What does it mean when my mobile device says "this accessory may not be supported" or something similar to that? Does it mean I have to get a new charger?
Please lmk ASAP.
Does the charger actually chafe the phone?
I have same thing with one of mine I got from the market.
But as it still does the job I just ignore the alert
My stereo has a similar issue where it doesn't charge but still plays music so it suits me still
Hope that eases your mind.
Similar Messages
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For Christmas, my older sister got me a portable charger for my iPod. I'm not sure if it was capable with apple products, but it charged my iPod when I used it. My brother came upstairs and took my portable charger from me, so I went to go use my wall charger. The wall charger I have has always worked and it charges my mom's iPhone, so the problem I have isn't my charger. After I plugged my iPod in my charger, a message popped up saying "This accessory may not be supported". I was confused because this never has happened before, so I tried my portable charger after I got the message. The portable charger didn't charge my iPod anymore apparently after I tried my charger. All this happened the day after Christmas, so it's almost been a month without my iPod charging properly. My iPod does charge, but only when I plug it in halfway and am about to turn it all the way off. The only way I get it to charge is when I plug it in real fast as soon as I turn my iPod completely off. I've also restarted my iPod, cleaned out the charging area, asked people at stores that work with technology, and etc, so if someone could help me resolve this problem that would be legit because I use my iPod on a daily basis.
That message is usually due to a bad cable.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
If you can’t charge your iPhone, iPad, or iPod touch
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod -
my iphone5 is not getting charged,but if i connect to my computer via usb i can use itunes and other all functions.normally if i connect it is charging battery also,but now it is not charging .it is saying this accessory may not be supported and the cable iam using orginal apple cable, alsoiam loosing my battery percentage.please help me
Hello beenafromgbr,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting iPhone, iPad, and iPod touch accessories.
http://support.apple.com/kb/ts2634
Best of luck,
Mario -
When I plug in my iPhone 5s with the new 7.1 to my laptop it says "this feature may not be supported"
fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing. -
my iphone5,ios7.1.2...itunes. Version 11.3.1.2 ...when ever i connect ..my iphone from my windows computer ....on iphone screen it shows a kind of pop up "THIS ACCESSORY MAY NOT BE SUPPORTED " .....every time when i connect this pop up used to appear on...kindly resolve my isshue
iOS 7 will give errors on non Apple certified peripherals. So make sure you only use Apple certified products. Did you backup the phone and then RESTORE AS NEW (not reset)? Try doing that by plugging the phone to iTunes on a computer. See if that helps. If it solves the problem, there could have been corrupted software on you phone. If not, it could be a hardware issue (including the battery), in which case you would need to go to a Apple Store or authorized service provider.
Use iTunes to restore your iOS device to factory settings - Apple Support -
My iPhone 5 got problem when connect with lighting cable, this will keep pop up message "this accessory may not be supported", I can't charge or sync at all. I tried plug and unplug many time, still can't detect/charge my iPhone5, but sometime will 'lucky' that can connect to my iTunes and charge battery…
This message will auto pop up also when I don't have plug anything in my iPhone 5, It is very annoying…
The lighting cable is original and now i'm using OS 7.0.4 / iTunes is 11.1.3
What I can do to fix this problem? Thank you.I would try using another cable you can likely borrow one to test from somebody
if it's the same then likely the connector in your iphone have been damaged -
I have recently upgraded to iOS 7.0.2. Some times it will charge up to 15% or a little more, but it trickles down after that. The upgrade was a slow, incremental process. I had to restart it several times.
A couple of weeks ago I tried cleaning with air and with a can of control cleaner that I used to used on variable resistors and capacitors. I thought that improved things, but it didnot seem to last. Today I sprayed Isopropyl alcohol into the receptical and the plug. It seems to be slowly charging this evening with those two pieces of equipment.
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someone pleaaasseee help!!!!!
This will help you backup and restore the device. http://support.apple.com/kb/ht1766
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Suddenly my I pad won't charge. A box appears saying 'this accessory is not supported'. What accessory? What does this mean? Why has it suddenly happened? What do I do?
Hi Eileen,
With iOS 7, the devices have become more sensitive to the type of cable that is being used to charge the device. I have found that with my iPhone 4, once I upgraded to iOS 7, it became a little more sensitive to even my iPad charger. It doesn't always recognize it if I just plug it in, but if I slide it in slowly until I hear the charging tone, then I can push it the rest of the way in, and everything works as it should.
Any chance the cable is bent or frayed? How long have you had the device and cable? If it is under a year old, take it into the Apple Store (device and cable) so you can show them what is happening. They should replace your cable.
Cheers,
GB -
I am trying to set up my emails - and when I sent a test it went to my old IPhone - when I re put all the information into my new phone it says This account may not be able to send or receive emails do you want to save.
What am I doing wrong?Good morning to all.
Well I spent many hours last night trying to get my Mail going on my iPad. I phoned Yahoo. After listening music for 3/4 of hour, they gave me so called advise, which I had already tried 25 times. I exchanged emails with Apple support team. They said I did not have support arrangement, so they could not help me unless I buy one time support that costs $30.
I can do emailing through Safari, but It is not up to current standard after I am so used to using "Mail" feature on iPad.
I am now in a desperation state, so I am thinking to buy one time support from Apple.
Just so someone might be thinking about Downloading Yahoo app for Mail, you should know it would not help me because my iPad iSO is 5.1.1. It has to be iSO 6.0 or higher. So I thought rather than spending $30 on one time support from Apple, I just trade in my iPad to get newer iPad.
Is there anyone out there who might save me $30? Thank you everyone for thinking about my problem. BcCanip -
every time i connect my ipod touch 4th gen. it says this accessory is not supported by ipod touch so people recommended me to just buy a new charger, so i did, but the night before I got my new charger it stopped charging, what should I do now?
also my power button does not worked it got stuck so therefor it doesn't work, are there any ways i can help it get loose and working again?Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Hi all. I am new to iPad and am trying to buy / download certain apps thru iTunes and or App Store. I have found the apps i want yet I keep getting messages saying "this app is not yet available in the South African store"! which means i am unable to buy it. Why not and how can i get around this? Thanks
If you see a dialog telling you the app is not avaiable, then it's not available.
And keep in mind, your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article -
When charging this diverse May not be supported icon comes up and won't charge
When charging my iPhone an icon comes this devise may not be supported and won't charge
Are you using an Apple cable?
If so, do you have access to another Apple cable from a friend or family member that is known good to try to determine if the cable you are using is bad? -
My phone says this accessory is not supported. It happens all the time. Charging or not. It does it all the time. I can be using the phone, using google, opening an app, it don't matter. Can someone help?
Check the charging port. Sounds like there is some kind of debris in there that could be causing this. You can clean with a small toothpick or soft toothbrush.
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Does anyone know when T-Mobile will be added to the list of supported networks?
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<http://appleinsider.com/articles/13/03/26/t-mobiles-iphone-5-to-support-aws-will -ship-unlocked-in-april>
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