What does a file icon with a question mark indicate?

had to turn off macbook with power off button vs. shut down and now I tried to log on today and it doesn't start up. I get an icon of a folder or file with a question mark that blinks on the grey screen page. How can I restart my Macbook to get to safari?

folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
With 10.4, 10.5 or 10.6 put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
Or if you are running 10.7 Lion or 10.8 Mountain Lion, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7 or 10.8 partition.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

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HT3964 What does a file folder with a question mark that appears upon startup?

What does a file folder with a question mark which appears on startup mean??

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
With 10.4, 10.5 or 10.6 put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
Or if you are running 10.7 Lion, 10.8 Mountain Lion or 10.9 Mavericks, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7 or 10.8 partition.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

What does a file folder with a question mark in it mean when the computer won't start?

What does a file folder with a question mark in it mean when the computer won't start?

There are four general causes of this issue:
1. The computer's PRAM no longer contains a valid startup disk setting when there aren't any problems with the disk itself. This can be checked for by pressing the Option key and seeing if the drive appears.
2. The internal drive's directory structure has become damaged. This requires usage of an alternate bootable system to perform the repair.
3. Critical system files have been deleted. This requires usage of an alternate bootable system to reinstall them.
4. The internal drive has died or become unplugged. This is the most likely case if the computer took a sharp impact or there are unusual sounds coming from the hard drive's location.
(68976)

What does a blinking file folder with a question mark indicate?

What does a blinking file folder with a question mark indicate? I cannot get past it or do anything with the unit.

glamiera wrote:
What does a blinking file folder with a question mark indicate?
That's the firmware telling you it can't find the operating system it's been assigned to boot from.
It could be because it forgot somehow, or the operating system is no longer there or readable or the hardware holding the operating system has failed.
Hold the power button to force a hardware shutdown, then reboot holding the option/alt key held down on the wired or built in keyboard, icons will hopefully load on the screen and if OS X appears, click the arrow to boot from it.
Once in OS X, head to System Preferences > Startup Disk and select your boot drive so it can remind the firmware.
If there is no OS X boot volume, just recovery or Bootcamp (if Windows installed) then you need to perform more work.
Create a data recovery/undelete external boot drive
To get a copy of your files off the drive.
Step by Step to fix your Mac
To fix your machine and find out (hardware test) if it's a hardware issue of some sort.

HT3964 A file icon with a question mark appears instead of apple when booting?

Macbook will not boot. An icon with a question mark in a shape of a file apears after a long delay. I am accessing network on another Mac. Any suggestions for booting would be welcome.

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

Macbook air mid 2013, I erased my HD and while downloading the OS screen went of and when I switched back on I get a file icon with a question mark.

I erased my HD and while downloading a new screen went of.When I switched on again there was a file icon with a question mark

restart holding down command+r, you'll be able to reinstall your OS here

TS1440 My Macbook will not boot, all that appears is a blinking file icon with a question mark.

I have done some research on the issue and it seems to be quite common, but all of the troubleshooting methods I have taken have failed.
The most common answer seems to be to insert my Mac OS X installation disk.
Well....
I recently bought my Macbook off of amazon, and the seller did not provide me with an installation disk. Go figure!
I have absolutely no idea what to do due to the fact that i have JUST started to become familiar with Mac's.
Help would be greatly appreciated, I live nearly 3 hours away from the nearest Apple store.

Hi Amanda,
The question mark means it can't find the ddrive it thinks it's supposed to boot from, most common cause is drive failure.
Hold alt key at bootup, if the Hard Drive doesn't show as a boot choice, then you have big problems.
If you don't know the model, find the Serial# & use it on one of these sites, but don't post the Serial# here...
http://www.chipmunk.nl/klantenservice/applemodel.html
http://www.appleserialnumberinfo.com/Desktop/index.php
How to find the serial number of your Apple hardware product...
http://support.apple.com/kb/HT1349
It's possible it may run 10.6.x & you can get that disc cheap from Apple.
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least, more if you can afford it)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57
If it's a core Duo & not a Core2Duo, then it'll only run in 32 bit mode.

