What do you think of Live Chat Agent Emil's Conduct?

I have attached a transcript of a chat that I had a couple days ago with a Verizon Agent. The chat was to help me resolve a password issue. The e-mail account that I was asking about was a sub-account that was set up years ago for my daughter. That's why a female name showed up on the chat even though I'm Elizabeth's father.
The chat did resolve my issue. However, I felt that a number of statements from the Agent were unusual at best and inappropriate at worst. Some people probably will find nothing wrong with the Agent's behavior, but I do. I'd appreciate feedback from the community. What do you think about Emil's conduct?
I have changed names, including that of the Agent, but for any Verizon representative who is monitoring this post, the chat ID number is accurate.
{edited for privacy}

T.O.S. violation! Paying customers are not
allowed to call-out moderators/chat or customer service by name
on the board.
You can not display anything that is disruptive or anything that will
incite a riot. This is a peer-to-peer board, where we all hold hands
and cry together for being deceived by a company who used to extend
decent service.
Yes, I used chat to reactivate my account that was erroneously deactivated.
Problem resolved (not as quicly as stated by chat) within a few hours.

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Glad you got it activated.

Best text chat option between PC/Mac - What do YOU think?

Hi,
What do YOU think is the best text chat option between PC's and Mac's. I am setting this up between a mac and PC and would really like to hear what people think is the best and easiest option.
Many thanks...

Adium is a really nice client that works with all IM networks.
As far as text only IM goes, they are all the same really... and most official clients suck. Go with Adium so you could use any services.
Also the default iChat works with AIM on PC's.

What do you think of dev2dev newsgroups?

Are they of any use?
Do you get descent answers to your questions?
What do you think of reward points?
Have you got any suggestions for making them more popular?
Feel free to reply on this new group or put a comment on my blog if you want.


http://dev2dev.bea.com/blog/hoos/archive/2006/09/dev2dev_newsgro.html
Hussein Badakhchani


Warning: blatant cross-post. I posted most of this as a comment on your blog entry. Added more up top... none of this is really specific to BEA per se - more of my rambling on collaborative forums.
I use the newsgroups. They're my single best way of getting information and have been an absolute life-saver when using ALUI (nee Plumtree). Really. Docs are starters, but the ability to ask things online and collaborate with people / share ideas is an "insanely great" thing people should leverage and foster. When I need help I start with the groups.
Keyword: foster. It takes commitment from everyone, but most especially BEA (in this context). A well-tended developer community is not something that grows in the right direction without appropriate channeling and care. The rewards, however, can be priceless in terms of customer satisfaction, loyalty, and, ultimately, returning $.
Reward points - not a huge proponent, myself, but I do share the vision. Good ideas tend to come from open, caring thinkers who listen and respond. I share a lot of the dreams/hopes I think BEA does on this front with valuation of posts, and, by virtue of that, posters in the context of a question/answer/information asset. If reward points move toward that, cool.
Popularity - quality responses that help. Otherwise, a forum populated by nothing but questions will be dead - you'll realize there's no point in visiting.
Cross-posted bit
===========
I'm going to admit that I tend to live mainly in the ALUI forums, but the point you make about repeated questions is something that nags at me as well. Like you I see the same questions asked - over and over - I'd love to see these captured and exposed through updated online docs (assuming people are reading those...ahem - you are reading those, right? :).
The questions that are asked are often very good / legit and should (IMO) be captured and then either thrown into "scenarios" or FAQ-type areas in the docs at a minimum.
How do I do X? In what situations do I do Y? I blew up Z and now it's my job if I don't fix it - what do I do?
I can't believe I'm going to say this as I'm not entirely onboard with "2.0," but possibly user-group Wikis so we can publish "how-to's" related to the IDK, etc.? Community involvement in online document updates may seem a bit...well...overly hopeful... but I do think that if I had the opportunity to document things I'd probably do it there so we could all benefit as opposed to me putting into in text file and then emailing it to myself so there's absolutely no way I can find it later :) Yeah - I'm being self-serving along the way again ;)

What do you think open source software is missing?

