What does the engineer do to set up BT Infinity?

Hi,
I have to be at work when the engineer comes to set up my BT inifnity (I currently have normal BT broadband) so my Mum has offered to sit in my house.
What do they actually do? I've always set up my own internet before, never needed an engineer.
Do they need access to my laptop or are they simply fiddling with sockets etc? I'm pretty sure I could set it up myself on my computer as long as the sockets and the line is working and I don't want an engineer on my laptop without me being there?
Thanks

Hi
It looks from your comments, as if you have not looked at the BT web site to see the basics of what is required for Infinity.
Please don't take this as a critism, it's a fact a lot of posters ask questions on the forum without carrying out any research.
I have attached a drawing that was for a query a few months ago that cover many of the requirements - please appreciate that I do not work for BT, this sketch has not been approved by BT and you use the information from it at your own risk.
Good Luck
Michael

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