What do you do when your rescue email is no longer accessible?

How do I reset my password and my security questions - if the apple system insists on sending all messages to a rescue email address that is no longer accessible and won't let me change the rescue address?

If you don't have access to your current rescue email address (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from update your rescue email address for potential future use

Similar Messages

  • HT5312 what if you cant access your rescue email?

    what if you cant access your rescue email?

    You won't be able to change it until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use.

  • HT5312 how do you reset your security questions when the rescue email address no longer exists?

    how do you reset your security questions when the rescue email address no longer exists?

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
    (90823)

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  • HT5312 ?how to reset your security question? if you've forgotten your rescue email address password

    t 222222222

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