What does a telephone service subscriber have to do to stop call waiting service?
I pay $8.25 a month for call waiting. I have called in twice now to have the service stopped as I do not use it. The latest being April 17, 2015. In the 2 bills since that date the charge for call waiting still shows on my bill. The last time I called in the customer rep assured me I no longer have the service and will not be billed for it. What else can I do?
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.
Similar Messages
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I just purchased several items for I-pad and the billing statement says billed to store credit. What does this mean ? I have a $20 i-tunes card how do I pay with this ? I'm an old **** and don't talk to anyone who plays with I-pad etc.
That means it should have used your iTunes card credit = store Credit.
You can check here...
View Purchase History...
Sign Into your Account... Click on your account name... Click on Account.... Purchase History
http://support.apple.com/kb/HT2727
If you have any problems...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I am suddenly unable to open my pictures in Adobe Photoshop. It gives the following message: The document “Tina-19.jpg” could not be opened. Photoshop cannot open files in the “Adobe Photoshop JPEG file” format.
What does this mean? I have opened my photos in Adobe Photoshop for years and suddenly I get this message and can't open any of my picturesJoeLib wrote:
You type way faster than me Gene.
Well, not necessarily in this case.
According to the time stamp, Gene posted his answer a bit over three hours before you did, Joe.
Gene's post: Dec 29, 2014 5:54 PM
Joe's post: Dec 29, 2014 8:57 PM -
What does it mean when i have a flashing folder with a question mark in it when i try to boot up?
what does it mean when I have a flashing folder with a question mark in the middle of it when I try to boot the interface?
It means the system cannot find a bootable OS. Reinstall OS X.
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update. -
what does it mean when I have my iphone plugged in trying to sync it and just when it gets to step 7, something pops up that says "attempting to copy the disk 'TI10653500D' failed. The device is not connected"
Have you tried a different cable?
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when trying to fix the ipod syncing/recognition by starting the AMD (apple mobile device) in admin tools section on my computer it came up with the message in the question aboce (the apple mobile device service on local computer started then stopped. Some services stop automatically if they are not in use by other services or programs.)
i have restarted my comp etc and reinstalled itunes... recurrent issue.
note - i wiped my ipod before this issue occurred, does this affect the problem?I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Next see the the other actions of the following concerning the AMD
iOS: Device not recognized in iTunes for Windows -
When i opened my computer this morning, a window was there saying that there was a second user using my computer and had changed the name ... what does the mean?
ok, thanks Grant Bennet-Alder .. so this could have been my phone or my ipad I assume.
even though i have not seen this before, and had had all three for a couple of years now . but, maybe if I understand this right, my iphone could have been using wifi instead of cellular?
Is this what you mean?
again, thank you so much.
Melissa -
What does it mean if you have a lock symbol with a circle around it on a I phone 4
What does it mean when your I phone 4 has a lock symbol with a circle around it?
It is called "Portrait Lock".
To enable or disable, double tap the home button then swipe right to get to the music controls.
Either a circular arrow or circular arrow with a lock will appear, the lock indicates Portrait Lock is turned on. -
HT1414 Hello. What does it mean when i have to unlock my iphone?
Hello
what does it mean to unlock my iphone?Not sure what you are asking. You use a passcode to unlock your phone so you can use it. You can request your carrier to unlock your phone so you can use any carrier you wish to. Please explain further what you need help with.
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Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??
I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck! -
can someone help me with what going on with my account as i have never had this proublem before .. i cant purchase nothing of any games ..
can someone help me with what going on with my account as i have never had this proublem before .. i cant purchase nothing of any games ..
