What happened to Adobe Media Encoder???
Adobe Media Encoder has disappeared from the CC list of apps available, and I need to reinstall. What happened to it?
I have Windows 7, HP elitebook 8560w laptop - my video drivers crashed, which caused problems with any software that used them. So I've been uninstalling, and re-installing apps but Media Encoder is no longer in the list on my CC desktop app.
I looked at my video box (also win 7, an HP z820 tower, not a laptop) and it's not on the list in the CC app for that one either. That box is fine, no issues, and media encoder is installed, but it does not show up in the list of installed apps.
Was there a change that does not let you install Media Encoder as a seperate app? Does it now only come with other CC video apps?
thanks for your help!
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Please Help!> Is there anybody in ADOBE who want to HELP, or you didn't care about your customer problems?
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After Effects and Adobe Media Encoder CS5 Both Hang on Start-Up
I've got problems with After Effects hanging when I start it up on my Mac Pro 2.66 Ghz. (OS X 10.6.7 with 20 Gb of RAM). The program starts, but hangs when MediaCore is initialized.
The same thing happens with Adobe Media Encoder CS5, but it hangs when ExporterQuickTimeHost.bundle loads.
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Anyone have an idea on a way around this for either program?
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David BiddixI'm having this issue as well, I've spent all morning researching what the problem is, but nothing is working for me. I deleted everything from my Quicktime folder because I read it could be a codec problem to no avail (thankfully I backed it up beforehand), I don't have a firewall, I can't think of any reason that it would freeze.
I'm running this on a MacBook Pro 15 inch version 10.6.7
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Adobe Media Encoder won't start
Not OP, but I have the same problem. AME just won't run. Double click, it's loading, I can see the process in Windows Task Manager but it just goes away again. Tried deleting that watch folder .xml but not working. Here's my spec from the FAQ:
What version of Adobe Media Encoder? Include the minor version number (e.g., Adobe Media Encoder CS6 with the 6.0.1 update).AME CC from premiere cc 7.0.1
What other Adobe applications do you have installed, and what application are you using Adobe Media Encoder with?Premiere Pro. Premiere Pro
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)Used creative cloud to update to latest version
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".Windows 7. All update patch installed.
Are you using Adobe Media Encoder through a Creative Cloud Membership subscription?Yeah
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".N/A. App won't launch
If you are getting error message(s), what is the full text of the error message(s)?No error message
Is the problem only occurring with a specific output format or encoding preset? If so, which one? If this is a custom preset not included with AME, then upload the preset file to a file-sharing site and provide a link.No.
What were you doing when the problem occurred?Booted up the computer. Launch AME.
Has this ever worked before?Yes.
What other software are you running?Google Chrome
Do you have any third-party codecs installed?Avid DNxHD, Cineform Studio
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).Regular desktop
Are you using Mercury Playback Engine GPU Acceleration in Premiere Pro?Yes.I have a problem like this:
Anybody HELP?
Process: Adobe Media Encoder CC [16188]
Path: /Applications/Adobe CC/*/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
Identifier: com.adobe.ame.application
Version: 7.2.0.43 (7.2.0)
Code Type: X86-64 (Native)
Parent Process: launchd [253]
Responsible: Adobe Media Encoder CC [16188]
User ID: 501
Date/Time: 2014-02-05 01:15:39.418 +0100
OS Version: Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: 7E5DC048-8DD8-5DA9-CFD0-539F29161D59
Sleep/Wake UUID: D2BBCDCA-68C3-4C86-B34D-57E4C884FDD8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: $$$/dvacore/filesupport/DirCreate=The directory '@0' could not be created. Please check the parent directory protection or permission rights.