What do you think open source software is missing? Can be any general gripe, missing tools, missing support, etc.
I'm waiting for a skype replacement with a windows and linux client. I only use the video and voice functionality.

@ ngoonee
[I don't consider it OT, so I write it here - hope that OP doesn't mind]
Wrt Paul Davis, he seems to get $4-5k/month now so things are looking up a bit for him. Who's to blame if the community isn't able to come up with enough support for it's prime members? Also, there are parts of the world where you can live rather comfortably on $4k/month. You just have to beware of the dragons ;-)
Open Source is a lot like socialism: work as hard as you can, get as much as you need. In theory, it could work: some would eat 2x the avg but work 5x the avg while others would be the other way round. In practise ... People are lazy, people are evil.
Why should they pay for sth if they don't have to? Why should they be interested in GNU / Linux? Because it's free? Hey, I've got tons of "free" apps, piracy ahoy! (Or should I say "arrrrr")
Maybe that's the reason many 'big names' went to work for Microsoft: their dignity didn't allow them to beg for support.

Did you know that Verizonwireless is saving your checking account information when you pay your bill by check and then making it part of your "MyVerizon"? This means of course if they get hacked that information could be compromised. What do you think of

Did you know that Verizonwireless is saving your checking account information when you pay your bill by check and then making it part of your "MyVerizon" without you adding it? This means of course if they get hacked that information could be compromised. What do you think of this?

Credit card and debit card and checking and savings information is encrypted so it is possible to be hacked, but the odds are greater to get hit by the Love Boat then to have a wide scale hack.
Oh yes they do happen, Bank of America, Chase, Citibank, Target and quite a few others. But in all the years I have paid my invoice with saved card information I never been hacked.
You use good passwords and the risk is minimal.
Good Luck

What do you think of my Bash Script? What about the error checking?

