What does a grey screen with a cloud in the middle mean?

Hi Guys,
I'm restoring from time capsule, last I saw it was at %30 but now has a cloud symbol on a grey background.
What does this mean?
Cheers

Press the Power button and hold it down until the computer turns off. Restart. Do you still get the same result? If so, then try booting into Safe Mode, then restart normally. A safe mode startup takes considerably longer than a normal one, so don't panic. You will also see a progress bar at the beginning.

Similar Messages

My macbook turns on to a grey screen with a folder in the middle of the screen. I don't know what to do to get it to turn on...

My macbook turns on to a grey screen with a folder in the middle of the screen. I don't know what to do to get it to turn on...
This has never happened. I have tried to do the command-option-p-r trick and that didn't work. HELP

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the hard drive data is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That willforce your MacBook to boot from the install DVD in the optical drive.
Once it has finished booting and you Choose Your Language and you are at the Install screen launch Disk Utility from the Utilities menu. Is your Hard Drive in the list on the left?
If it is then select the First Aid Tab run Repair Disk and if that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

TS1367 My MacBook Pro will not go past the grey screen with apple logo in the middle

How do I fix this issue is there anything I can do

Hey there Gonzoeg850,
It sounds like you are unable to boot your computer to your desktop or log in screen. I do not know if you have tried these steps from the article you have up there, but that is exactly where I would start:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
MacBook Pro: How to remove or install memory
MacBook: How to remove or install memory
Mac Pro: How to remove or install memory
Mac mini: How to remove or install memory
iMac (27-inch, Late 2012): Installing or replacing memory
iMac: How to remove or install memory
Reset the SMC.
If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
Thank you for using Apple Support Communities.
All the very best,
Sterling

My mac book pro is frozen on a grey screen with an apple in the middle. It is not responding to restarting and has white letters that says panic(cpu caller 0xffffff8027259241) and so on

panic(cpu 0 caller 0xffffff8027259241) : "Unable to find driver for this platform: \ "ACP\".\n"@/SourceCache/xnu/xnu-2050.20.9/iokit/Kernel/IOPlatformExpert.cpp:154 8
Debugger called: <panic>
Backtrace (CPU 0), Frame : Return Address
0xffffff80a0b1bde0 : 0xffffff8026e1d626
0xffffff80a0b1be50 : 0xffffff8027259241
0xffffff80a0b1be60 : 0xffffff802723081b
0xffffff80a0b1bea0 : 0xffffff802723033e
0xffffff80a0b1bf30 : 0xffffff802722c2d0
0xffffff80a0b1bf70 : 0xffffff8027230e99
0xffffff80a0b1bfb0 : 0xffffff8026eb2957
BSD process name corresponding to current thread: Unknown
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 12.2.1 : Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-214EB586A16D
Kernel slide: 0x0000000026c00000
Kernel text base: 0xffffff8026e00000
System uptime in nanoseconds: 507642361

Press the Power button and hold it down until the computer turns off. Restart. Do you still get the same result? If so, then try booting into Safe Mode, then restart normally. A safe mode startup takes considerably longer than a normal one, so don't panic. You will also see a progress bar at the beginning.

What does a white screen with a file folder and question mark indicate?

what does a white screen with a file folder and question mark indicate upon start up?

That the computer can't find a useable boot volume.
Boot from your grey installer DVD disc 1 (hold down the C key on startup or hold down Alt/option on start and choose the installer disc).
OK the language page (if present). From the installer screen, go to the menu bar and choose Disk Utility; depending on the OS version it may be in the Utilities menu or Tools menu.
In DU, select your internal drive in the sidebar (the top item with the makers name and serial no.). Run Repair Disk (not Disk permissions). If problems are reported as repaired, run it again until you get a message in green "the volume seems to be OK".
If it says it can't repair the disc, you may need heavier guns such as DiskWarrior or TechTool to attempt a rescue.
Hope you have backups; retrieving data from adead drive can be expensive and tricky.

My mac froze in an application so I shut it down by powering off with button, now when I try to turn it on I have a grey screen with Apple loge and the timer swirling but it doesn't get past this, please help!

I Shut down my Mac by holding in the power button after my iMac froze and now when I try to turn it back it on all I get is the grey screen with Apple loge and the timer and doesn't get any further. I have tried the diagnostic test but nothing was found.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

What does a file folder with a question mark in it mean when the computer won't start?

What does a file folder with a question mark in it mean when the computer won't start?

There are four general causes of this issue:
1. The computer's PRAM no longer contains a valid startup disk setting when there aren't any problems with the disk itself. This can be checked for by pressing the Option key and seeing if the drive appears.
2. The internal drive's directory structure has become damaged. This requires usage of an alternate bootable system to perform the repair.
3. Critical system files have been deleted. This requires usage of an alternate bootable system to reinstall them.
4. The internal drive has died or become unplugged. This is the most likely case if the computer took a sharp impact or there are unusual sounds coming from the hard drive's location.
(68976)

When powering up my macbook, all i get is a white/grey screen with an apple in the centre.

When powering up my mac, all im getting is a white/grey screen and an apple in the middle of the screen. There is a timer going around and around underneath this. Any Suggestions?