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8a1c2866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8998835c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8f10dbba abort + 125
3 libc++abi.dylib 0x00007fff95124141 abort_message + 257
4 libc++abi.dylib 0x00007fff95149aa4 default_terminate_handler() + 240
5 libobjc.A.dylib 0x00007fff9413c322 _objc_terminate() + 124
6 libc++abi.dylib 0x00007fff951473e1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff95146e6b __cxa_throw + 124
8 com.adobe.dvacore.framework 0x000000010022814d dvacore::filesupport::DirHelper::Create() + 813
9 com.adobe.AMEAppFoundation.framework 0x0000000104f285e9 AME::foundation::AppUtils::GetUserPresetDir(bool) + 425
10 com.adobe.Batch.framework 0x0000000105c0a842 AMEBatch::Initialize() + 2194
11 com.adobe.ame.application 0x00000001000273cb AME::app::AMEAppInitializer::AMEAppInitializer(exo::app::AppInitArgs&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 811
12 com.adobe.ame.application 0x000000010000ad6a AME::app::AMEApp::InitApplication(exo::app::AppInitArgs&) + 2426
13 com.adobe.exo.framework 0x000000010513e77a exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 1066
14 com.adobe.ame.application 0x00000001000141a8 AME::RunTheApp(exo::app::AppInitArgs&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&) + 1576
15 com.adobe.ame.application 0x0000000100056a38 main + 424
16 com.adobe.ame.application 0x0000000100003f74 start + 52
Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
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Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.49)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports
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Serial ATA Device: APPLE SSD SM1024F, 1 TB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
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USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1 -
Adobe Media Encoder CS5 doesn't work anymore (WHY? WHAT's WRONG?)
The system I use is Adobe Production Premium CS5.
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What more can I do ??????
I would be very grateful for a solution.
Regards, Arie de Jong, RotterdamHi Jim,
Thank you very much for the suggestions for a solution. First I considered
re-installing Win 7 Pro, because I did not have a fall-back point
predefined. So I could not try to reload a previous system environment. But
for your information the following.
Yesterday my son suggested that there could be some corruption in a control
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Regards from Arie de Jong -
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I'm using Premiere CS4 to edit a short skiing video. All shots were taken using a GoPro @ 60fps, 720p. All of the clips were converted into slow motion by using "Interpret Footage" and setting the frame rate to 24. I used the sequence preset "AVCHD 720p 24", and editing seemed to work fine. The video played smoothly and correctly. However, after exporting in Adobe media encoder, the video was far different than what I previewed in the timeline. It seems as though each clip shows up at the correct time, but it disregarded any trimming I did to the clips and each one is played from the very beginning. Also, each clip plays extremely slowly, and there is signifigant ghosting (frame blending issue?). I can also see that the preview window that shows up while I set the export settings displays the incorrect video as well. However, if i change it from "source" to "output", it displays it correctly. I tried exporting using H.264 720 24p and the youtube HD widescreen preset, both of which failed. I am somewhat new to HD video, but I cannot seem to come up with any reason why my video will not export correctly. Any thoughts?
PC Specs:
Intel Q6700 quad core @ 2.66gh
4gb ddr2 ram
1tb 7200rmp hard drive
GeForce gt240 graphics card w/ 1gb dedicated video mem
windows 7 ultimate 64
All updates to premiere installedI don't think AVCHD is the correct preset... but I use CS5 so not 100% sure
Flip or GoPro video http://forums.adobe.com/thread/437535?tstart=0
- And http://forums.adobe.com/thread/668369?tstart=0
- And http://blogs.adobe.com/VideoRoad/2009/12/using_a_flip_minohd_camera_wit.html
- Says to use the XDCAM EX 720p 30p (or 60p?) setting for Flip (maybe GoPro?) -
What has happend to Adobe Media Encoder in CS4?
I have been making short (5min to 10min) movies for the web for several years. I have used Premiere Pro CS3 and exported to FLV using the CS3 Adobe Media Encoder. The results have been excellent using 800kb/s at 25fps.
I then upgraded to Premiere Pro CS4 but cannot get anywhere near the same quality out of the new Adobe Media Encoder. I have tried many settings, including 2-pass and/or VBR as well as Single Pass CBR. What ever I try the resulting video quality is poorer than from CS3.
