What do you do when the computer won't recognize the ipod attached by the USB cord?

when I attach the USB cord to the computer it says that the device is not recognized.  How do you fix that?

Can you try a different USB port?
Does iTunes recognize the iPod when connected under Devices?

Similar Messages

  • HT201210 what do you do when the 'cord' and the 'itunes' symbol come up on your screen?

    what do you do when the 'cord' and the 'itunes' symbol come up on your screen?

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • What do you do when the system crashes ?

    hi experts,
    i want answers for the following questions..
    1.What do you do when the system crashes in the middle of a BDC batch
    session?
    2.What do you do with errors in BDC batch sessions? and how to proceed further..
    with regards ,
    James...
    valuable answers will be rewarded...

    HI,
    There are two ways to tackle this issue.
    <b>Method..1</b>
    Thru se16 check the table(s) being updated, preferably the last table as per your code. If you have say 1600 records in the flat file check for the upload of the 1600 th record.. If not ok, check for the upload of the 800 th record(N-N/2), if OK go & check
    N+(N/2) th record  if not ok goto N-(N/2) th record where N is the curent record number in the flat file . In about 4 or five checks you will converge on the last uploaded record.
    Now from the flat file, remove the lines till the upload is ok & then re-run BDC.
    Even here a record may be uploaded partially which has to be manually edited thru se16.
    <b>Method..2</b>
    Have a zee table for uploads. Just after uploading a record into the sap table, fill this zeetable with few fields of each the records. In an abort situation this table will tell the story of the update status. Take care to empty this table occasionally.
    Regards
    Gaurav

  • What do i do when the usb and the itunes logo show up?

    What do i do when the usb and the itunes logo show up?

    Connect the iPod to your computer and restore via iTUnes
    iTunes: Backing up, updating, and restoring iOS software

  • HT1351 My computer won't recognize my iPOD Touch even though it dose recognize my Clasic and New Nano. Any suggestions?

    My computer won't recognize my iPOD Touch even though it does recognize my Clasic and Nano. Any suggestions?

    Well, now I feel like an idiot. I was using TWO CORDS. Ya, don't make my mistake. The one I had a problem with was made by a company that was not apple, and it was for CHARGING. I bought it with charger, and that's all it can do. It doesn't send data like the real cable. So, check your usb cables. :S

  • My computer won't recognize my ipod anymore. after all the trouble shooting i don't have an apple mobile device driver how do i get one?

    Please help me! my computer no longer recognizes my ipod. After troubleshooting for 2 days i think I  need an apple mobile device driver. How can I get one?

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • Itunes/computer won't recognize my ipod - my solution

    I offer this only because I had a problem, it got solved and it might help others ...
    And the answer was obvious, but only after I solved it ...
    My computer wouldn't recognize my ipod. Connected it, nothing happened usually. iTunes wouldn't open. Sometimes it would recognize it for a second. It would toggle between recognition and nothing.
    The answer, was simple.
    My computer was old. I only had 256 ram.
    iTunes is a memory hog.
    When I realized this, I had better results when I closed out every other program and eliminated some processes.
    But it still didn't work the way it should.
    A new computer and a gig of ram ... all good.
    Just wanted to share ...

    See if any of these articles help.
    Windows XP cannot detect an iPod.
    USB drivers are not installed properly or are out of date.
    iTunes 7 doesn't recognize the iPod.

  • When your PC won't recognize your Ipod -- solution!

    How to Fix an Ipod that's not being recognized by Windows
    When the "5 R's" don't do it, try this:
    (Optional step beforehand: Try to reformat the Ipod -- this is sometimes possible if you connect it to a different computer. Format it as "FAT32" and NOT "quick format.")
    Now, the main trick: Connect your Ipod to your main computer. Open the Device Manager, and, under USB devices, right-click "USB Mass Storage Device." Uninstall it. Once it's gone, disconnect the Ipod, wait a beat, and then reconnect it. Windows will recognize "new hardware," and re-install the correct drivers for your Ipod.
    Open iTunes. You'll be prompted to name your "new" Ipod, and off you go.

