What happened to human decency in service at Verizon?
I have been speaking with Verizon Wireless Service since April about a phone that was lost in the mail. I have talked with numerous agents, most recently (removed). She was the most helpful, but has simply vaporized as they all seem to do.
I've been told I'd be called back, someone was working on my case, there are no managers who can assist, you need to mail the headquarters, etc. Each time I have been patient and gone along. Now I'm furious. No one has solved the problem or even offered to help. The old Verizon would have looked at my record as a customer, realized that I was a great family customer now and simply waived the fee.
The new Verizon keeps sending me around to other people who start at the beginning and don't have any decision making authority. If this is really what Verizon thinks of its customers, then it might be time for a switch.
I sent a letter to the address list on the web site (great customer service for a phone company) and no one responded. This is how I'd expect a low-cost carrier to treat someone, not a Verizon customer.
I'd like to speak with a human being with decision-making authority. Please read my case number before calling. I've repeated it a few dozen time in the last few months. Better yet, simply eliminate the payment from the bill.
Have others experienced this behavior?
Thanks,
Rick
>>Personal information removed to comply with the Verizon Wireless Terms of Service<<
Message was edited by: Verizon Moderator
Help_with_poor_service,
We want to investigate into this missing phone for you and find out what on Earth happened to it! I've requested to follow you. Please approve, follow me back, and then send a Direct Message using these steps http://vz.to/1cOOY6O
SarahO_VZW
Follow us on Twitter @VZWSupport
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Code Type: X86-64 (Native)
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-->
MALLOC_LARGE 000000010a725000-000000010a777000 [ 328K] rw-/rwx SM=PRV
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objc[3268]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreGraphics 0x00007fff8c43df9b sseCGSFill8by1 + 155
1 com.apple.CoreGraphics 0x00007fff8c471fb6 argb32_mark_constshape + 547
2 com.apple.CoreGraphics 0x00007fff8c4719c3 argb32_mark + 235
3 libRIP.A.dylib 0x00007fff8aabf100 ripl_BltShape + 1737
4 libRIP.A.dylib 0x00007fff8aabc3af ripc_Render + 362
5 libRIP.A.dylib 0x00007fff8aab8c86 ripc_DrawRects + 660
6 com.apple.CoreGraphics 0x00007fff8c46dc9f CGContextFillRects + 135
7 com.apple.AppKit 0x00007fff8b8924b3 NSRectFill + 227
8 com.apple.AppKit 0x00007fff8b819a67 -[NSView _drawRect:clip:] + 3995
9 com.apple.AppKit 0x00007fff8b817719 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3020
10 com.apple.AppKit 0x00007fff8b963560 -[NSNextStepFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 274
11 com.apple.AppKit 0x00007fff8b81186f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4755
12 com.apple.AppKit 0x00007fff8b80a2ed -[NSView displayIfNeeded] + 1676
13 com.apple.AppKit 0x00007fff8b963438 -[NSNextStepFrame displayIfNeeded] + 83
14 com.apple.AppKit 0x00007fff8b809a2d _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 648
15 com.apple.CoreFoundation 0x00007fff81e848e7 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
16 com.apple.CoreFoundation 0x00007fff81e84846 __CFRunLoopDoObservers + 374
17 com.apple.CoreFoundation 0x00007fff81e59af9 __CFRunLoopRun + 825
18 com.apple.CoreFoundation 0x00007fff81e59486 CFRunLoopRunSpecific + 230
19 com.apple.CoreFoundation 0x00007fff81e6919f CFRunLoopRun + 95
20 com.apple.RemoteViewServices 0x00007fff8c3d2bdc -[NSRemoteSavePanel beginSheetModalForWindow:completionHandler:] + 432
21 com.apple.AppKit 0x00007fff8bb6cff9 __-[NSDocument runModalSavePanelForSaveOperation:delegate:didSaveSelector:contextInfo:]_block_ invoke_2 + 950
22 com.apple.AppKit 0x00007fff8bb7b805 -[NSDocument _commitEditingThenContinue:] + 337
23 com.apple.AppKit 0x00007fff8bb774d2 -[NSDocument _commitEditingWithDelegate:didSomethingSelector:contextInfo:thenContinue:] + 91
24 com.apple.AppKit 0x00007fff8bb6cbdb __-[NSDocument runModalSavePanelForSaveOperation:delegate:didSaveSelector:contextInfo:]_block_ invoke_1 + 208
25 com.apple.AppKit 0x00007fff8bb8491d -[NSDocument performActivityWithSynchronousWaiting:usingBlock:] + 82
26 com.apple.AppKit 0x00007fff8bb6cb05 -[NSDocument runModalSavePanelForSaveOperation:delegate:didSaveSelector:contextInfo:] + 96
27 com.apple.AppKit 0x00007fff8bb6c1a4 __-[NSDocument saveDocumentWithDelegate:didSaveSelector:contextInfo:]_block_invoke_3 + 138
28 com.apple.AppKit 0x00007fff8bb6879f -[NSDocument continueActivityUsingBlock:] + 42
29 com.apple.AppKit 0x00007fff8bb6c06b __-[NSDocument saveDocumentWithDelegate:didSaveSelector:contextInfo:]_block_invoke_2 + 496
30 com.apple.AppKit 0x00007fff8bb7b805 -[NSDocument _commitEditingThenContinue:] + 337
31 com.apple.AppKit 0x00007fff8bb774d2 -[NSDocument _commitEditingWithDelegate:didSomethingSelector:contextInfo:thenContinue:] + 91
