What does the warning CS6 has stopped working mean for Elements 12?

What does the warning CS6 has stopped working mean with ElemenT 12?

Please read this (in particular the section titled "Supply pertinent information for quicker answers"):
http://forums.adobe.com/docs/DOC-2325
If you are talking about Photoshop Elements please post over at
http://forums.adobe.com/community/photoshop_elements

Similar Messages

  • My legally licensed CS6 has stopped working and reverted to trial mode.  I paid a bundle for this and don't care to pay more to keep the software I legally own.  There seems to be no customer support for this anymore, what do I do?

    My legally licensed CS6 has stopped working and reverted to trial mode.  I paid a bundle for this and don't care to pay more to keep the software I legally own.  There seems to be no customer support for this anymore, what do I do?
    The only answers I found were things like:
    Upgrade to CC or You're out of luck.
    This is not okay.
    Please Help!

    "Similar" problem here. I have bought a new PC, and want to install my precious CS5.5 to the new system.
    All I get is an "illegal serial number" message. Even though I deactivated on the old pc and even though I copy the serial (for the pc version) from my official products page (or whatever that page is called)...
    That's when the ordeal started to get someone at Adobe to figure out what is wrong.
    No voice support for my "old" version. 2011? Old? Come on?!
    The chat support is a Turin test, with no solution whatsoever.
    The websites linked to in the final "chat" lines which should answer my questions are utterly useless.
    So last attempt: I try overhere... and add my questions to you, OP...
    Note that the only way in which I can get a fast human reply is by calling the number for buying the new CC! Shame on you Adobe!

  • I'm getting the following error message when ever I try to start cs6 and the program gets close. "Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly."

    Hi,
    I’m getting the following error message when ever I try to start cs6 and the program gets close.
    “Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
    Please advise what is the problem? and How to sort this out?
    OS Name
    Microsoft Windows 8.1 Pro
    Version
    6.3.9600 Build 9600
    Other OS Description
    Not Available
    OS Manufacturer
    Microsoft Corporation
    System Name
    JARVIS
    System Manufacturer
    Dell Inc.
    System Model
    Inspiron N5110
    System Type
    x64-based PC
    System SKU
    To be filled by O.E.M.
    Processor
    Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    BIOS Version/Date
    Dell Inc. A11, 8/3/2012
    SMBIOS Version
    2.6
    Embedded Controller Version
    1.01
    BIOS Mode
    Legacy
    BaseBoard Manufacturer
    Dell Inc.
    BaseBoard Model
    Not Available
    BaseBoard Name
    Base Board
    Platform Role
    Mobile
    Secure Boot State
    Unsupported
    PCR7 Configuration
    Binding Not Possible
    Windows Directory
    C:\Windows
    System Directory
    C:\Windows\system32
    Boot Device
    \Device\HarddiskVolume2
    Locale
    United States
    Hardware Abstraction Layer
    Version = "6.3.9600.17196"
    User Name
    Jarvis\JARVIS\Abhishek
    Time Zone
    India Standard Time
    Installed Physical Memory (RAM)
    4.00 GB
    Total Physical Memory
    3.16 GB
    Available Physical Memory
    1.21 GB
    Total Virtual Memory
    3.72 GB
    Available Virtual Memory
    1.55 GB
    Page File Space
    576 MB
    Page File
    C:\pagefile.sys
    Hyper-V - VM Monitor Mode Extensions
    Yes
    Hyper-V - Second Level Address Translation Extensions
    Yes
    Hyper-V - Virtualization Enabled in Firmware
    Yes
    Hyper-V - Data Execution Protection
    Yes
    Display adapters:
      and NVIDIA GeForce GT 525M.

    Without the actual crash logs nobody can say, but chances are that your graphics hardware is to blame, so update the driver...
    Mylenium

  • HT5278 since I have loaded the update, my TIme Warner cable has stopped working.  It gets stuck at launch.

    SinceI have loaded the update, 5.1.1 my TIme Warner cable has stopped working.  It gets stuck at launch all I see is the logo of TWC.  I have reinstalled it, rebooted my IPAD. 

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I am running windows 7. My itunes keep shutting down on me. I keep getting the message itunes has stopped working What can I do?

    I keep getting the message itunes has stopped working. A problem has caused itunes to stop working correctly. What can be the cause?

