What do you do when it says the required disk cannot be found?

What do you do when iTunes says the required disk cannot be found?

Quit iTunes, restart your iPad, restart your computer and then try again.
If you have another USB to dock connector cable - use that one when you try again. Use another USB port on the computer as well.

Similar Messages

HT201210 why do I get a notice that says "the required disk cannot be found"when I try to update my ipad?

Why do I get a message that says "the required disk cannot be found"when I try to download the latest version for ipad?

Try this previous discussion:
https://discussions.apple.com/message/15951340#15951340

Just connected my iphone and it is coming up with a message box saying the required disk cannot be found

what do you do if a message comes up saing required disk cannot be found

This error is generally from times when the iTunes library or parts of it are located on an external drive and that drive is not connected.
This question was just addressed a couple of days ago and answered. You might want to try and search in the upper right corner of the screen here, or try the "More Like This" section to the right here. I cannot search from where I am right now or I would look for you.

I tunes is not recognizing either of my I pads and an error message pops up that says`the required disk cannot be found for backup" It also says, "apps installed on i pad could not be determined". But i did not install any new apps recently and this just

can you help with this question

Thanks for responding but I had already done all before posting my question andI was all up to date and it still said what it said. I have a feeling it is a disk problem, sometjing in my hard drive and I may need a new computer as this one is almost 5 years old and I have had other issues similar to this where a missing disk need to be located and I have had to refragment the computer twice in the past year. I am open to any other suggestions

Syncing: "the required disk cannot be found".

Trying to sync my daughters Ipod touch 4th gen and it goes thru all the motions and then says "the required disk cannot be found". The Ipod is connected up and charging and has synced before so why not now?? Pls Help!!!!
I can see the ipod on my Computer. I am using itunes 10 and windows vista.

Are you also syncing photos? If yes, try to delete the photo cache, explained in this article: http://support.apple.com/kb/TS1314

I am trying to sync my iphoto events with my iphone, but when i do, it says the required file cannot be found.. how do i solve this problem?

i am trying to sync my iphoto events with my iphone, but when i do, it says the required file cannot be found.. how do i solve this problem?

Try erasing the iPod photo cache.
http://support.apple.com/kb/ts1314

ITunes alert says that the required disk cannot be found when trying to import a CD.

I've purchased three new CD's, when I try to import them into my iTunes using the standard promt of AAC Encoder I get the following error message
Error Occurred while converting the file The required disk cannot be found.
Any advice?

This can occasionally happen, if iTunes cannot find your iTunes library. Do you keep your iTunes library on an external drive? Then check, if this drive is properly mounted. Does it appear on your desktop?
Sometimes simply rebooting will resolve problems with a drive that is not accessible. Also, check the settings for the location of your iTunes Media folder in the iTunes Preferences > Advanced panel:

My iTunes doesn't sync ALL of my music to my iPod, saying "the required disc cannot be found"

When I sync my iPod, only about half of my music syncs and a message comes up saying "the required disc cannot be found"
Please help me!!!
Thankyou so so much

Deleting the iPod Photo Cache folder usually resolves the problem. For its location see:
iTunes: Understanding the iPod Photo Cache folder

When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found anyone have this happen?

When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found anyone have this happen? How do i get past it?

I seem to recall that this may be cause by overloading the USB bus (lack of power to go around). Shut down your computer. Reset the iPod shuffle using this procedure.
http://support.apple.com/kb/HT1655
Disconnect ALL peripheral USB devices, including keyboard and mouse. Power up the computer. If you need your mouse, connect it and launch iTunes. Connect the iPod shuffle to a direct USB port and try the sync again. See if there is any difference.

When synching my IPhone 3Gs I now get a sign "Attempting to copy to Disk failed. The required disk cannot be found." This is after synching a new Iphone 4s.. Help!!

