What generation nano do you receive if you participate in the 1st gen replacement program?

What generation of iPod Nano do you receive in the 1st Generation Replacement Program?
Do you receive a brand new iPod or a refurbished one?
I couldn't find online anywhere or get in touch with anyone from Apple over the phone regarding this question. I don't really want to get back a refurbished non-current generation one, so I wanted to make sure before I sent my away, so if anyone knows, thank you!

Does anybody know which company ships the "repaired" ipod back in Germany? We received an email including a tracking number which does not work. And the iPod did not reach me so far :-(

Similar Messages

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    For the iPod nano 1st gen replacement program what generation of iPod nano will it be replaced with?

    8GB. Nice little unit when used by itself. BUT don't even think about connecting to any docks or other third party interfaces 'cause IT AIN"T GONNA WORK RIGHT!
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  • I am from Germany. I have a Question to the iPod nano 1st gen replacement program: Can I upgrade to Ipod touch 8GB? The new Ipod nano Generation is too smal for my hands

    I am from Germany. I have a Question to the iPod nano 1st gen replacement program: Can I upgrade to Ipod touch 8GB? The new Ipod nano Generation is too smal for my hands

    Hello! Not a problem, because you will get a Ipod Nano 1st generation as a replacement, not a new / latest generation.

  • Apple ipod nano 1st gen replacement program

    Hello
    I read about the problems and the program online and applied and was found that my nano is part of those affected.
    Received confirmed email that a package was being sent out but i applied on sun 13th november and have not received
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    stated how can i send it back within the 10 days time limit they've placed to resend the nano to them?
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    What is the best thing to do, as i don't want to keep a ticking time bomb around the house, and the email is sent from don't reply address?
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    I recently sent my iPod Nano 1st Gen off for the replacement program.
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    I called Apple care again today, and they said they didn't have the stock and provided me with whatever they could.
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    I read on apple web site that there is a replacement for the ipod nano First gen http://www.apple.com/support/ipodnano_replacement/
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    the ipod is eligibal for replacement.
    I contacted the first store "ishop"  http://store.ishop.com.eg/index.php?xlspg=contact_us , they told me they don't know about it.
    so I called the second store "Bestbuy" http://www.bestbuyegypt.net/p/page.aspx?p=contact_us , they told me yes we know about it and they sent apple a mail to know about it because they dont know who is going to pay for the replacement and i quote "Is it going to be the customer who is going to pay for the new product or the store or Apple".
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    please help

    Me too Mr. a.sokkary i found the same response from version mega store
    can any one from apple help us through this >>
    My Ipod serial number is YM602E09TK2
    please reply dear  APPLE

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    Hi!
    I'm having the same error in every try. I introduce the serial number, my Apple ID and password, my address and when I press "Continue" I always get next message:
    We're sorry, there was a problem processing your request.
    Please try again in a few minutes or return to the Apple Support site.
    I have tried several times every day in a week from different computer windows or mac and always get the same error.
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    Its now October and Im still getting the same error as I did last year.... anyone know whats going on? I would really like to get a replacement of my nano.

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