What do you do with Unanswered questions on here

So far i have three posts on here, some older than a month, and so far all three are unanswered, so what the heck do you do with that when this is the only support option you are bascially left with?
Really bites when Itunes store is selling wrong item listed and won't reply or give a refund! This just isn't right!

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1) Does this unlock for the BIOS change the BIOS setup screen or is there a separate program in or outside of the OS that makes the changes ?
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1) Does this unlock for the BIOS change the BIOS setup screen
yes
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2) Does the unlock for the BIOS add options to the BIOS setup screen or does it unhide options that are already there, but are inaccessible to the public ?
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or does it unhide options that are already there, but are inaccessible to the public ?
yes that's right

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