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Interval Since Last Panic Report: 1428492 sec
Panics Since Last Report: 16
Anonymous UUID: EFBEFC1B-F340-E5EA-010A-B85ECA0492DE
Sun Dec 30 20:22:28 2012
panic(cpu 1 caller 0xffffff7f897aeb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a8132000 0x0a5480a2, D0, P3/4
Backtrace (CPU 1), Frame : Return Address
0xffffff807ef9aac0 : 0xffffff800901d626
0xffffff807ef9ab30 : 0xffffff7f897aeb25
0xffffff807ef9abc0 : 0xffffff7f898a84b3
0xffffff807ef9ac20 : 0xffffff7f898a8527
0xffffff807ef9ac90 : 0xffffff7f89bbd853
0xffffff807ef9add0 : 0xffffff7f898ce659
0xffffff807ef9ae00 : 0xffffff7f897b88da
0xffffff807ef9aeb0 : 0xffffff7f897b3fac
0xffffff807ef9b0a0 : 0xffffff7f897b51d8
0xffffff807ef9b170 : 0xffffff7f8a8072a1
0xffffff807ef9b2f0 : 0xffffff7f8a8045d7
0xffffff807ef9b370 : 0xffffff7f8a80520a
0xffffff807ef9b400 : 0xffffff7f8a805973
0xffffff807ef9b530 : 0xffffff7f8a806428
0xffffff807ef9b640 : 0xffffff7f8a8249de
0xffffff807ef9b680 : 0xffffff7f8a825be2
0xffffff807ef9b930 : 0xffffff7f8a8388f4
0xffffff807ef9baa0 : 0xffffff7f8a839240
0xffffff807ef9bae0 : 0xffffff7f8a839db6
0xffffff807ef9bb20 : 0xffffff7f8a82ef20
0xffffff807ef9bb50 : 0xffffff7f8a81128f
0xffffff807ef9bba0 : 0xffffff80094665b3
0xffffff807ef9bbc0 : 0xffffff800946718d
0xffffff807ef9bc20 : 0xffffff8009464b8f
0xffffff807ef9bd70 : 0xffffff80090981e1
0xffffff807ef9be80 : 0xffffff8009020aed
0xffffff807ef9beb0 : 0xffffff8009010448
0xffffff807ef9bf00 : 0xffffff800901961b
0xffffff807ef9bf70 : 0xffffff80090a5b16
0xffffff807ef9bfb0 : 0xffffff80090ced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f89747 000->0xffffff7f89a49fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f896b5000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f89733000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f896f0000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 9a57000->0xffffff7f89d79fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f897 47000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f896b5000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f8a7ce000 ->0xffffff7f8a890fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f897 47000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f89733000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f896b5000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f896f0000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000008e00000
Kernel text base: 0xffffff8009000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 148726150618
last loaded kext at 45173875780: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8b059000, size 36864)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.1f2
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f33
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.kext.triggers 1.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0You don't say what type of Mac you are using. Does this article
http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US
apply to you?
If not, see this article
http://support.apple.com/kb/HT1379
and try a reset of your NVRAM. I see "NVRM read error" in your error listing near the top ...
If that doesn't help, try the Apple Hardware Test, which is on your original DVD that came with the Mac or can be run from the Recovery Disk (for a newer Mac).
Before taking your Mac in for service if none of the above works, try booting into safe mode to see if that helps. If it works ok in safe mode, you may have some incompatible software installed. -
i have bought an ipod, can i know what this stage mean??? isit have any hidden charges after i get my ipod and will charge me?
Contact Apple and ask them.
http://www.apple.com/contact/
B-rock -
SUID file "system/library/coreServices/remotemanagement/ARDAgent.app/contents/macos/ardag ent" has been modified and will not be repaired. I have tried repairing and it won't repair it.
About SUID messages you can "safely ignore"...
http://support.apple.com/kb/TS1448?viewlocale=en_US
There's nothing to repair. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
Not a virus. There are no Mac viruses. -
In 12 years I have had 5 computer deaths and one (recent) computer theft. How can I start new ITune account and load HD back-ups of previous purchases?
Deauthorize All devices, then reauthorize the ones you still have.
iTunes Store- About authorization and deauthorization
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