    I am having the same problem and this solution did not work. I had a broken Nano that I got replaced with a new one. I plugged the new one in the computer and the ipod is recognised but it says it can't install the hardware as the data is invalid.
    I went to see if I could uninstall the USB Mass Storage but it's not there. I've updated to the latest itunes and quicktime from the website and am not sure what else to do. Does anyone have any other suggestions please?

  • Mac Computer won't recognize 3G iPod anymore!

    So I have two different iPods, both 3rd generation (10GB and 20GB) which my computers won't recognize. When I go to system profiler, it shoes that an iPod is connected via firewire but that's it. Nothing shows up on my desktop or iTunes application. The iPod will say "do not disconnect" and it looks as if it's charging but that's about it.
    FYI: The three different computers I've tried it on 1.) iMac G4 / 1.25 Ghz / 10.5.6 OS X / iTunes 8.0.2, 2.) iMac G4 / 1 Ghz / 10.5.6 OS X / iTunes 8.0.2, and 3.) MacBook Pro / 2.16 Ghz / 10.5.6 OS X / iTunes 8.0.2. NOTHING SEEMS TO WORK
    I haven't used these iPods in a long time but they both are responsive to being charged (one of the iPods only seems to charge when in 'disk mode', though). All I'm trying to do basically is restore both of them to their original factory settings and than I hope to start using them again.
    If anyone has any suggestions or has dealt with similar problems I'd appreciate any help you can offer me. I currently connect them to my computers through a firewire/dock cable as my usb/dock cable which came with the iPod doesn't seem to work. Sigh.
    Thanks

    Since you opened it, try disconnecting the battery and the hard drive connector. It connects at two points, one at the hard drive and one at the logic board. Visually inspect the connection points for any corrosion. Then firmly reconnect at those two points and reconnect the battery. Be care with the delicate ribbon cable and connector that connects the two halves of the case. Without closing the case completely, see if it works any better.
    NOTE: When you are about to close the case, be sure to align the HOLD switch on the case with the mechanism on the logic board. You'll see what I mean. It is easy to forget and then you have to open the iPod again to get the HOLD switch to work.
    It is very possible that the hard drive is faulty. It's the most common failure for any iPod with a hard drive inside.
    Both the 10GB and 20GB 3G iPods are the thinner type, with the single-platter hard drive. Those drives go up to 30GB (used in the 4G iPod photo). However, the earlier 30GB drive was the thicker two-platter type, so that type will not fit inside your thin iPod (they were used in the thick body 3G iPod). I've never tried a 30GB thin drive in a 3G iPod, but I see no reason why it would not work.
    The larger capacity drives used in later iPods (starting with the 5G "video" iPod) use a different type of connector, so they will not work in any 4G and earlier iPod.
    Since you seem to have one of the two working, and those hard drives are a bit expensive (and probably sold as used on eBay), I would put the new battery in the one that works and use the other one for spare parts. The 3G parts, such as the logic board and screen, are interchangeable. The cost of buying a replacement hard drive will get to a good way toward a new iPod that does a lot more stuff.

  • My computer won't recognize my iPod Touch

    Yesterday I tried to put one song on my iPod, but my computer and iTunes wouldn't recognize the iPod. I tried to get it to work but eventually gave up because I had to leave. When I got back home, I tried again and eventually had to put the iPod into recovery mode. After doing that the iPod was recognized, but I couldn't restore it because everytime I'd get to the Apple logo and the progress bar being on my screen, the progress bar would never move and I'd get an "This iPod could not be recognized (1611)" error.
    Today I took the iPod and USB cable over to a friend's, hooked it up and it worked fine. The computer and iTunes recognized it and I was able to restore it and add songs. But when I got home, I tried plugging the iPod in and it wasn't being recognized again. I don't know what the deal is here?
    The issue can't be the iPod or USB cable, because those worked just fine when I used them on my friend's computer. I don't think it can be the USB ports on my computer either because I plugged my keyboard into both and it was fine, and I also plugged a USB flash drive into both and it was recognized.
    Anyone know how I can fix this or am I going to have to take it to the Apple Store?

    Did you also check your security software settings?
    Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
    copied from Update and restore error messages on iPhone and iPod touch

  • New Computer Won't Recognize my IPOD

    I have an IPOD mini and just got a new computer. When I plug it in, the computer says "usb device not recognized". When I look it up it says that there is no driver for the device. It still works fine on my old machine (a slower usb 1.1).