For the moment I am sticking with CS3 until I can find a solution. I hope I have not wasted my money on the upgrade.
Can anyone help?
Spok.I have found in my testing that the Flash encoding options and the results are far superior to anything I ever got out of previous versions of this option in PPro CS3 and v2.0.
That being said, I always use Sorenson Squeeze. Wish Adobe could match the quality I get in Sorenson. It's closer than before, but the file sizes are still much bigger in AME and the quality is noticeably lower than what Squeeze can deliver. -
What software which i need to operate the adobe media encoder?
please help me. i have make a movie in adobe premiere pro cs4, but i can't export it. i have download adobe media encoder, but it can't work. then i download adobe support advisor and adobe manager, but the adobe support advisor shows this : "Inspection could not identify any issues. Please contact Adobe Support for further assistance. http://www.adobe.com/support" after i click run in diagnose creative suite product installation.
what software which i need to operate the adobe media encoder?
how to use the adobe support advisor?
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What's coming next in Adobe Media Encoder
what's coming in the next major update to Adobe Media Encoder, including DCP export and AS-11 export:
http://adobe.ly/Pj4i4wHere's the real link (no redirects).
http://blogs.adobe.com/aftereffects/2014/04/next-adobe-media-encoder-cc.html -
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Hello everyone,
So I am redering a video in Adobe Media Encoder and at the same time I am editing a new one in Premiere Pro.
I noticed that AME is constantly pausing the rendering and did not know why. It turns out that while I'm editing a video in Premiere Pro, I am constantly pressing the space bar to start/pause the video I'm editing. While I do that, AME keeps pausing/unpausing the rendering. Somehow, pressing the space bar in PP has an effect in AME.
I have no clue why it does that because the Premiere Pro window has the focus, not the AME one.
Has anyone ever seen that?
I use Windows 8 and Adobe CC.Hi Rallymax,
Yes I do queue footage by having an Autowatch set up on the directories where the video is written to. I rarely do a direct export unless testing new settings.
Don't take this as gospel but I too had a feeling that GPU acceleration didn't happen with AME, only direct export. Not sure where that came from, I did watch some of the recent Adobe TV Web Seminar's about new features of CC products etc, so maybe on one of those?
I found this while trying to find out where I had seen it but it is from AMD site not Adobe so whether it's fully 100% correct I dunno:
Adobe Media Encoder
The Adobe Media Encoder (AME), with support for OpenCL™ and GPU acceleration, automates the production of multiple encoded versions of source files, sequences, and compositions in Premiere Pro CC. With the GPU-accelerated AME and AMD graphics technology, editors can quickly encode projects and output files for virtually any destination. AMD GPUs handle the heavy lifting, freeing the system’s CPU to perform other functions.
I will try the same test as Jason, if I can find any AVHCD video and see what the results are. Will be interesting. -
Adobe Media Encoder CS4 runtime error
I am wondering why I am getting a runtime error while
attempting to use Adobe Media Encoder CS4...As soon as I launch
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fine...Does anybody have a ideal what is going on?Don't know if this helps anyone else, bt the runtime errors i have been getting occur when I try to build and burn a blu-ray file. And they happen intermittently. In fact, on this project, I had burned several test blu-rays without difficulty. When I made one minor change on the penultimate version, and tried to burn again, the system crashed with a run time error. Then it crashed 9 more times over the course of the week.
Finally in frustration, I created an interim ISO file in Encore- ie in the build workstream, i selected burn an image file rather than burning a blu-ray disk. After this intermediate step completed, i then did a separate burn in encore but burned from the image file. No snags.
Not sure why but this program has trouble doing a sequence of activities. As it is, I already render and save the file before burning. Now I have another interim step to create an image file before burning.
