g...apps 11.5.10.2

    What will you do if any SQL is not working. in oracle 10g....apps 11.5.10.2

    928714 wrote:
    yes sir.If you help me in answering my questions i wll be very thankful to you sir.
    tnx,I haven't a clue.
    As you have been advised in many of your posts, go study the documentation for whichever specific topic you are interested in.
    For me to answer your questions, I would need to go get that documentation.
    Then I would need to read that documentation.
    Then I would need to write a forum post that interprets what I think I learned from that documentation.
    It is so very much faster if YOU go do that instead of posting to a forum and expecting others to do it. You will remember what you study for a lot longer time if you teach yourself.

  • HT201250 what do you do when your backup does not finish?

    What do you do?

    Is that because you have insufficient space?   Are you using an external HD for your Time Machine?
    For the best guidance on anything to do with Time Machine see ...
    Pondini FAQ
    Or  http://pondini.org/TM/  Troubleshooting.html

  • HT204053 What do you do if your phone will not accept your card info?

    My iPhone will not llow me to change my card informaiton.

    See the not-charging topic of:
    iPod touch: Hardware troubleshooting
    Have you tried another cable?
    Another charging source? Does iTunes see the iPod when you connect to your computer?
    Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic.
    If you have a bad dock connector, Apple will only exchange your iPod for a refurbished one for $99, $149 or $199 depending upon the capacity. You can Google for third-party places that will replace the dock connector.

  • What do you do if your middle button stops working, what do you do if your middle button stops working

    please answer question

    -See:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    - If you have iOS 5 you can use Assistive Touch which adds screen buttons: Settings>General>Accessibility>Assistive Touch
    - Apple will exchange it for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    - A third-party place like the following will fix the switch for less.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • HT201250 What do you do if your mac crashes as while you're backing up using time machine?

    What do you do if your mac crashes as while you're backing up using time machine?

    It could be right, how is the drive connected... interface wise?
    Open Console in Applications>Utilities & see if there are any clues or repeating messages when this is going on.

  • HT201412 what do you do when your phone numbers no longer have the contact persons name just a number. Also names are missing from the address  book where contacts are.

    what do you do when your phone numbers no longer have the contact persons name just a number. Also names are missing from the address  book where contacts are.

    I, too, love everything about my phone. The other day I tried to crash my Z10 by running multiple apps and having videos running in the background. Do you think my Z10 showed any signs of slowing down? Nothing doing! It ran as smooth as silk. I'm very impressed.
    Cheers.
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • What do you do when your contacts with IPHONES or IPADS are not showing up in blue in IMESSAGE on my IPAD. The are showing up in RED and not allowing me to IMESSAGE them at all.

    What do you do when your contacts with IPHONES or IPADS are not showing up in blue in IMESSAGE on my IPAD. The are showing up in RED and not allowing me to IMESSAGE them at all.

    It was suggested I move this question to IPhoto or IMovie which I did. 
    Well moving to a different discussion group did not provide an answer to this question either. But what I finally did was import one batch of photos and videos into IPhoto for a given day at a time. Working with these I could change the date and times in order to get them in the original sequench taken. Then I would create an album with that batch. These would all be on the same day (IMove was closed for this phase). Then I would open IMovie, generate the thumbnails for that album, and select the album I had created. This was necessary because the importing process in IPhoto was using incorrect dates for my video so it was a real struggle finding them in IMove until I developed this approach.
    I believe that this whole process was so screwy because I was importing from an external hard drive not a camera. I had these photos on a PC and did not have the original cameras to use to import directly which I am fairly sure would have made this easier!

  • What do you do went your iTunes redeem card doesn't work ?, What do you do went your iTunes redeem card doesn't work ?

    What do you do went your iTunes redeem card doesn't work ?, What do you do went your iTunes redeem card doesn't work ?

    Welcome to the Apple Community.
    The following article(s) may help you.
    iTunes Card and Gift Certificate FAQ     

  • HT5403 what if you cannot find your ipod and you cannot locate it because it is offline then how do you find it

    what if you cannot find your ipod or locate it because it is offline and how do we find it? please reply.

    You can't.

  • What do you do if your iphone 3gs displays a tether picture to itunes and won't change? After going throught the manual i came up with a error message1002

    What do you do if your iphone 3gs displays a thether picture to itunes? It won't change and after going to the manual and following directions, I find it is an error 1002. What does this mean?

    Error 1002, 1011, 1012, 1014: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue.

  • What do you do if your headphone jack is jammed into your iPod?

    What do you do if your headphone jack is jammed into your iPod?
    Mine broke this moring and the bottom end part is stuck inside the port!
    If you have any suggestions on how to take it out please let me know!

    Hi, I had the same problem today and managed to resolve it without using glue or any intrusive / risky techniques.
    Here's how I did it.
    1) take an ordinary pin / needle. Try and get one with a thin sharp tip but a strong, non bendy shaft.
    2) Place the tip of the needle on the exposed plastic of the broken plug, just to the side of the metal core.
    3) Gently tap the end of the needle into the plastic so that the tip goes in about 1mm. I used a handle of a teaspoon to tap it.
    4) Now the needle is in the plastic you can get some purchase on the offending plug. Just push the needle slightly to the side so the tip is at an angle, flick up and voila ! The plug tip pops out.
    It worked first time for me and caused no damage whatsoever!
    Let me know if it works for you too ?

Maybe you are looking for