    You may want to try these steps, Jacob, after you've installed and run the iPod Updater and your computer still won't recognize the iPod:
    First, make hidden folders visible. Open My Computer and choose Tools/Folder Options/View tab. Click on 'Show hidden files and folders' and click OK.
    In the Add New Hardware Wizard, have it search in C:\windows\inf for usbstor.inf. This file is required for windows to properly configure the driver. If Windows finds the driver there, you're done.
    If Windows does not find the proper driver there, copy usbstor.sys from C:\windows\servicepack\i386 to C:\windows\system32\drivers.
    If you can't find the usbstor.inf file on your system, you can get it here: usbstor.inf
    After copying the usbstor.inf driver file to C:\Windows\inf, right-click on My Computer and choose ‘Manage.'
    Click on the button labeled 'Device Manager.'
    Click to open the list under 'Universal Serial Bus Controllers.'
    Right click on any mass storage devices with the exclamation icon next to them and select 'Update Driver.'
    Check the option 'Install from a list or a specific location' and then click to continue.
    Check next to 'Include this location in the search' and enter 'C:\windows\inf'.
    Click on 'Next' and follow the steps to complete the driver installation wizard.

  • Possible Fix For When Windows XP Won't Recognize Your iPod

    The fix detailed in this article worked for me when I couldn't get iTunes 7 to recognize my iPod in Windows XP. Sometimes when I force quit the iPodService.exe service, it worked the first time, but when I reconnected the iPod, it didn't appear in iTunes.
    Here's the article:
    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
    Please reply to this thread if this article helps you get your iPod consistently recognized in iTunes.
    If you discover anything new, be sure to share that too!

    My issue was even more difficult;
    I got a new 20 gb ipod photo, hooked it up to my computer, and ran updates. Afterward, it told me to unplug and reconnect my ipod. I did so, but it still just gave me the reeconnect logo on my ipod and did nothing else.
    I tried changing the cable, nothing happened. I switched to my work laptop (windows XP pro, also), nothing happened. I tried my roommate's macbook, still nothing. I tried rebooting the ipod. It would still only show the reconnect icon.
    No computer would recognize it and the ipod was also unrepsonsive, so I had no way to reset my ipod or anything.
    I had realized that it never showed that it was actually hooked up to a power supply when it was plugged into anything, and I think this is because it was plugging into USB ports and not being recognized by me computer.
    So, I took it out to my car, and plugged it into my cigarette lighter adapter.
    Bingo, that did the trick, now it works with everything again.
    Self-Built   Windows XP Pro   20 GB Ipod Photo

  • Comput won't recognize my iPod

    After running the iPod updater because I updated my iTunes to version 6 now the the apple symbols apears, then a graphic to plug in the usb connector (even when its plug in), and then turn off the ipod. And now tried to plug into the computer to run updater again, but it won't even recognize that it has been plugged into the computer.
    I'm pretty much at the end of things I can think to do.
    This is on a 20gig ipod

    I recommend giving Apple feedback on this. Here are 2 official sites:
    http://www.apple.com/feedback/ipod.html
    http://www.apple.com/feedback/itunes.html

  • My Apple computer won't recognize my ipod

    Does anyone know how to solve this problem? Get a message that says I need to plug my ipod to a power source. Tried iSync and it doesn't work.

    - Is that what the message says? Or is the USB plug and iTunes logo? That meand connect to a computer with iTunes, not a power source.
    - Try here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    - Also try placing the iPod in Recovery mode and then restoring via iTunes.

  • My Computer won't recognize my ipod mini - HELP!

    I've had my mini for 8 months now, happily working.
    Now when I plug it in the USB port, my computer (an hp laptop) doesn't recognize it - no "ping" sound - it doesn't appear in "My Computer" - it doesn't appear in itunes - it doesn't charge - it doesn't synch.
    The mini plays music ok and itunes is working ok -
    Please give me advice

    Christopher,
    First of all, try resetting the iPod whilst it is connected. Very often this will get it recognised by the computer.
    There are also some troubleshooting steps listed here.
    Your Windows PC doesn't recognize iPod

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