Well what do you think of this Bash script
It works
I gave it some problems (i.e. unpluged the ethernet, messed up the URL's, uninstaled some programs...) to see if would report errors and stop or just keep going... But it did
I just kind of thought up a way to do some error checking with the commands that I know.....
What is a better way to do error checking?
What do you think I should add/Do to this script?
#!/bin/bash
# Shell script to make a USB Tumb Drive for Flashing BIOS on a Lenovo Ideapad Y510.
# This script needs to be owned and run as ROOT with the "sudo command"
# i.e. sudo usbbiosflasher
# If you have anyideas send me a PM on ubuntufourms.org my user name is HunterThomson
# Name/Rename this script usbbiosflasher and save it to the ~/home directory.
# Then run the command- chown root:root usbbiosflasher
# Then run the command- chmod 755 usbbiosflasher
# Then copy the script to the directory /usr/bin.
# Run this comand to do that- sudo cp ~/usbbiosflasher /usr/bin
# You also must have the program "mbr" installed
# You can install the mbr program by running this comand in the shell on Ubuntu
# sudo apt-get install mbr
# In Arch Linux you have to get it from Aur
# First you will need to know a few things...
# You will also need to know the Mount Point i.e. /media/disk and the /dev path i.e. /dev/sdb1.
# You can find these by using the df -T comand.
# Run df -T in the shell. Then plug in the USB Thumb Drive and run the df -T comand agin.
# The new listing is the USB Thumb Dirve.
# Also check to make sure the File System tipe is vFAT or FAT16 or FAT32.
# If it is not use gparted to format it to FAT32.
# I am farly certen that all USB Thumb drives come formated with FAT file system out of the BOX.
# You may want to fromat it anyway just to make sure.
echo "Interactive Shell Script to Make a USB Thumb Drive \for Flashing BIOS On a Lenovo Ideapad Y510"
echo ""
echo "You will need to have the program mbr installed"
echo "If you are on Ubuntu Linux you can retreve it form the repositories"
echo "If you are on Arch Linux you will need to get it from the Aur repository"
echo "Open anuther shell and \do that now..."
echo ""
verify="n"
while [ "$verify" != y ]
do
printf "Do you have mbr installed... yes or no?"
read AN1
echo ""
printf "You answered... $AN1 I have installed mbr. Is this correct... y or n?"
read verify
done
echo ""
if [ "$AN1" == "no" ]
then
echo "Install mbr now. Then run this script agin"
exit
else
echo "contunuing script"
fi
echo ""
# The next comand will make a directory to put needed files into. Note this file and everything init will be owned by root.
mkdir ~/usbbiosfiles && check1="yes"
if [ "$check1" = "yes" ]
then
echo "Made directory usbbiosfiles... OK"
else
echo "Could not \make directory usbbiosfiles"
echo "look above \for \info"
echo "Fix the problem and run this scrip agin"
exit
fi
# The next two comands will get the FreeDOS file and the .ROM file.
cd ~/usbbiosfiles && checka="yes"
if [ "$checka" = "yes" ]
then
echo "Changing to the usbbiosfiles directory... OK"
else
echo "Could not Change to the usbbiosfiles directory"
echo "look above \for \info"
echo "Fix the problem and run this scrip agin"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
rm -r ~/usbbiosfiles
exit
fi
wget "http://www.fdos.org/bootdisks/autogen/FDOEM.144.gz" && check2="yes"
if [ "$check2" = "yes" ]
then
echo "Download of FreeDOS... OK"
else
echo "Could not Download FreeDOS"
echo "look above \for \info"
echo "Fix the problem and run this scrip agin"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
rm -r ~/usbbiosfiles
exit
fi
wget "http://ubuntuforums.org/attachment.php?attachmentid=78460&d=1216648756" && check3="yes"
if [ "$check3" = "yes" ]
then
echo "Download of the BIOS.ROM \file... OK"
else
echo "Could not Downlad the BIOS.ROM \file"
echo "look above \for \info"
echo "Fix the problem and run this scrip agin"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
rm -r ~/usbbiosfiles
exit
fi
# The next comand will name the .ROM file to the right name.
mv ~/usbbiosfiles/attachment.php?attachmentid=78460\&d=1216648756 ~/usbbiosfiles/06CN29WW.bios.update.tar.bz2 && check4="yes"
if [ "$check4" = "yes" ]
then
echo "Renameing of the BIOS.ROM \file... OK"
else
echo "Could not rename the BIOS.ROM \file"
echo "look above \for \info"
echo "Fix the problem and run this scrip agin"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
rm -r ~/usbbiosfiles
exit
fi
echo ""
# The next two comands set the variables. DEVX for the path i.e. /dev/xxx and MOUNTX for the mount point i.e. /media/xxx
verify="n"
while [ "$verify" != y ]
do
echo "You will need to know the Mount Point and the dev Path. You will also need to \make sure the File System \type is vFAT, FAT16 or FAT32."
echo ""
echo "With the USB Thumb Drive unpluged, Open another shell and run the comand df -T Then plug \in the USB Thumb Drive and run the comand df -T one \more time. The new device listed is the USB Thumb Drive. Note the Mount Point and The dev Path and the File system Type i.e. vFAT... If the File System \type is not vFAT, FAT16 or FAT32 you will need to fromat it with gparted. You may want to format the USB Thumb Drive anyway just to \make sure. In any \case delete all files and directorys on the USB drive before you go any ferther with this program."
echo ""
printf "Enter the dev path the USB Thumb Drive is at?"
read DEVX
echo ""
echo "Are you sure $DEVX is the dev path of the USB Thumb Drive... y or n?"
read verify
done
echo ""
verify="n"
while [ "$verify" != y ]
do
printf "What is the Mount Point of the USB Thumb Drive?"
read MOUNTX
echo ""
echo "Are you sure $MOUNTX is the Mount Point of the USB Drive... y or n?"
read verify