In my next hardware change, I am going to switch to make Mac and Apple software. Enough of MS Windows and Adobe, the GM and Chrysler of the software industry. Hopefully what my friends tell me is true; that Apple stuff actually works. -
Adobe Media Encoder stopped working in this project, works in others
Adobe Media Encoder just stopped working in my current project (in PPRO CS3). I'd output several MPEG2-DVD and Windows Media Files. Then I went to make one more MPEG2-DVD file, and when I clicked OK in AME, nothing happened. It should open a window to select where I want to put the file, and a few more options. No crash, no freeze, no error messages..and no output.
None of the AME formats work (WMF, Quicktime, etc). But other exports do work. I made my MPEG2-DVD file using Export to Encore.
I opened another project I'm working on, and AME does work in that project.
Back to my current project, and it still doesn't work.
I've rebooted, and uninstalled-reinstalled PP CS3.
Anyone fixed this? Thanks!After some more playing, I discovered that the other sequences in this project do still export using AME. So I made a new sequence, copied all the media from the problem sequence into the new one, and it exports OK. I lose fairly extensive Encore chapter marking, but that's a minor problem. No way to "cut and paste" chapter markers, I don't suppose?
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I tried a few other tricks with the original problem sequence: delete all media, and replace with one new short clip; delete the chapter markers; shorten the work area bar to just a few seconds and try to export "work area only"; turn off tracks; deselect either audio or video in AME... nothing worked to make this sequence export.
I also tried making a whole new project, and importing this one into it. Nothing changes - the problem sequence still wont' export, a copy of it leaves all media "unrendered..." exact same trouble as the original project. But it was while playing with this new project that I discovered that my other sequences did export, leading me back to the original project. That should have been the first or second thing I checked. Brain-dead Sunday.
Conclusion: something corrupt in the sequence, but darned if I can figure out what. Not the media. Not the chapter markers. There's code in the sequence itself, and I guess that must be it.
Enough time wated on this project. Thanks, all!
Gary -
Adobe media encoder not available in Photoshop CC - attempting to render animation.
I just downloaded CC about a week ago. I'm running it on a 32 bit Windows 8 PC. I've been trying to export video but the adobe media encoder is gray and unavailable. I can't find any support on this issue. I purchased the photography plan as all I needed was Photoshop. Anyone know what to do? When I try downloading the media encoder from the adobe website, nothing happens.
Unfortunately, video features are not supported for photoshoop cc and cc 2014 on windows 32 bit operating systems.
more info:
https://forums.adobe.com/thread/1320417 -
Adobe Media Encoder Appcrash in MSVCR90.DLL upon exit
Hello folks,
I didn’t see a forum for Adobe Media Encoder (hereafter referred to as AME), but since we are using AME hand-in-hand with Premiere, I thought I would post this here to see if anyone had any insight to why this is happening. Thank you in advance if you can help me figure this out; I truly appreciate any and all assistance!
I am the computer lab manager for the visual arts department at a community college. We teach video production courses in which we capture audio and video footage into Premiere CS5 and then export that footage to AME CS5. We do this on PC hardware (Dell Optiplex 755 and 780 units) running Windows 7 Enterprise 64 bit.
The way that I configure the master image is to install all software (the Adobe Master Collection) under the administrator account, configure settings within the programs (an example, though it is not related to this, just to give you an idea as to what I do to configure the master image – since our PCs have 2 hard drives, I launch Photoshop and change the scratch disk setting to point to the second drive) and then copy the local admin profile over to the default user profile within Windows so that all students get the same settings configured the way we want it.