When attempting to synch my IPhone 3Gs I now get a sign "Attempting to copy to Disk failed. The required disk cannot be found."
This is after synching a new Iphone 4s and having received some help from Apple Support who assisted with some setting
changes. Unfortunately this was over a protracted period of time and I cannot recall what was changed. Apparently my 3Gs is out of
its warranty and so they cannot help me unless I pay £25....
Can anyone help??
Johnm2429

Well, attempted again today and now my iTunes locks up whenever I select a song! Also, my Volume Mixer on my Windows 7 will not open. Just terrific. Where's my MacBook???????????????

I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch. I have done this numerous times, but today I got an error message saying the required file cannot be found. At the same time all of my photos on my iPod vanished. Can anyone help me?

I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch. I have done this numerous times, but today I got an error message saying the required file cannot be found. At the same time all of my photos on my iPod vanished. Can anyone help me?

Try deleting the photo cache from your computer and then re-try the photo sync - the location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314

I just received the error message "Attempting to copy to the disk failed. The required disk cannot be found". When I try to sync my iPhone or iPad to iTunes. Anybody have any ideas? The sync worked yesterday.

I just received the error message "Attempting to copy to the disk failed. The required disk cannot be found". When I try to sync my iPhone or iPad to iTunes. Anybody have any ideas? The sync worked yesterday.

I'm having the same problem. I just bought an album from my iPhone and when I select "Transfer purchases", I get the same message.

"The iPhone cannot be synced. The required disk cannot be found."

I have been having this problems since I got my iphone last year. Early on the phone would sync after 2-3 tries but as of the last 2-3 months I have been only able to sync it 2-3 times even after trying all the solutions presented by the troubleshooting and reading forum posts that seem to have a similar or near similar problem.
The first message I get after having the phone sync is
"The iPhone cannot be synced. The required disk cannot be found."
After itunes attempts to sync again I get a different message that says
"The iPhone cannot be synced. An error occurred while writing to the device."
Ive ran the diagnostic and this is what I got:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
EVGA__ 132-YW-E179-FTW
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
iTunes Serial Number 5DD5EE0A2E39800E
Current user is an administrator.
The current local date and time is 2010-04-21 16:55:29.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce GTX 260
** External Plug-ins Information **
No external plug-ins installed.
The drive E: Memorex 52MAX 325216AJv2 Rev RW$5 is a USB 2 device.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {5EC41707-0E19-4943-9EBF-169BD17E249E}
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP Address: 192.168.15.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.15.1
DHCP Enabled: Yes
DHCP Server: 192.168.15.1
Lease Obtained: Wed Apr 21 16:35:40 2010
Lease Expires: Wed Apr 21 17:35:40 2010
DNS Servers: 192.168.15.1
192.168.15.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-04-21 16:15:50.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
D: SONY DVD RW DRU-V200A, Rev 1.60
Drive is empty.
D: SONY DVD RW DRU-V200A, Rev 1.60
Drive is empty.
E: Memorex 52MAX 325216AJv2, Rev RW$5
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.
** iPod/iPhone Connectivity Tests **
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: YM9023TZ5BF
iPhone 3GS running firmware version 3.1.3
Serial Number: 879230PW3NP
** iPhone/iPod Touch Sync Tests **
Sync tests completed successfully.
If anyone has a possible solution please let me know as its getting very frustrating not being able to update my phone.
Message was edited by: powerweb11

I had the same problem and fixed it.
"The iPhone cannot be synced. An error occurred while writing to the device."
I think it is caused by downloading too many apps, or large apps, and then when syncing over USB it doesn't recognise the iPhone and you get "The iPhone cannot be synced. An error occurred while writing to the device."
To fix this:
1. Ensure iTunes is closed & iPhone is disconnected but keep USB cable connected to iPhone
2. hold down CTRL + SHIFT on your keyboard
3. connect USB cable to PC and wait. If iTunes doesn't start for a minute then start it (keeping hold of CTRL + SHIFT)
4. if it wont let you start iTunes or all your icons are selected then release CTRL + SHIFT
5. when iTunes starts it may ask you about safe mode or something similar, say yes
6. Your iPhone should list as a device as normal, click sync.
It will then start the sync as normal and you may find it will transfer only one or two apps and you may get the dreaded error message again as I did. However, persist with the above steps and eventually it sync'd all my apps with no error message. Because I have only just done this I haven't downloaded any more apps so it might be a frequent thing but better than the error message.