done
echo ""
install-mbr --enable A1 --partition 1 --force --timeout 0 $DEVX && check5="yes"
if [ "$check5" = "yes" ]
then
echo "Installing MBR on USB Thumb Dirve... OK"
else
echo "Could not install MBR on USB Thumb Drive"
echo "look above \for \info"
echo "Fix the problem and run this scrip agin"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
rm -r ~/usbbiosfiles
exit
fi
tar xjf ~/usbbiosfiles/*.tar.bz2 && check7="yes"
if [ "$check7" = "yes" ]
then
echo "Unpacking BIOS.ROM file... OK"
else
echo "Could not unpack BIOS.ROM file"
echo "look above \for \info"
echo ""
echo "Reformat the USB Stick to FAT32 with gparted"
echo "Fix the problem and run this scrip agin"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
rm -r ~/usbbiosfiles
exit
fi
gunzip ~/usbbiosfiles/FDOEM.144.gz && check8="yes"
if [ "$check8" = "yes" ]
then
echo "Unpacking FreeDOS files... OK"
else
echo "Could not unpack FreeDOS files"
echo "look above \for \info"
echo ""
echo "Reformat the USB Stick to FAT32 with gparted"
echo "Fix the problem and run this scrip agin"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
rm -r ~/usbbiosfiles
exit
fi
mkdir ~/usbbiosfiles/fdoem144 && check9="yes"
if [ "$check9" = "yes" ]
then
echo "Made directory fdoem144 in direcoty usbbiosfiles... OK"
echo ""
echo "Going to \sleep \for 5secs"
else
echo "Could not make directory fdoem144 in usbbiosfiles directory"
echo "look above \for \info"
echo ""
echo "Reformat the USB Stick to FAT32 with gparted"
echo "Fix the problem and run this scrip agin"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
rm -r ~/usbbiosfiles
exit
fi
modprobe loop && sleep 5 && check0="yes"
if [ "$check0" = "yes" ]
then
echo "Modprobeing loop... OK"
else
echo "Could not \modprobe loop"
echo "look above \for \info"
echo ""
echo "Reformat the USB Stick to FAT32 with gparted"
echo "Fix the problem and run this scrip agin"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
rm -r ~/usbbiosfiles
exit
fi
mount -o loop ~/usbbiosfiles/FDOEM.144 ~/usbbiosfiles/fdoem144 && check10="yes"
if [ "$check10" = "yes" ]
then
echo "Mounting FreeDOS on the fdoem144 directory... OK"
else
echo "Could not \mount FreeDOS on the fdoem144 directory"
echo "look above \for \info"
echo ""
echo "Reformat the USB Stick to FAT32 with gparted"
echo "Fix the problem and run this scrip agin"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
rm -r ~/usbbiosfiles
exit
fi
cp ~/usbbiosfiles/fdoem144/* $MOUNTX && check11="yes"
if [ "$check11" = "yes" ]
then
echo "Copying FreeDOS files to $MOUNTX... OK"
else
echo "Could not copy FreeDOS files to $MOUNTX"
echo "look above \for \info"
echo ""
echo "Reformat the USB Stick to FAT32 with gparted"
echo "Fix the problem and run this scrip agin"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
rm -r ~/usbbiosfiles
exit
fi
cp ~/usbbiosfiles/*.ROM $MOUNTX && check12="yes"
if [ "$check12" = "yes" ]
then
echo "Copying BIOS.ROM files to $MOUNTX... OK"
else
echo "Could not copy BIOS.ROM files to $MOUNTX"
echo "look above \for \info"
echo ""
echo "Reformat the USB Stick to FAT32 with gparted"
echo "Fix the problem and run this scrip agin"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
rm -r ~/usbbiosfiles
exit
fi
sync && check13="yes"
if [ "$check13" = "yes" ]
then
echo "Runing the syncing command... OK"
else
echo "Could not run the syncing command"
echo "look above \for \info"
echo ""
echo "Reformat the USB Stick to FAT32 with gparted"
echo "Fix the problem and run this scrip agin"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
rm -r ~/usbbiosfiles
exit
fi
umount ~/usbbiosfiles/fdoem144 && check14="yes"
if [ "$check14" = "yes" ]
then
echo "Unmounting of FreeDOS... OK"
else
echo "Could not unmount FreeDOS"
echo "Look above for errors or problems reported and fix the problem"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
echo "Reformat the USB Stick to FAT32 with gparted"
echo "Fix the problem and run this script agin"
rm -r ~/usbbiosfiles
exit
fi
verify="n"
while [ "$verify" != y ]
do
printf "Do you see any errors... yes or no?"
read AN2
echo ""
printf "You answered... $AN2 to errors. Is this correct... y or n?"
read verify
done
echo ""
if [ "$AN2" == "yes" ]
then
echo "User Repoted... Error"
echo "Look above for errors or problems reported and fix the problem"
echo ""
echo "removeing directory usbbiosfiles..."
echo ""
echo "Reformat the USB Stick to FAT32 with gparted"
echo "Fix the problem and run this script agin"
rm -r ~/usbbiosfiles
exit
else
echo "Success"
echo "I did a lot of error checking too and didnt find anything"
echo ""
echo "Go get a pen and paper to write down these instructions"
printf "Then hit the Enter to continue"
read WAIT
echo ""
echo "Now leave the USB Thumb Drive pluged into your computer and Reboot. When the Lenovo Logo POST screen appears hit F2 to enter the CMOS setup utility. Go over to BOOT tab and go down to HardDrive \(Not Boot Order) \then \select the USB Thumb Drive as the 1st hard drve. Then F10 and yes to save changes. Your compter will reboot agin. Then when the Lenovo Logo POST Screen appers on reboot hit F4 to enter the BIOS FLASHING program. The USB Thumb Drive will be seen as the C drive \in the list on the Left, Select it. Then \select the .ROM \file \in the list on the Right and start the BIOS FLASH. \(NOTE Your hart may stop beating... This is normal) Pray to any God you know of and your computer should restart just like normal. Hit F2 and the BIOS will now stay it is 06CN29WW. You will need to \set the boot order to the way you like it and other things \if you need to because they have been changed to the default."
fi
echo ""
echo "End of script"
Last edited by hunterthomson (2008-08-10 11:17:47)