Now, before I copy the profile over, I test the system thoroughly to make sure that everything is working as it should. AME functions fine prior to the profile copy. However, once I copy the profile over, and I use Sysprep for this because it is the only Microsoft supported solution for profile copying in Windows 7 that I know of, everything functions perfectly except when you go to close AME, it throws this error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Media Encoder.exe
Application Version: 5.0.0.402
Application Timestamp: 4b90428a
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.4926
Fault Module Timestamp: 4a1750b0
Exception Code: 40000015
Exception Offset: 0000000000042366
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1033
Additional Information 1: 8229
Additional Information 2: 822983f92e0fd00f8f437ec0e323139f
Additional Information 3: 285f
Additional Information 4: 285f9b2b24a1e8904affbcc4b711d880
I am assuming that Sysprep resets something when it copies the profile because I can log in as the Administrator during the testing phase and this does not happen. Once I sysprep and log in as Administrator again post-sysprep, this happens not only under Administrator, but under every other account that I log in as, both local and domain, and both with admin and non-admin privileges.
I ran the Adobe Updates to no avail. No matter what, this keeps happening.
This is a minor issue as everything does work, it is just that I am getting complaints from students and instructors that this is happening. Again, thank you in advance for your help. I appreciate it wholeheartedly.In the past (I do not know if that still applies today) there were problems with the Microsoft Visual C++ libraries that could be solved by downloading and installing the relevant DLL's from the Microsoft website. Beware, there are numerous files and you have to take care to download and install the version for your OS. Adobe tried to alleviate that problem, but may not have solved all the issues. It is worth a try.
-
Adobe Media Encoder error when encoding: winfile.cpp-759
Mods: Please move this to the appropriate thread wasn't sure to move it to Premiere or Flash
I receive this error when trying to encode AVI to H.264 using Adobe Media Encoder CS5 (64bit):
When searching through the forums, several suggestions for CS4 and current releases that I have tried are:
clearing the media cache through AME, and the folder location in %APPDATA%\Adobe\Common\
installing K-Lite Codec pack
changing the media cache files folder to a separate disk entirely
updating to the latest version (at the time of post ver 5.0.1.0)
uninstalling and re-installing AME (as an error might have occurred during updates)
verifying that the CPU has SSE support and is enabled
I expanded my search to google which gave similar errors (winfile.cpp-754, winfile.cpp-758, etc.) and a few responses were uninstalling any Nero products (don't have any burning programs on this computer - unless you count Windows)
The system that I have is:
MS Windows 7 64-bit
Intel Core 2 Quad Q6600 @ 2.40GHz
2x 1.0GB Dual-Channel DDR2 @ 800MHz
512MB GeForce 9600 GHz
2x 250GB HDD Mirrored
External USB 500GB HDD
Any ideas as to what the cause of this is?
LK.The information about installing codecs packs is true. It usually does more damage to your codecs already present with software already installed on your computer, and the registry settings even after removing it. That is why it is in good practice to do full image back ups monthy, saving the latest 3 for when I utilize last resort methods such as codec packs.
Adobe CS5 software has been working fine on my computer ever since its installation July. I forgot to mention that I have successfully used Premiere Pro CS5 for editing a dozen files ranging from SD small res to HD 1080i. This also includes just using AME CS5 itself for transcoding files for supported playback on different devices. I notice a greater difference in speed when using a more up to date machine that uses a GTX 285 card for GPU playback - a lot faster and smoother.
I have a 2nd, slightly older computer, that houses an extra drive I put in there to use as a scratch disk. I occasionally add that disk to the computer that has CS5 currently installed as a scratch disk for editing video. The external USB drive is used to store the final product and my backups.
This error has only come up 1 time out of the 49 files I have encoded that usually run 10 minutes to 1.5 hours. I had 9 AVI files in the encoding queue and it always stopped at this 1 particular file. I skipped the file and encoded the rest successfully, but I want to know why it causes an error in AME because this has never happened before. I have even used it on a more up-to-date machine spec wise, thinking that there is a 1% possibility that it doesn't like my computer. The same error was produced. The 9 files that I did encode are roughly the same video and audio format - just this one is the error.
I gave the file to my friend who was supposed to analyze before I got home - I usually assist them in PC problems and built his better-than-mine PC.
Any other suggestions for this error and/or a solution?
Lk
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