What does it mean when my iphone 4s shows a black screen with the itunes symbol and the usb plug in

what do i need to do to unlock my iphone 4s. The itunes symbol is on my screen with a usb cord symbol and a black screen

http://support.apple.com/kb/HT1808

Similar Messages

  • HT201210 what does it mean when it says 'firmware file not compatible?' after downloading itunes?

    what does it mean when it says 'firmware file not compatible?' after downloading itunes?

    Update your itunes to the newest version.

  • HT3180 what does it mean when your apple tv shows the itunes symbol on your tv?

    what does it mean when your apple tv shows the itunes symbol on your tv?

    You are probably seeing a USB cable under the iTunes icon. This means the Apple TV is having problems and needs to be connected to iTunes to be Restored. http://support.apple.com/kb/HT4367

  • TS1702 what does it mean when it says you cannot update this software since you have not owned the major version of this softwear

    what does it mean when it says you cannot update this software since you have not owned the major version of this softwear

    What were you doing when this happend?

  • What does a black screen with an apple symbol in the middle mean?

    For 2 days my ipad has had a black screen with an apple symbol in the middle.  I tried to reset but nothing happened.  I can't even get it to power off.

    Try and force your iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • My iphone has just got the itunes symbol and a usb cable showing on the screen it wont turn on or let me do anything what can i do???

    i was updating my iphone 3gs software on my pc and it came up with an error and since then i have just had the itunes symbol and a usb cable on my screen. i cant do anything with it what can i do?

    The only thing you can do is what the picture is telling you to do: plug it into iTunes and restore it.

  • Updated to ios6 on my ipod touch 4g when i try to turn it on it doesn't, it just comes up with the itunes symbol and the usb, so i plugged into laptop opened itunes and it says to restore back to ios5 i pressed restore and it cant connect to server? help?

    updated to ios6 on my ipod touch 4g when i try to turn it on it doesn't, it just comes up with the itunes symbol and the usb, so i plugged into laptop opened itunes and it says to restore back to ios5 i pressed restore and it cant connect to server? help?

    Maunally restore it. In order to do this:
    -Download the iOS 5.1.1 firmware from here  http://www.redmondpie.com/download-5.1.1-ios-for-iphone-4s-4-3gs-ipad-ipod-touch -direct-official-links/
    1. After downloading the firmware from the given link, open iTunes and click on your device.
    2. Now press SHIFT on your keyboard and while pressing it click on "Restore".
    3. A dialog box will appear.
    4. Select the firmware you downloaded and click ok.
    5. Done!!! Your iPhone will now be restored to 5.1.1 and if you had backed up your iPod before, then you can put all its settings afterwards.

  • HT4623 THE SCREEN ON MY IPOD TOUCH SHOWS THE iTUNES SYMBOL AND THE CONNECTION CORD. IT WILL NOT DO ANYTHING IT IS FROZEN LIKE THAT. WHAT TO DO?

    The screen on my ipod touch is frozen with the iTunes symbol and the connection cord. I don't know how to get past this. Has been like this for over a week. Need help PLEASE.

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

    My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

    Likely this:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • Why does my ipod have on the screen the itunes symbol and the cord and an arrow pointing to the itunes symbol?  I can't get it to do anything.

    Why does my ipod have on its screen the itunes symbol and the cord with an arrow pointing to the itunes symbol.  I can't do anything with my ipod now!

    Plug it into iTunes. If that does not work hold the power and home button untill the screen turns off then let go of the power button but KEEP holding the home button... this should bypass the connect to iTunes screen. Hope it helps.

  • My TV show purchases don't play correctly. When I click on them, a black screen with no audio plays. The timecode for the show runs, but I don't see or hear anything besides that black screen. Help!

    My TV show purchases don't play correctly. When I click on them, a black screen with no audio plays. The timecode for the show runs, but I don't see or hear anything besides that black screen. Help!

    Have you tried resetting the iPad:
    Reset iPad:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.

  • I was trying to do a backup from the iphone to my computer, i got a message that said it couldn't update and not the iphone screen is stuck on the itune symbol and the cable connection any ideas on how to clear this?  I've tried turning the iphone off ??

    I was trying to backup my iphone to the computer, I got some message that said it didn't finish an update and now the iphone is stuck.  It has the itunes symbol and the usb cable picture on the screen, any ideas as to how to clear this???

    Put your phone in Recovery Mode & restore it, as described here:
    http://support.apple.com/kb/ht1808

  • Iphone 4 not recognised by laptop after upgrading Itunes, the itunes symbol and a usb cord has appeared on my Iphone 4 screen. Frustrated isn't the word.

    iphone 4 not recognised by laptop after upgrading Itunes, the itunes symbol and a usb cord has appeared on my Iphone 4 screen. Frustrated isn't the word.
    After installing latest version of Itunes, I connected my Iphone via USB and selcted yes to upgrade my Iphone, towards the end of the upgrade a notification popped up indicating that the upgrade had failed. Since then my Iphone just isn't responding, I've tried reinstalling Itunes, turning off Norton Security.
    Any help would be greatly appreciated.

    Thank you Carolyn,
    I've been through all those and apart from anything else, itunes is not seeing my phone, I therefore cannot restore the phone.
    Have tried deleting and reinstalling itunes in case something was missing there, though the fact the problem is on both my mac and my windows machine seems to me to suggest a phone problem..
    Is it possible that the latest IOS update which I did a week or so ago was not completed correctly? If so could this cause the problem? And how can I correct it?
    Many thanks

  • When ever i turn on my ipod i get the itunes symbol and the cord

    HELP! Yesterday my itouch 2nd generation 16Gb turned off and so i charged it thinking it would turn on like usual but when i turned it on, the apple showed up and then it would show the itunes symbol and the cord that you use to connect your ipod to the computer. So thinking that it would unlock my itouch, i plugged it into the computer but then a box appeared that said.... "itunes could not connect to your ipod "ipod touch" because it is locked with a passcode. You must enter your passcode on the ipod before it can be used with itunes." But the problem with that is that i can't get onto my ipod because of the symbol saying htat i need to plug it into the computer and connect with itunes. Is there anything i can do to get it to unfreeze so i can enter my passcode??
    p.s... I tried turning it off and turning it back on and i also tried pressing the top button and the center button trying to unfreeze my ipod touch.

    this might work..I had the same problem and it worked for me...
    You need to put your touch into recovery mode and then restore it. Here's how:
    1. Disconnect it from your computer
    2. Hold down the Sleep/Wake switch until you see the red slider. Turn it off.
    3. Start iTunes
    4. Hold down the Home button and keep holding it down while you plug the iPod back into your computer.
    5. Keep holding down the Home button until iTunes responds with "and iPod has been detected in Recovery Mode". Release the Home button and follow the onscreen instructions to restore.

  • What does it mean when my iphone says sim not compatible?, what does it mean when my iphone says sim not compatible?

    I've recently bought an iPhone and got my phone number switched over to a micro sim card.. But when i try to set the iPhone up it keeps saying Sim card not compatible. What does this mean?

    Your iphone is liely locked to a carrier.
    You would need a SIM card from that carrier or you would have to ask that carrier of they unlock iphones and if you qualify.

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