Personally..... (this is just how I would have written it - if it works, then it's good enough for me though )
I would change this whole block:
verify="n"
while [ "$verify" != y ]
do
printf "Do you have mbr installed... yes or no?"
read AN1
echo ""
printf "You answered... $AN1 I have installed mbr. Is this correct... y or n?"
read verify
done
echo ""
if [ "$AN1" == "no" ]
then
echo "Install mbr now. Then run this script agin"
exit
else
echo "contunuing script"
fi
To this much shorter code:
MBR='/usr/bin/install-mbr' # Or where ever you expect it to be
if [ ! -x $MBR ] ; then
echo "mbr doesn't appear to be installed."
echo "If it is installed, check it's location, make sure it's executable and then make sure the MBR variable in this script is correct"
exit 1
fi
I wouldn't have used the checkXX variables for each stage:
mkdir ~/usbbiosfiles
if [ $? != 0 ] ; then
#failed
echo "Could not \make directory usbbiosfiles"
echo "look above \for \info"
echo "Fix the problem and run this scrip agin"
exit 1
else
echo "Made directory usbbiosfiles... OK"
fi
There is an issue with the way you do your verifications - the user can never get out unless they answer 'y' or hit CTRL+C. Something like this gives them options:
verify="n"
while [ "$verify" != "y" && "$verify" != "n" ]; do
echo "You need to answer 'y'es or 'n'o"
read verify
echo $verify | tr "[:upper:]" "[:lower:]" # This converts the answer to lowercase so replies entered in upper case will still work
done
if [ $verify != 'y' ] ; then
exit 1
fi
One last thing I try to do in scripts... Declare all your binaries as variables at the start of the program, then execute the binary program by using the variable. For example:
# Binaries
TAR='/bin/tar'
CP='/bin/cp'
CHMOD='/bin/chmod'
# Execute tar and chmod the created file
$TAR cvzf /tmp/tarfile.tar.gz /etc/*.conf
$CHMOD 400 /etc/*.conf
This way, it's easy to change the path in future without having to hunt through the script if the paths change, and it also ensures you're calling the programs using the full paths to make sure you're not executing some strange variant or alias that someone has setup. If I use `chmod` 30 times in a script, and the path changes in the future or on a different system (`chmod` is a bad example cause it's highly unlikely to change, but you know what I mean), then all you need to do is update the variable at the start of the script, and it all works again without having to script-hunt and change it 30 times.

