What does the error message "Sorry, but we couldn't create a repair because of the business repair mapping." mean?

What does the error message "Sorry, but we couldn't create a repair because of the business repair mapping." mean?
Trying to send it to Apple to get the battery replaced. iPhone 5S iOS 8.0

    StephAnnDLC, thanks for posting. Are you still having issues with the videos? How about the battery issue? Have you tried this http://bit.ly/102vuCF and retested?^SP

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