What does this mean? "You are running an operating system that Illustrator no longer supports."
Im trying to download photoshop as my first app with creative cloud and i keep getting this message , "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms."
You mention both Illustrator and Photoshop so it is not clear which you mean. The message means you need to review the operating system requirements information on the following pages to see if your machine falls short of the requirements.
System requirements | Illustrator
System requirements | Photoshop
Similar Messages
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this is what i get when I go to down load the program on to my computer
You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms.
I am stuck
thank you
CindiI guess you are trying to download from Adobe web site. if you are using Mac OS X 10.6.8 or WIndows Vista/XP .
Install Adobe Application Manager and update and Sign in.
It will auto detect the version of Illustrator which is compatible with your computer and list the same .
Then you can go ahead and install the same .
You may download Adobe application manager using below link :
Windows :
http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager9.0_all.exe
Mac :
http://download.adobe.com/pub/adobe/creativesuite/cc/mac/ApplicationManager9.0_all.dmg -
"You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms." this is the message i got with widow vista
https://helpx.adobe.com/illustrator/system-requirements.html
This is the list of system requirements. -
"You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms."
This is the message I received when I want to download free trial of AI CS6. What should I do?Hi Aram.Smo,
Please refer the following system requirement for Illustrator CS6.
http://helpx.adobe.com/illustrator/system-requirements.html#Illustrator%20CS6%20system%20r equirements
Hope this helps.
Regards,
Sumit Singh -
You are running an operating system that Illustrator no longer supports.
I cant download Illustrator Creative Cloud, I get the following message:
You are running an operating system that Illustrator no longer supports. Refer to the system requirements below for a full list of supported platforms.
Im running OS X 10.6.8, Intel Core 2 Duo, 4GB RAM. This all seems fine with the system requirements for Illustrator CC. Why can't I download?kitkat,
Have you followed all the crucial instructions 1) - 6), as follows (copied from my post in the other threead)?
Note: Very Important Instructions
You need to have a free Adobe account and be logged into it to use the links below, as Adobe sets a session cookie on your browser that allows you to access the direct download links. Otherwise, you will receive an “access denied” or “resume your download” message preventing the connection. So please follow these instructions carefully or the links will not work!
Adobe recommends temporarily turning off any surfing restrictions you might have running, like site or cookie blocking, filtering, firewalls or antivirus software.
Click «HERE» to visit this page and then select the “Download Now” button at the bottom.
If asked, then sign in with your Adobe ID or take a minute to create one for yourself.
Now close or cancel any windows that may pop up or any downloads that started.
OK! Now you’re logged in at Adobe with the trials cookie set, so you can instantly download any of the software below. Just make sure you have enough disk space.
Download the files either by clicking directly on the DDL links, or by right-clicking and choosing “Save Link As…” on the popup menu – and save all files to the same place.
Then follow the product installation instructions here. -
I have tried many times to download creative cloud desktop app such as AI, LR, PS, ID and so on. the following message appears You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms. The only one I have succeeded to download are DW and MU.
Please could you help outHello,
please have a look at the different sys-requirements for example:
AI: http://helpx.adobe.com/illustrator/system-requirements.html
PS: http://helpx.adobe.com/photoshop/system-requirements.html
(LR 1-5: http://helpx.adobe.com/de/lightroom/system-requirements.html)
You will find the same explanations for your other programs.
Hans-Günter -
This comes up ever time that I try to install Illustrator. I have a PC and have all of the necessary requirements (at least I think so) according to the System Requirements, yet this problem persists.
Check the requirements against your system. Search Google using "Illustrator System Requirements" and check for the version you are trying to install.
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i want to get the free trail
Hi kev1356,
The latest version of Illustrator requires 10.7 or later. Could to please click on Apple icon on top left and then About this Mac and provide the exaction version of OS you are using.
If you are using MAC 10.7 or later, Try downloading Creative Cloud Desktop app and sign in and try to download from there.
Free Creative Cloud | Download Adobe Creative Cloud free trial
Thanks,
Nikhil Gupta -
Hi what does this mean and what do I need to do?....You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms.
well not sure of what the problem is besides you running an operating system that adobe cannot work with. reply with that type info ie I am running windows xp home or OSX version 7.5.3 etc. Meanwhile here is the link for minimum system requirement for adobe's creative cloud products System requirements | Creative Cloud that should help. good day
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Why do I get a message saying "You are running an operating system that InDesign no longer supports. Refer to the system requirements for a full list of supported platforms."? What does this mean?
It means that your machine does not meet the system requirements for InDesign. Check the system requirements for InDesign against those of your machine to see where your machine comes up short.
InDesign - http://helpx.adobe.com/indesign/system-requirements.html -
I purchased photoshop and I get this message while trying to download it....
You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms.Well, but what system are you actually on? You have to provide technical info for people to be able to help you.
Mylenium -
Hi there
I got the following message when trying to install Photoshop CC, "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms."
I use Windows Vista so not sure what I need to do now! Any help would be much appreciated thanks.Photoshop CC only runs on Windows 7 or Windows 8/8.1. Not Vista.
System requirements | Photoshop -
I'm running Mac OS X version 10.6.8 How come I get this error message "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms." When I Try to download a FREE trail?
Hi Brizill,
Please refer to the help document below to understand the technical specifications for the same:
System requirements | Photoshop
Regards,
Sheena -
Error "You are running an operating system that Lightroom no longer supports. Refer to the system requirements for a full list of supported platforms." Whats the solution?
again, you need to upgrade your os or use lr5, System requirements
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This appears on my screen when I try to download InDesign CC. "You are running an operating system that InDesign no longer supports. Refer to the system requirements for a full list of supported platforms." I've tried with 2 different computers (Wind&Mac)
Bastaría con que indicases el sistema operativo en cda uno de esas computadoras para saber si son compatibles:
Microsoft Windows 7 with Service Pack 1, Windows 8, or Windows 8.1 (ID CC 2014 y ID CC)
Mac OS X v10.7, v10.8, or v10.9 (10.6.8 para la CC anterior)
Si utilizan un sistema operativo anterior, you are "out of luck".
http://helpx.adobe.com/indesign/system-requirements.html#InDesign CC system requirements
Marca por favor tu pregunta como contestada para facilitar su consulta a otoros usuarios. Gracias.
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