Lack of SD card slots what do you think

I don't know about the rest of you, but I like my stuff on an SD card. Not in a cloud. It seems Motorola, Verizon, and android all want you to put your stuff in the cloud. I'm sorry but I like my privacy and I like to access my content even when I have no signal. The cloud is for morons who don't realize their stuff can be hacked. If the Pentagon can be hacked, so can the cloud. Verizon, give us the option. Quit force feeding us stuff that a bunch of techno geeks sitting around and dream up. I have been a loyal customer for years and your trying my patience. I like my Droid Razr MAXX HD. It has served me well for 2 years in some of the worst environments. It has never failed me and I think you hit the nail on the head when you introduced it. But you took a moronic stance and quit offering it. You got it right and then screwed it up. The only complaint I had was all the bloat ware. Give us the choice. We buy the phone, it is ours, we should be the ones to decide what stays and what goes. Not some ***** sitting in marketing. If you want to introduce it, then do so but allow the people the choice of what stays and what goes. It will cost you customers in the future if you don't, including me. Have a nice day!!!!

You ask "what do you think".
I think that your message would/will be better received if you didn't resort to name calling and "colorful" language.
You/we will never win the "argument" over what you term "bloatware". Verizon enters into financial agreements with the providers of that software to be able to install it on the devices. They make a lot of money (presumably) on this, so it is not likely to end.

Still in a quandary about hardware specs. What do you think?

I need to build a new system as editing machine for CS4. Everything is more or less clear as to what I need, there are only two issues remaining:
1. How much RAM to install, and
2. Disk setup.
As always there is the balance between performance and costs. Since this is not "an unlimited means available" type of machine, you will not see much esoteric components, like SSD raids or nVidia Quadro CX card. It is a dual E5472 Harpertown system (8 core), running Vista 64 Business.
1. How much RAM would be a good balance in price/performance? 8 or 16 GB? We are talking about Kingston Value Ram DDR2-6400 ECC FBDIMM, either 4 x 2 GB ( 420) or 4 x 4 GB ( 650), with the possibility to double memory in the future. If you do not make a habit of continuously switching between PP, AE, EN, PS etc. and are mainly using only 1 application at the time, I wonder if there is a noticeable performance gain to justify the additional cost. The choice is obvious if the total cost of the machine would not be stretching available means. So what do you think?
2. Main storage is 8 x WD Caviar Black 1 TB disks in raid50 for media, renders, scratch etc. But what about the boot disk? Either a 300 GB WD Velociraptor ( 240), or 4 x WD Scorpio (7200 RPM) 160 GB in raid10 ( 250), using on-board ESB2 chipset.
While we are at it, does it make sense to add 4 x WD Scorpio 250 GB in Raid5 (on an Areca ARC controller with free ports) only for pagefile, projects and temporary export. Final export will be transferred over the network to a burning machine for DVD's. Backups of projects is to external USB disks and on a separate machine over VPN.
The case has room for 8 hot swappable 3.5" disks and 8 hot swappable 2.5" laptop disks plus another disk and a DVD/BR burner internally. There are still 4 external eSATA ports available for future expansion. Foreseen video card is ATI 4870 512MB. Network is currently a 1 Gb connection, but can be enhanced to 2 Gb with 2 NIC's.
Look forward to your reactions.

