What do you do when a movie you buy, will not down load?

what do you do when a movie you buy , will not down load?

I tried again this morning. All I see is a white screen with the words "iTunes Store" in the center of it, in gray. When I click on store at the top, and then "Home", the top of the browser says "Accessing iTunes Store" with a progress meter that goes halfway, stops and then it turns into the black Apple logo. Same thing happens when I try to click on that little house icon.
Do you guys see album covers in there, or what? I downloaded the itunes software yesterday to my desktop AND laptop, and I am experiencing the same problem on BOTH computers. I am running Vista Home Premium, on DSL.
Oh, and thank you for the link to the troubleshooting for this--I am reading it now, trying to figure this out.
I finally figured out that I could access the iTunes store from my iPod (duh!!) last night, but I'd like to be able to do this on my PC too. So it's larger and easier to see.

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