See here: iPod Displays a Red "X" Icon
Note that if it is often the sign of a hardware issue, usually with the iPod's Hard Drive.
B-rock

STUCK on white screen with battery icon in the middle with RED LIGHT

I have BB curve 8900 and my BB shutdown by itself yesterday and it wont start on again !
so i charged it the red LED start to show and white screen with battery icon in the middle it looks like empty battery, and stuck on it and sometimes it keeps spinning over and over again until it bcome black screen then it starts the same begining !
I tried the hard boot by taking the battery out for sometime and reinstalled it but it didn't work. I even try putting a different battery (friends battery) but still no joy..
and the main catch is if i try taking out the battery and plug the charger or connects it to the laptop it does the same thing without even any battery in it.
So is it really a Battery problem or the OS problem.?? (If its a OS problem, can u install it myself at home.?
Waiting for the reply
Thanks
Jasdeep Jolly

jasdeep_jolly wrote:
if it does not boot then..??
Well, you need to do as suggested first.
Then, if not: If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HT1414 I tried to do an update in the settings mode and now my ipad is frozen with a black screen with itunes app in the middle and showing to plug in the charger. Nothing is happening and tried turning off device and still nothing.

Ipad locked up while trying to do an update. Don't know how to fix and can't use ipad at all. Black screen with itunes app in the middle of screen and it shows picture of charger that it wants me to plug in. Nothing works.

You are in recovery mode, you need to restore it through iTunes on your computer. Follow the article you linked from.

HT4623 I tried to update my phone this morning, and now it is stuck on a black screen with an apple in the middle.

I tried to update my phone this morning, and now it is stuck on a black screen with an apple in the middle.

Press the Power button and hold it down until the computer turns off. Restart. Do you still get the same result? If so, then try booting into Safe Mode, then restart normally. A safe mode startup takes considerably longer than a normal one, so don't panic. You will also see a progress bar at the beginning.

My store wont load its just a white screen with itunes store in the middle

my store wont load its just a white screen with itunes store in the middle... anyone pls help!!!!!

Same Here!

HT204347 my laptop has a gray screen with a ? n the middle of it. what can i do to start it.

I just turned my laptop on and Ihave a gray screen screen with a ? in the midle of a folder and that is all I get. I've only had it for a while and not sure what to do. Any help would be greatly appreciated. thank you

There are four general causes of this issue:
1. The computer's PRAM no longer contains a valid startup disk setting when there aren't any problems with the disk itself. This can be checked for by pressing the Option key and seeing if the drive appears.
2. The internal drive's directory structure has become damaged. This requires usage of an alternate bootable system to perform the repair.
3. Critical system files have been deleted. This requires usage of an alternate bootable system to reinstall them.
4. The internal drive has died or become unplugged. This is the most likely case if the computer took a sharp impact or there are unusual sounds coming from its location.
(94633)

What does a green screen with graph mean?

Hello,
Just had a strange inciden happen to my computer. I was away from it for a about half an hour, left my scrivener writing program open. Returned to it, the screen saver was going, when I hit the up arrow button to get out of my screen saver, suddenly got a green screen which had a graph pattern on it.
Locked up. Held the power button in back for a few seconds, nothing was happening. Tried again, finally restarted the computer and now things look ok. Except very strange behavior when I went to reopen my scriverner program, up in menu bar there is no longer a menu bar for the scrivener program--instead it shows macs File menu bar. Very strange.
Have I been attacked with a virus?
Help most appreciated.
P.S. Read some articles online that today July 9th, people with malware on their mac machines will be shut down. What the heck does this mean?

Hi,
Well--I now understand what the blank green screen was all about regarding my first question.
No need to take photo. It's my screen saver!
Twice today when I return to my computer, and tab the keyboard to awaken it, (the screen saver which now shows a screen saver image rather then the blank green screen) freezes. Try keyboard commands but nothing brings it out of freeze. Have to resort to tabbing the power button to restart computer.
Could it be I need a new graphic card or something else?
Also, last night had a repeated issue while browsing Safari--spinning wheel--have to restart computer. Curious what causes this sometimes when in Safari. Never happens in Firefox.
Help always appreciative.

What does a white screen with a flashing folder icon with a question mark in it mean?, what does a white screen with a flashing folder icon with a question mark in it mean?

My computer seemed locked up, nothing would open. I had to force quiy everthing. I tried to normally shut it down and it wouldnt shut down. I held the on off power switch. When I tried to turn it back on It stays tuck on the white screen with a flashing folder icon with a question mark in it . Has my hard drive gone bad?

Reboot the computer holding the option key down, you will get a selection of your OS X internal boot drive or the perhaps the disk you stuck in.
You can choose what you can boot into.
If it's the hard drive and it's there, then select that and head to System Preferences and change the startup disk to the hard drive, you shoudl be fine.
If only to disk, then select that and run Disk Utility > Repair, If your drive doesn't appear on the left, it's likely dead.
Repair the drive and reboot holding the Shift key down, see if that fixes things some more and reboot again normally.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

What does a grey screen with a cloud in the middle mean?

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