Bill,
The case is the
Supermicro SC743TQ-865SQ
and the storage bay for the 2.5" disks is the
Addonics AE4RCS25NSA (2.5 Disk Array 4SA)
Thanks for your remark about the difficulty of troubleshooting boot arrays. That might be an advantage for the Velociraptor.
Dag, no. I don't make the mistake of visiting Amsterdam, unless it is absolutely necessary, like visiting the IBC, let alone visiting those bars. I came to realize that Vista has grown up a bit with SP1 and with full support for 64 it now makes a bit more sense than XP64. It does imply a couple of days tweaking Vista (= removing 'features') to make it work decently, but after that is accomplished I will make a slip streamed DVD version for future installs, so that is a one time investment. With recent enhancements in Nullsoft that is easily accomplished, including all intermediate patches and 'Patch Tuesday' versions.

I accidentally deleted my iPhoto when i empty my trash? i think 1year ago.i want it back but i heard that its difficult...my 2nd option is i'll buy iPhoto from apps. what do you think guys? thank you and god bless!

i accendentaly deleted my iphoto when i empty my trash. i think 1 year ago. i want it back but they say its difficult. now i think i'll buy iphoto to apps. what do you think guys??? ty and god bless!

A bunch of totally different questions
iPhoto is an application and it is in your applications folder - is it there? It must be in teh Applications folder on your boot drive - it can not be on an external drive
The photos are kept in the iPhoto library (by default and highly recommended) - is that what you deleted? It can be anyplace by by default it is in your pictrues folder
Time Machine is a backup program that backuse your your Mac - you do NOT directly access its backup files but you use the Time Machine application to restore files - see http://support.apple.com/kb/HT1427?viewlocale=en_US&locale=en_US for details
Your post is not at all clear as to what you have or what you want to do
If in fact you do have a copy of the photos on an external hard drive as you say you thikyou do them you launch iPhoto and import them to iPhoto (file menu import -- or drag them to the iPhoto icon in the Dock)
If you have a time machine backup of your iPhoto library and you want to use that then you launch TM and go to the time you wna tto restore from, select the iPhoto library and click restore
If the above does not cover what you have and what you want please post back with exact details of what you have and what you want to do
LN

My IPhone all of a sudden pops up saying sim card failed. I turn it off and turn it back on and it works but the next day it happens again. what do you think is wrong with it?

My IPhone all of a sudden pops up saying sim card failed. I turn it off and turn it back on and it works but the next day it happens again. what do you think is wrong with it?

Hello brittbend
Check out the article to further troubleshoot your SIM card issues with your iPhone.
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/TS4148
Regards,
-Norm G.

I have a question can you please add so the iphone also have 5 icon dock like the iPad have it would make my day easy as h..:) maby in the next update? What do you think?

I have a question can you please add so the iphone also have 5 icon dock like the iPad have it would make my day easy as h..:) maby in the next update? What do you think? What do everyone think?

I have a question can you please add so the iphone also have 5 icon dock like the iPad have it would make my day easy as h..:) maby in the next update? What do you think? What do everyone think?

Best IDE & Platform Configuration? What do you think?

What do you think the best IDE is out there? I want to compile and create applications as well as servlets and beans, but my focus would be on the beans, servlets, jsp, etc, the web stuff. Once I have the IDE for that, what is the best configuration for developing under that environment. For example I would like to use the the JavaMail API as well, and that is available for the J2EE. So I can install both the J2SE and J2EE SDK's right? Should I accept their default installation directories? Is it possible to move files, the .jar files for example over the to a single directory for centralization? Help, trying to get an understaning how to create a nice development environment. Simple, efficient, etc.
Thanks so much!!
Terry

I personally think Eclipse is outstanding. I used JBuilder for a while, but it insisted on formatting code the JBuilder way. Eclipse also has refactoring, which is a major bonus. Moving classes is now a few clicks instead of performing a search-replace on all your files. There are UML and dozens of other types of plug-in.
As far as setting-up your environment, I normally duplicate a web application's deployment. So, the external JAR's I need are in WEB-INF/lib. The IDE should take care of classpath issues, if you perform the initial project set-up properly. I would also learn Jakarta's Ant. It makes deployment a lot easier, at the expense of some up-front development.
- Saish
"My karma ran over your dogma." - Anon

What do you think of new Cisco NSS 300 Smart Storage?