    Hello Main Event,
    Thank you for using Apple Support Communities!
    I found this article while researching iTunes quitting unexpectedly on Windows 7 and feel it will help to resolve the issue here.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    It starts with troubleshooting 3rd party plug ins, then moves on to account troubleshooting if needed.
    Open iTunes in Safe Mode to isolate any inference with plug-ins or scripts not manufactured by Apple.
    Hold down the Shift and Control keys while opening iTunes. If performed correctly, you should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    After clicking Continue, determine whether the issue you were experiencing persists in Safe Mode.
    If you see the same issue while iTunes is in Safe Mode, proceed to the Create a New User Account section below. If you do not experience the same issue, consult iTunes: Troubleshooting issues with third-party iTunes plug-insfor steps on how to remove third-party plug-ins.
    Take care,
    Sterling

  • I receive the error Photoshop cs6 has stopped working for windows 7 32 bit

    I downloaded and installed cs6 for windows 7 32 bit and cant open it to use,i get the message" adobe photoshop cs6 has stopped working" I have tried different graphics drivers but still the same. My other adobe softaware works fine,IE: elements11 and lightroom4. Any ideas?

    Did you receive any error messages during the installation process?  You can check your installation log files to look for errors.  Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to locate and interpret the installation log files.

  • HT1349 As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening :( . What can i do?

    As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening . What can i do? Please HELP

    Hi,
    i have tried all that and it still comes up with the same message or doesnt open at all . I have also i have created a new user and itunes works fine on that account.

  • The autorotation function has stopped working in my text message app. only.  It is working for all other applications.  What has happened? How can I fix it.  The autorotate is on.

    The autorotation function has stopped working in my text message appnly.  It is working in all other apps.  The autorotation is turned on!  What has happened?  How do I correct this?

    1. Try quitting the Messaging app
    Double tap the Home button, hold the app icon until it wiggles, tap the red dot, tap the Home button twice
    Relaunch
    2. Reset: Hold the Sleep/Wake and Home buttons until the screen goes dark and the Apple logo appears

  • I accepted a version update and now iTunes closes on launch with the message "iTunes has stopped working. Windows will close the program and notify you if a solution is available." What to do?

    I accepted a version update and now iTunes closes on launch with the message "iTunes has stopped working. Windows will close the program and notify you if a solution is available." What to do?

    Hey Todd Rubenson,
    Thanks for the question. I understand that you are experiencing issues with iTunes for Windows unexpectedly quitting. The following resource may provide a solution:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks,
    Matt M.

  • I get the message "rnpag has stopped working" followed by "firfoxx has stopped working", what can I do to get firefox working again?

    Over the past few months firefox has been crashing unexpectedly but just today it crashed and will not reopen even after shutting down and restarting my laptop. The message that appears when I start my laptop and again when I try to open firefox is "rnpag has stopped working" this is then followed by the message "firefox has stopped working" when I request a solution to the problem nothing happens.

    You don't have "Photoshop" proper.  You have a cheapo emasculated version called Photoshop Elements.  That is NOT Photoshop.
    As Gene told you:
    Unfortunately, you're in the wrong forum.  This is not the Elements forum.
    Here's the link to the forum you want:
    https://forums.adobe.com/community/photoshop_elements/content

  • "Adobe Media Core CS6 has stopped working" error.

    I have had Premiere Elements 11, Photoshop Elements and LR 4 installed for over a year on my Windows 7 computer. Over the last couple months, within a few minutes of turning on my computer I get an error that Adobe Media Core CS6 has stopped working. It seems like this might be related to Premiere but I have not been able to find a solution. This occurs even if I have not run any of my installed programs. Any suggestions what is causing this and how to fix it?

    I had not saved the detail files earlier today (it appears they disappear on a restart), but did a shutdown/startup a short time ago and had a recurrence again. (Although two subsequent cycles did not generate the error.) I saved the files and the .xml file indicates the parent process was Elements 11 Organizer this time, not LR4.
    I had been living with this problem for a while, one of the set of saved error file sets was from 5/1. I don't recall for sure if that was from the first occurrence of the error, but I decided to look for other programs installed just before that time. I see that Adobe Creative Cloud was installed the day before, 4/30. I don't recall how/why that was installed since I don't have any Cloud products. Also installed on 4/30 were three Microsoft Visual C++ Redistributable files, which show installation times one minute before the Creative Cloud installation, so I assume they are part of the Cloud installation. The next most recent (before 5/1) installed program was Smith Micro Anime Studio Pro 9.5, which was installed on 4/29.
    The firewall settings have not changed. I was in a chat with my ISP when the problem occurred this afternoon, but not during the latest occurrence. I don't recall any updates since 6/24. I believe the error had occurred every time I started my computer before the Firewall changes, but it seems to be more sporadic now.
    I will see what else I can come up with tomorrow since it is getting late. I wanted to get this all down before I lost my thoughts.
    Update 7/5:
    I have more information, but still no solution.
    I found this thread Adobe Media Core CS6 has stopped working related to the same error, but it had no solution. The error did not occur when I exited PS Elements or Premiere Elements as it did for that person.
    I also found Adobe media core cs6 stopped working......??? and tried the steps to rebuild the Photoshop Elements editor preferences file, but no success.
    I had noticed that Adobe Creative Cloud was installed the day before, so I uninstalled it. Error still occurred.
    I installed a different firewall (Zone Alarm Free) and disabled Windows Defender, error still occurs.
    Uninstalled Anime Studio Pro (that had been installed a couple days before, error still occurred.
    I will provide more updates as I try more changes.
    Update 7/20:
    More things I tried:
    Repaired quicktime via control panel, did not fix
    Uninstalled quicktime, error did not recur
    I noticed that there remained a plug-ins folder in the quicktime folder, so I renamed it.
    Reinstalled quicktime from Apple site on 7/12 and the CS6 error has not recurred.
    Additional info not directly related to original question, but occurred afterwards.
    I don't think it is related, but a few days later started getting a small blank MFC CTxfiHlp window upon windows startup. I haven't resolved that yet, but it is related to my Creative XFi sound card.
    I also noted when I reinstalled Anime Studio Pro that the readme contains a warning that 64 bit windows does not support quicktime; that I should use the 32 bit version of their software.
    I installed the latest Creative sound card software, but started getting lockups. Still working on this, but the original problem seems to be solved.
    The only other thing I can think of is that iTunes software had been installed, but I removed it. It is possible that caused a problem with quicktime??
    Anyway, the removal of quicktime (including the Plug Ins) and re-install did resolve my problem.

