What do you do when a apps do not download and still the store charges you for the apps?
I bouth The Old Republic from the Apple store.. they charged me. but the apps didn't download.. What should I do?
Hi ..
Check your Applications folder ??
Try re downloading ... you won't be charged again.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
If you have anti virus software installed, disable that.
Try turning off the Firewall in System Preferences > Security (Security & Privacy for Lioin v10.7)
Similar Messages
-
I purchased quicken through the app store and it will not download. Can I get a refund for the app?
I purchased quicken through the app store and it will not download. Can I get a refund for the app?
Disable anti virus softwrare if installed
Check your settings in System Preferences > Security & Privacy > Firewall > Firewall Options
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper
Then try downloading Quicken > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Just so you are aware, "all sales are final" as noted here > iTUNES STORE - MAC APP STORE: TERMS AND CONDITIONS
But you can at least ask for a refund > Apple - Support - Topic Selection -
I tried to download a Cisco website application. The app did not download and it is stuck on the window where it has the option of open.....it will not open. The problem is that I cannot get the window off the screen and I can't get back to the App Store home page! Help! Thanks
Try this.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
What is the best charging cable for the iPad Air (that is not made by Apple)? I need a long cable (over 6ft or more). I also need the cable to be of high quality and the cord part of the cable to be made of strong material. Apple does not make one this long. Is there a cable out there that is sturdy like this and is safe to use?
yes, but I'm trying to use my iPad to type notes (using pages) and I have the smart case which I use as a stand. I need a cable long enough to fit through the back of my desk and the charging brick for the iPad won't fit behind the desk. I have to put it on the floor and then the apple cables aren't long enough to reach.
-
HT204370 what do you do when A preordered movie wont download and says it has already downloaded?
what do you do when a preordered movie says you cant reorder it when you never got it?
Try manual install, as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
It only comes up a couple times, but what does it mean? Does it mean I've been hacked or something? It also says to change my IP address if it happens again but how the heck do I do that? I don't even know how to contact my network manager to find out what's going on? Is this something I really need to worry about? Please help I need to know what's going on?! Thank you!
It means that your router doesn't assign IP addresses based on a hash of the devices MAC address but instead assigns them in sequential order.
On Monday device A had IP address X and device B had IP address Y because they were turned on in the order A then B.
On Tuesday device B was turned on first and it got IP address X for whatever reason.
When devfice A was turned on it asked for IP address X but was rejected because X was already in use.
That's when the error message was displayed. It's complaining that the IP address it had yesterday isn't available today because it's already in use by another device.
If the router has the ability to do DHCP reservations, configure the router to assign IP addresses based on the device's MAC address.
Or always turn devices on in the same order.
Or get a high end router. -
i have just recieved the error meassage when trying to open up both my AI and PS. I have paid the monthly payments for the membership and i have both softwares installed. what can i do to work on them and why are they giving me this error message?
Sign in, activation, or connection errors | CS5.5 and later
For anything else you have to be more specific. you have not provided any system information nor told us, what the error message actually is.
Mylenium -
Hi there,
Playing War of the Fallen and made 4 seperate in app purchases over a period of 4 days my credit card was charged each time but the purchases have not downloaded. I have reported it to ITUNES with no response!!!! Everytime I try to use the in app link to Zynga Support the website never loads, what should i do?
I want my money back or the items ive paid for....
Thank you.You've used the "Report a problem" link on your emailed receipt? We are all just users like you and can't help, unfortunately. Keep trying to contact them.
-
Whats the average charging time for the ipad air?
just charged a new ipad air for the first time and it took 11 hours, is that normal???
You can increase the speed of the charge if you turn off all Blue Tooth and Wi-fy and leave it in Air plane mode. It really made a huge difference in my charging time, even if I was reading a book on it. If you don't need Blue Tooth leave it off.
-
I purchased a album on my ipad shouldn't it sync to my computer once i log in. I've been charged 2 times for the same purchase.
You can either connect the iPad to your computer's iTunes and do File > Transfer Purchases. Or, depending on which country that you are in, you might be able to re-download it on your computer's iTunes and for future purchases be able to use automatic downloads.
-
Why is the app store charging me for iWork apps like Pages, Numbers, and Keynote?
I purchased my MacBook Pro November 30th, 2013 and they told me that I would be able to get iWork apps for free. I went into the App Store in my laptop and after I confirmed my apple ID I saw that there was a cost on Pages, Keynote, and Numbers when I was told it was supposed to be free. What can I do?
Scan a copy of your receipt, get your serial # and submit it to this web site.
http://www.apple.com/creativity-apps/mac/up-to-date/ -
What's the mA Charging Requirement for 2nd Generation? What is the maximum?
It appears that the minimum charging requirement for the 2nd generation is 500ma and the optimum is 1000ma (1A). Can anyone confirm that for me? I can't find any specifications anywhere.
Also, will using a high power USB charger cause any harm to the Touch's charging circuit? I can pick up a USB charger (which is part of an international power adapter kit) that has a rating of 2.5A.
It would be a great way to charge the Touch assuming that it doesn't cause any damage, and the only reason I'm considering it is that it's 70% off at the Circuit City clearance. (R.I.P. CC)
Thanks.The spec for USB 2.0 high power is a minimum of 500mA.
Also, will using a high power USB charger cause any harm to the Touch's charging circuit?
No.
Electronic devices will only take what current they need.
As an example, the outlets in your house are 15 Amps but none of your electronics draw anywhere near that amount. -
My iTunes/movies and my apps will not download and they appear to be frozen. Any suggestions please to resolve these issues? Thanks
Try and download with iTune (computer) and sync to iPad.
-
Just got the Iphone 4s in June, now everytime I go to download an app, it will not download. When I go to get updates, the apps will not download. I tried, reinstalling, resyncing, turning the phone off and on, what is happening? How do I fix this?
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
When trying to update an app, it partially downloads and then displays the message "unable to download item" Please try again later. This happens on any app I try. I have tried deleting the app and reinstalling with same results. What can I do?
I have the same thing happening on my iPod Touch 5th gen. Been happening for at least a month. I have updated to the most recent version of iOS which hasn't solved the issue. Must be a bug that they didn't get around to resolving yet, a year later. Really annoying to have it pop up when you are in the middle of a game though.
Maybe you are looking for
-
ACR PSD files - larger file size and max compatible
When using ACR > Save As to save a bunch of PSD files from raw files the resulting PSD file sizes are larger. for example: if I output and save from ACR directly to a folder as a PSD, I'm seeing the file size at 63.1 MB If I open the raw file to PS a
-
Converting pdf to excel/word file - will it allow changes made to orginal pdf file?
I just downloaded the new free version of Adobe Reader and it gives you the option of converting a pdf file to an excel or word file. Does this mean if someone has this option on their Adobe program they can convert the pdf file I sent to them to a
-
Directory Browsing and Virtural Directories
Hello, And thank you in advance for any help anyone can give me. Environment Windows 2003 IIS 6.0 JRUN4 When I enter the site http://<subdomain>.web.domain.com/ext/gtr the site works perfectly it starts the index.jsp page and everything functions. Wh
-
Why do I not get notifications for birthdates on my calander?
I have a Samsung S5. I get all my notifications except for birthdays. WHY?
-
The magnify also does not function properly.