Did you see the press release of the new Cisco NSS 30 Smart Storage?
http://newsroom.cisco.com/dlls/2010/prod_060910.html
What did you think?
More informaion about the product can be found at http://www.cisco.com/go/smartstorage

I guess no one from Cisco is going to repond to your post Johnny.
I agree with your thoughts, and was excitedly looking forward to Cisco's entry in the small NAS market and rushed out to buy a NSS326 (Equiv to QNAP TS-659) Unit. I already own a QNAP TS-639 older model for 1.5 years and loved it - and expected Cisco just to make this even a better unit. Which in some ways they have (Syslog and Radius features) - although as you've already noticed, elimation of QPKG application support which numbers up to almost 2 dozen applications that are not available on Cisco's version
Unfortunately if you look on eBay, you'll see my NSS326 up for sale.
To address your points (from my point of view)
1) ROCK SOLID: I've found the hardware to be just that (on both units). Built well, and I'm sure will last for years.   As for software stability, - see next
2) FAST FIRMWARE UPDATES: It's for this reason that the unit is up for sale.   V3.0 of the firmware was a major release. And there have been issues - although many/most of them have been addressed with still a few (somewhat serious) issues still lingering.   QNAP seems to be attacking these fairly quickly.   Unfortunately there has been 2 releases from QNAP addressing issues since Cisco's adoption of this unit since v3.2.6.   As you'll see in these posts, Cisco is not following QNAPs releases, and will be releasing their own line of firmware. For me, this is a serious issue - and I wish I knew this before purchasing. I feel Cisco is already 2 releases behind which includes many fixes to their current platform. (Also see QPKG note above - many missing applications)
3) SUPPORT: This is where Cisco excels and always has.   To start 5yr vs 1yr warranty, and of course Cisco TAC is one of the best in the world. In contrast, QNAP's support quite frankly isn't great - although, it's support community for forums are excellent.   Unfortunately I can't speak specifically on NSS support since I haven't called them for this, so I'm speaking more generally.
So it really boils down to whats more important for your situation.
Cheers

Adobe, what do you think about that ?

- one day I was demoing DPS to 35 people in Paris. The whole day the servers were barely accessible. For the reputation and reliability of DPS that was wonderful.
- another day I was doing a little DPS demo for Adobe. Again the same problem.
- another day, the demo was ruined because the servers were so slow.
- this Monday morning, I open my iPad and I can see my latest Folio in ACV.
In the afternoon I join Adobe reps and partners and other VIPs in London for the launch of CS6. There I go with my iPad and what a surprise when I want to show the Folio to an Adobe representative ?
Despite being signed in, all my folios where archived and all in Download state. I could not access a WiFi and even if I could I think that downloading 500 Mb would be impossible.
Many people where asking me :
—"And are you teaching DPS ?"
– I said "Yes, I'm even working on it for real projects."
— "Do you have one to show us ?"
– "No, because Adobe's software, for a reason that I don't understand, deleted all my folios a few moments ago and I would have to redownload them again. ACV sucks".
People to who I have talked to where Adobe people, chiefs of graphic studios (newspaper, agency,...), potential clients for DPS,...
There was even of Adobe person that told me : "We are receiving a lot of complaints about the technical model of DPS, and you're right, it's terrible".
There are so many problems with this app and with the servers.
DPS's reputation will may be better when one day we just play offline with the folios like a PDF in GoodReader for instance.
DPS is exploding my bandwidth.

Peter, that is sad. If a publisher decides to pull the issue from the
server, that's like burning down their own library of things.
Apple wanted adobe to stop downloading such large data into the storage
that will be backed up. So issues now go into the cache, that will not be
uploaded to the Icloud storage.
Because you buy a 64gb iPad, but get only 2Gb of online storage.
—Johannes
(mobil gesendet)
Am 26.04.2012 18:35 schrieb "Peter Villevoye" <[email protected]>:
Re: Adobe, what do you think about that ? created by Peter Villevoye<http://forums.adobe.com/people/Peter+Villevoye>in
Digital Publishing Suite - View the full discussion<http://forums.adobe.com/message/4363125#4363125

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