When I start up my imac, a white screen shows up with a blinking file icon with a question mark on it

Now, I've tried all the steps on http://support.apple.com/kb/TS1440?viewlocale=en_US
When I hold down the option key, all that shows is the mouse arrow, nothing else.
When I try the disk utility idea, I'm unable to press the repair disk option, the only thing I can press is something along the lines of 'verify disk permission' which tells me that there's no package, or something like that.
I've reset the PRAM, but all that that has done is that now when i start up my computer, the startup sound actually goes off, instead of it being silent before.
I've had this computer for almost three years now, and I have a lot of important files in there, so I don't want to reinstall Mac OS X. Is there anything else I can do?

How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

My mac is flashing a file icon with a quetion mark when i start it up

When i start up my mac book pro it flahes a file icon with a question mark on it and stops there. Please help.

The MBP is having problems connecting to the HDD. Look at this support article:
http://support.apple.com/kb/TS2570
Ciao.

What does a blinking folder icon with a question mark mean when turning on computer?

When I turn on my Mac Book Pro all I get is a blinking forder icon with a question mark in it in the middle of the screen. What does this mean and how can I fix it?

Your Mac is not able to find a system folder to boot from so it displays the question mark.
Allan

What does it mean when I start my computer and there is a file folder with a question mark?

What does it mean if I start my computer and there is a file folder with a question mark blinking?

That Disk 1/ Mac OS is the install DVD not the hard drive. Your hard drive is not recognized which would mean it's probably dead.
For a new hard drive try Newegg.com http://www.newegg.com/Store/SubCategory.aspx?SubCategory=380&name=Laptop-Hard-Dr ives&Order=PRICE
Or OWC http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/
Here are instructions on replacing the hard drive in a MacBook with a removable battery. http://creativemac.digitalmedianet.com/articles/viewarticle.jsp?id=45088
Here are video instructions on replacing the hard drive on the Aluminum Unibody http://eshop.macsales.com/installvideos/macbookpro_13_unibody_hd/
Here are video instructions on replacing the hard drive on the White Unibody http://eshop.macsales.com/installvideos/macbook_13_09_unibody_hd/
If you don’t have the tools to open up the MacBook OWC has a set for $5
http://eshop.macsales.com/item/OWC/TOOLKITMHD/

My iMac has a white screen with a flashing file folder with a question mark in the middle. What does that mean?

My iMac is completely unresponsive. Whenever I restart it, it's just a white screen with a flashing file folder with a question mark in the middle. What does this mean?

this means the mac cannot find the startup disc. which more times than not means you need a hdd replacement.
try starting holding the option key, then using utilities try to repair the disc.

What does it mean when there is a flashing file folder with a question mark when trying to start computer?

When I try to start my computer a flashing file folder with a question mark is on the screen. I can't open anything up. What does this mean?

There are four general causes of this issue:
1. The computer's PRAM no longer contains a valid startup disk setting when there aren't any problems with the disk itself. This can be checked for by pressing the Option key and seeing if the drive appears.
2. The internal drive's directory structure has become damaged. This requires usage of an alternate bootable system to perform the repair.
3. Critical system files have been deleted. This requires usage of an alternate bootable system to reinstall them.
4. The internal drive has died or become unplugged. This is the most likely case if the computer took a sharp impact or there are unusual sounds coming from its location.
(104258)

What does a white screen with a flashing folder icon with a question mark in it mean?, what does a white screen with a flashing folder icon with a question mark in it mean?

My computer seemed locked up, nothing would open. I had to force quiy everthing. I tried to normally shut it down and it wouldnt shut down. I held the on off power switch. When I tried to turn it back on It stays tuck on the white screen with a flashing folder icon with a question mark in it . Has my hard drive gone bad?

Reboot the computer holding the option key down, you will get a selection of your OS X internal boot drive or the perhaps the disk you stuck in.
You can choose what you can boot into.
If it's the hard drive and it's there, then select that and head to System Preferences and change the startup disk to the hard drive, you shoudl be fine.
If only to disk, then select that and run Disk Utility > Repair, If your drive doesn't appear on the left, it's likely dead.
Repair the drive and reboot holding the Shift key down, see if that fixes things some more and reboot again normally.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

What does it mean when my screen just flashes a file folder with a question mark?

I just did software update and now my screen flashes a file folder with a question mark in the middle???

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the hard drive data is somehow corrupted.
Put your install DVD into the drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
Once it has finished booting and you are at the Install screen launch Disk Utility from the Utilities menu. Is your Hard Drive in the list on the left?
If it is then select the First Aid Tab run Repair Disk and if that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

What does a file icon with a question mark indicate?

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