  • Adobe Media Core CS6 has stopped working (Premiere Pro Family CS6)

    I have recently upgraded my computer to better run Premiere and Encore but have now encountered the error "Adobe Media Core CS6 has stopped working". The program will then boot even after I choose either of the two options that say they should close the program. They both seem to run fine after getting past the error but I would rather not have to see it everytime and know that something is amis. I have tried uninstalling and reinstalling Quicktime like some other users have suggested but I think my problem may lie elsewhere. Can anyone help me out?
    Problem Event Name:
    APPCRASH
      Application Name:
    Adobe QT32 Server.exe
      Application Version:
    6.0.1.0
      Application Timestamp:
    5043716a
      Fault Module Name:
    cwalsp.dll
      Fault Module Version:
    2.8.13.1
      Fault Module Timestamp:
    4f33e357
      Exception Code:
    c0000005
      Exception Offset:
    00017914
      OS Version:
    6.1.7601.2.1.0.256.1
      Locale ID:
    1033
      Additional Information 1:
    0a9e
      Additional Information 2:
    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:
    0a9e
      Additional Information 4:
    0a9e372d3b4ad19135b953a78882e789

    cwalsp.dll
    Find out where that's coming from and what it does, then reinstall or uninstall the program it came with. Pertinent information suggests that this may be a DLL of a DRM client for games that interferes with local ports...
    Mylenium

  • Media core CS6 has stopped working

    I get an error message upon starting up my computer: Adobe media core CS6 has stopped working. What does that mean?Premiere Element 11
    Message was edited by: Danielle Jaworowski Can someone answer me?

    More information needed for someone to help... click these links and provided the requested information
    -http://forums.adobe.com/message/4200840
    -http://forums.adobe.com/thread/416679

  • My iPhone 5 won't charge properly, computer doesn't recognise it and the home button has stopped working completely, it hasn't been dropped or water damaged at all, any ideas?

    My Iphone 5 won't charge properly, computer won't recognise the device and also the home button has stopped working completely, it hasn't been dropped or suffered any water damage, anybody else had anything like this? and what are the solutions? thanks

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • "Adobe Premiere Pro CS6 has stopped working" but was working fine a week ago...

    On my desktop (Dell XPS 8300), I keep getting the error message "Adobe Premiere Pro CS6 has stopped working" when openng up a previously created project or trying to create a new one in Premiere Pro CS6.
    On my laptop (MS Surface Pro 2), I can load projects and edit them, but I cannot export media.  When I try, it just sits there and does nothing.  I've also tried sending it to Media Encoder, but that doesn't help either.  Sometimes, it crashes too.
    I'm running Windows 8.1 on both with the latest updates installed.
    Oddly, this started roughly around the same time on both computers.
    I've tried uninstalling and re-installing, but that didn't help.
    I've run the Windows troubleshooter and that didn't help either.
    I've tried running as an administrator, and running the program in compatibility mode for Windows 8, 7 and Vista - that doesn't solve the issue either.
    At this point, I can't do any work and am even considering paying for CC even though I just dropped $700 on CS6 last year, but I'm wondering if that would even solve the issue, or if the CC version would also not work...

    >started roughly around the same time on both computers
    Most likely cause is a Windows update that changed "something" about the video system
    Check the vendor site (NOT Windows update) for a newer video driver
    •ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

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