TS3474 the required disk cannot be found,can not sync

i bought music and when i go to sync to my device it says "The ipod cannot be synced the required disk cannot be found".

What have you tried in terms of troubleshooting so far? Has the iPod ever been able to successfully sync with this PC and iTunes before or is this the first time you are connecting it?
I would first make sure you are plugging the iPod into a high powered USB 2.0 port directly on your PC and NOT through a HUB. If possible, use a different USB sync cable to rule out a damaged/faulty cable as well.
Is the Enable Disk Use option ticked from under the iPod's Summary tab in iTunes?
B-rock

The required disk cannot be found

I changed the settings on my iPod nano so that it would sync songs from a new playlist I created. However, once I did that and hit "Sync", it kept telling me that the iPod cannot be synced because the required disk cannot be found. I tried ejecting and plugging in my iPod again, however, every time I plug it back in the settings go back to the original, and I have to change them to sync to the new playlist again. But every time I do this, I keep getting the same error message (The required disk cannot be found). So I deleted the old playlist entirely and as a result, all the songs on my iPod disappeared and it now keeps giving me a message that the playlists to sync to no longer exist. And if I try to change the settings so it would sync to the new playlist, I once again keep getting the message that the required disk cannot be found. Can anyone help?

Use this tip at your own risk. If it works on my PC, it can work on yours.
For the ones having that iTunes problem, which iTunes recognizes the iPod but doesn't sync and shows the message "iPod cannot be synced. Required disk cannot be found" or ""The iPod could not be restored. An unknown error occurred (1418)", here's my advice:
1 - Read the Apple Troubleshooting article available at http://docs.info.apple.com/article.html?artnum=304996. Try every solutions, even the one saying "Try deleting or removing any third-party Windows OS skins, Windows themes, or desktop mods that are installed(...)". Yes, you should uninstall VistaMizer. He's the one who messed up your computer.
2 - Still not working? Try reinstalling your iTunes, but backup your library first.
3 - And finally, the solution which really worked well. Disconnect your iPod, close iTunes. Remove the iPod from the dock, open "My Computer" and leave the window on a visible spot. Place the iPod on the dock. Check if any new removable drives appear. If it does, keep reading. If not, then I'm afraid I can't help you. Now that we can see the iPod drive, open iTunes. [POINT OF RESTART] Put the new songs you want, as much as you want, or delete the old ones, do something that trigger the automatic syncing by iTunes. The software will try to sync, and it probably will show the same problem as before. Don't panic, everything is fine, don't use CTRLALTDEL, please. Just close the window displaying the odd message when it appears. Leave iTunes open, displaying your iPod content. Go back to the "My Computer" window. Leave it on a visible spot. Now let's start the magic, go to "Start" -> "Control Panel" -> "Add New Hardware". Click on "Next". You will see your iPod drive reappearing on the "My Computer" window. Just return to the iTunes window, click on "File", "Sync iPod" and it's done. After syncing, the iPod drive will disappear from the "My Computer" window. To sync again, repeat the operation from the point of restart. To eject your iPod, do it as you would do on a normal operation.
That is just a trick, but it works perfectly while Apple doesn't release a bug fix. Forcing the detection of the iPod drive was the only solution that I found after hours trying to make my brand new iPod Shuffle work. Sorry for any misunderstandings caused by bad english.
Solution by Renato Caggiano Concilio
*Keep the credits, please!*

What do you do when it says the required disk cannot be found?

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