What happened. Running windows 8.1 adobe did an update to latest reader version and broke it. now cannot reinstall older version. r

Adobe updated reader to latest version and broke it. tried everything on the adobe troubleshooting guide. uninstalled with intent to install older version, but now that won't even work. Old version was working fine- now I cannot access any of my .pdf files. trying to get work done - totally frustrated and disgusted.

If you are in Windows -which you haven't said- you can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

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Pages is telling me that I need a newer version before I can open my document. I have the latest version and I am able to open older versions. Whats up?

Pages is telling me that I need a newer version before I can open my document. I have the latest version and I am able to open older versions. Whats up?

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

Can't open Firefox any more. Shows up in processes but never activates. It was coming up yesterday but running at around 120k. Did my updates, tested my plug-ins, extensions, etc. but now can't even use it. Any suggestions?

Firefox was working fine but started having crashes this week. Concurrent with multiple problems I'm having with a new Brother printer with driver downloaded via Firefox. No viruses, no spyware, cleaned cache, deleted cookies - have done everything I can think of. And then today, can't even open Firefox though it does show up in processes at around 30K. Yesterday it was coming up at 100k+ when it was working but was very slow. For example, my email through AOL, it duplicated every email I opened, crippling the whole process. Turned off compatability mode - have done everything suggested via the Firefox site. If I have to reinstall it, is there a way I can save my bookmarks?

You could experiment with giving OBP the absolute path to that USB device, but I doubt you'll be successful. The Sunfire 280R (same hardware as the Sunblade 1000, Sunblade 2000, and Netra 20) design expected USB to be only for keyboard and mouse, not for any storage devices. If booting ever works manually from a USB stick, then you could create a custom alias for the device.
Try an experiment by using a CD or DVD of an older release of Solaris 10 instead of the current release.
[http://www.sun.com/software/solaris/releases.jsp|http://www.sun.com/software/solaris/releases.jsp]
The earlier ones need fewer hardware resources. I also recall a few forum posts that seem to suggest the bootblock structure on the CD's and DVD's of those earlier releases was more compatible with older hardware.
You might also need to get yourself a copy of the OBP 4.x Command Reference Manual, document No. 816-1177
[http://dlc.sun.com/pdf/816-1177-10/816-1177-10.pdf|http://dlc.sun.com/pdf/816-1177-10/816-1177-10.pdf]

Running Windows XP service pack 3. Updated Firefox from 8.0 to 9.0. Now when Firefox opens "The URL is not valid and cannot be loaded" is displayed in a window and no home page appears. What's wrong?

Running Windows XP service pack 3. Updated Firefox from 8.0 to 9.0. Now when Firefox opens "The URL is not valid and cannot be loaded" is displayed in a window and no home page appears. What's wrong?

That issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test

Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test tomorrow. I have deleted and reinstalled the application. I have rebooted. I have made sure my PDF's are associated with the program. Every PDF on my computer won't open and I get the same error message. It simply says Attempt to access invalid address. How can I fix this? Thanks.

Hi Don,
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
Note: Please take a backup of the registry before attempting this change.
Regards,
Rave

HT1338 I'm running MacOS 10.7.5 with all updates and did an update last night for aperture and now aperture doesn't open. What's Zup?

I'm running MacOS 10.7.5 with all updates and did an update last night for aperture and now aperture doesn't open. What's Zup? Help!

Also when I do the system update it's not giving me an update for the latest Snow Leopard. I never knew that was available until I started looking around this site and it seems that since I have the internal dual core I should be able to update to mountian lion...is this correct? Will someone please help me and walk me through this. I love my mac I want to have it running like it should be.

What happens during an iphone 5 processing order, i ordred mine 1 week ago and when i check the status it says processing order

What happens during an iphone 5 processing order, i ordred mine 1 week ago and when i check the status it says processing order

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I have PS5 extended and run windows 7 when trying to download updates it tells me that the update failed and the reason it failed was that my serial

Ihave PS5 extended and run windows 7 when trying to download updates it tells me that the update failed and the reason it failed was that my serial is not valid

Updates can be downloaded here:
Adobe - Photoshop : For Windows
If you are still having problems with your serial number you have to contact Adobe Customer Service. We are not to take care of serial number issues.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Gene

Trying to burn a playlist in itunes and i get this message at the end 'The attempt to burn a disc failed. An nknown error occurred (4450)'. This is with a new Dell laptop running windows 8. The playlist was 17 songs from cd's and itunes. Any ideas?

Trying to burn a playlist in itunes and i get this message at the end 'The attempt to burn a disc failed. An nknown error occurred (4450)'. This is with a new Dell laptop running windows 8. The playlist was 17 songs from cd's and itunes. Any ideas?

try this...
This is how I managed to fix the problem...and I hope this helps others in the similar situation.
I tried with another program..latest version of Nero, and this was also stopping at the 'initialising' stage. I was now lost! I thought the last resort is to give Evesham (My PC manufacturer) a buzz. They were very helpfull. Basically go into 'Control Panel', 'System', and click on the Hardware tab, then 'Device Manager'. Uninstall everything in the DVD/CDRom Drives. Then uninstall everything under the catagory IDE ATA/Atapi disk controllers. This is where my problem was, as I only had one IDE channel here. You should have 4 or 5! Reboot your machine, and everything will automatically re-load. I tried burning using Nero and it worked. Then the big test was iTunes. It worked 1st time!
I asked why the IDE channels have dissappearred, and he said sometimes uninstalling Programmes occasionally removes them.
I hope this will help others who are having problems to burn stuff on iTunes.

I recently did an update to my iphone 4s and now i have lost all my custom ringtones and some music I had loaded. What have I done wrong ? I did a backup and restore.

I recently did an update to my iphone 4s and now I have lost all my custom ringtones as well as some music I had loaded. I did a restore and backup but nothing changes. What have I done wrong?

Hello Chance1985,
Sorry for your wait. Okay so let's try re-connecting with iTunes on your computer and syncing your device. This may give you all your stuff back. Sync in Music tab.
^Connor

Just bought new PC running Windows 8.1. I have Install discs for Photoshop 4 and an upgrade to Photoshop 7. Unfortunately the Photoshop 4 Install disc won't run as it's incompatible with 64 bit. How do I install Photoshop 7 on my new PC? Is there a place

Just bought new PC running Windows 8.1. I have Install discs for Photoshop 4 and an upgrade to Photoshop 7. Unfortunately the Photoshop 4 Install disc won't run as it's incompatible with 64 bit. How do I install Photoshop 7 on my new PC? Is there a place I can download the Install files from?

Pagemaker is ancient, obsolete and unsupported. It was discontinued over 10 years ago. (Though why it is still sold is a mystery.)
If you want to run PageMaker, your best bet is to use a Win2K or WinXP PC.
Otherwise move to Indesign or look at Serif's PagePlus or Scribus.

My iPod touch 2nd generation forced a software update to apply to my ipod via itunes. what effect did this update have on my ipod software, as i still cannot download some apps?

My iPod touch 2nd generation forced a software update to apply to my ipod via itunes. what effect did this update have on my ipod software, as i still cannot download some apps?
I would appreciate your support to help me figure out if this problem is solvable.
The error comes about whilst trying to download certain apps from the app store, including CSR Racing which when i tap on install a message box pops up saying "This App Is Incompatible With This iPod touch", another time for a different app it came up with a message saying "This app requires OpenGL ES 2.0 graphics capability.
Main questions:
What was achieved from the latest forces iPod touch 2g update (17/07/2012)?
solvable problem(s)?
Will i need to buy a more recent model of iPod touch if this isnt fixable?
ps. My iPod has lasted me 3 years so far so i am not suprised, still in good nick!
thanks, Sim x

i saw something on itunes just a moment ago saying iPod 1g can download 3.1 update for £2.99, will this help with the compatability of the csr racing app at all with that individual problem? |http://support.apple.com/kb/HT2052] (html for this)
i didnt think graphics could change via software updates

HT4007 What happened to my keywords? Since the last update of aperture I can't see my keywords anymore! Who will help me find them back?

What happened to my keywords? Since the last update of aperture I can't see my keywords anymore! Every photo (1000s of images) had several keywords, but they're all gone. (Or at least I can't see them anymore.) Who will help me find them back?

You need to enable the display for metadata in Browser and Viewer.
There are several places how whereyou can turn it on; for example, from the main menu bar "view" menu:
View > Metadata display > Viewer > Show Metadata
View > Metadata display > Browser > Show Metadata
You need to configure the Metadata shown in these overlays.
Use
View > Metadata display > Browser > Customize
Enable all tags you want in the left column of this panel. The "keyword" are enabled in the "Content" section of the left colum.
Regards
Léonie

HT201342 What happens when I purchase a new iPad? How Will my music, photos and information transfer? Does iCloud hold all of that, if so how do I access it?

What happens when I purchase a new iPad? How Will my music, photos and information transfer? Does iCloud hold all of that, if so how do I access it?

Welcome to the Apple Support Communities
When you set up iCloud on a new device, you will get photos from Photo Stream (you will have to transfer them to the device), your contacts, calendars, notes, reminders and your iCloud mail address. All of this will be done automatically by iCloud when you log in iCloud on your device.
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I did an update to iOS 4.2 and now several of my applications won't open. My iBook shelf is empty and won't open. I click on it and it just flashes and closes. What is the problem?

I did an update to iOS 4.2 and now several of my apps won't work. Help!

The very first thing you should try is a simple reset. Hold down on the sleep button and the home button at the same time for about 10 seconds until the Apple logo appears on the screen, let go of the buttons and let the iPad restart.
If you haven't restarted your iPad in a while this can really help.
If this doesn't help, then you can try removing the problem apps and reinstalling them.
Retired Engineer makes a good point. It would be a good idea to update your software.

What happened. Running windows 8.1 adobe did an update to latest reader version and broke it. now cannot reinstall older version. r

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