32 com.apple.AppKit 0x00007fff8bb6be13 __-[NSDocument saveDocumentWithDelegate:didSaveSelector:contextInfo:]_block_invoke_1 + 192
33 com.apple.AppKit 0x00007fff8bb8491d -[NSDocument performActivityWithSynchronousWaiting:usingBlock:] + 82
34 com.apple.AppKit 0x00007fff8bb6bd4d -[NSDocument saveDocumentWithDelegate:didSaveSelector:contextInfo:] + 92
35 com.apple.Preview 0x00000001036c7ed6 0x1035ff000 + 822998
36 com.apple.AppKit 0x00007fff8bb898ff __-[NSDocument canCloseDocumentWithDelegate:shouldCloseSelector:contextInfo:]_block_invoke_8 + 131
37 com.apple.AppKit 0x00007fff8bb6879f -[NSDocument continueActivityUsingBlock:] + 42
38 com.apple.AppKit 0x00007fff8bb71ca9 __-[NSDocument canCloseDocumentWithDelegate:shouldCloseSelector:contextInfo:]_block_invoke_1 + 1111
39 com.apple.AppKit 0x00007fff8bb84acf -[NSDocument performActivityWithSynchronousWaiting:usingBlock:] + 516
40 com.apple.AppKit 0x00007fff8bb71850 -[NSDocument canCloseDocumentWithDelegate:shouldCloseSelector:contextInfo:] + 291
41 com.apple.Preview 0x0000000103627d89 0x1035ff000 + 167305
42 com.apple.Preview 0x0000000103627bd0 0x1035ff000 + 166864
43 com.apple.Preview 0x0000000103627987 0x1035ff000 + 166279
44 com.apple.Preview 0x00000001036277b8 0x1035ff000 + 165816
45 com.apple.AppKit 0x00007fff8be62ef2 -[NSWindow __close] + 286
46 com.apple.AppKit 0x00007fff8be62c05 -[NSWindow _batchClose] + 65
47 com.apple.Preview 0x00000001036fbbb8 0x1035ff000 + 1035192
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49 com.apple.AppKit 0x00007fff8b7cb91b -[NSApplication makeWindowsPerform:inOrder:] + 217
50 com.apple.AppKit 0x00007fff8ba7bae5 -[NSApplication _makeWindowsPerform:forEvent:inWindow:standardWindowButton:] + 29
51 com.apple.CoreFoundation 0x00007fff81eb470d -[NSObject performSelector:withObject:] + 61
52 com.apple.AppKit 0x00007fff8b8d0f7e -[NSApplication sendAction:to:from:] + 139
53 com.apple.AppKit 0x00007fff8b9bdbfb -[NSMenuItem _corePerformAction] + 399
54 com.apple.AppKit 0x00007fff8b9bd932 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 125
55 com.apple.AppKit 0x00007fff8b93b524 -[NSMenu performKeyEquivalent:] + 281
56 com.apple.AppKit 0x00007fff8b93a175 -[NSApplication _handleKeyEquivalent:] + 526
57 com.apple.AppKit 0x00007fff8b833536 -[NSApplication sendEvent:] + 4282
58 com.apple.Preview 0x0000000103601d4c 0x1035ff000 + 11596
59 com.apple.AppKit 0x00007fff8b7ca0c6 -[NSApplication run] + 555
60 com.apple.AppKit 0x00007fff8ba46244 NSApplicationMain + 867
61 com.apple.Preview 0x00000001036007f4 0x1035ff000 + 6132
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0 libsystem_kernel.dylib 0x00007fff819bd7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8ac6778a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8ac6631a _dispatch_mgr_thread + 54
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0 libsystem_kernel.dylib 0x00007fff819bd192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff856af594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff856b0b85 start_wqthread + 13
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0 libsystem_kernel.dylib 0x00007fff819bd192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff856af594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff856b0b85 start_wqthread + 13
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1 libdispatch.dylib 0x00007fff8ac69270 _dispatch_semaphore_wait_slow + 211
2 com.apple.RemoteViewServices 0x00007fff8c3d234e __54-[NSRemoteSavePanel _runOrderingOperationWithContext:]_block_invoke_0323 + 64
3 libdispatch.dylib 0x00007fff8ac65a86 _dispatch_call_block_and_release + 18
4 libdispatch.dylib 0x00007fff8ac66965 _dispatch_worker_thread2 + 255
5 libsystem_c.dylib 0x00007fff856af3da _pthread_wqthread + 316
6 libsystem_c.dylib 0x00007fff856b0b85 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff819bd192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff856af594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff856b0b85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff819bd192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff856af594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff856b0b85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000003 rbx: 0x0000000000000000 rcx: 0x0000000000000280 rdx: 0x0000000000000000
rdi: 0x0000000000000280 rsi: 0x0000000000000000 rbp: 0x00007fff631fa0c0 rsp: 0x00007fff631fa098
r8: 0x000000010a70ecec r9: 0x0000000000000000 r10: 0x0000000000000440 r11: 0x0000000000000001
r12: 0x00007fc553e72a60 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x00007fc553e7378c
rip: 0x00007fff8c43df9b rfl: 0x0000000000010202 cr2: 0x000000010a70ecec
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Binary Images:
0x1035ff000 - 0x1037e3fef com.apple.Preview (5.5.2 - 719.25) <EF424E00-DDDF-321B-A789-8273F8BAEE48> /Applications/Preview.app/Contents/MacOS/Preview
0x103876000 - 0x103895ff7 com.apple.MediaUI (1.0 - 1) <62F2783A-413F-3E6F-849D-B748D726DE81> /System/Library/PrivateFrameworks/MediaUI.framework/Versions/A/MediaUI
0x103a17000 - 0x103a25fff com.apple.Librarian (1.0.1 - 1) <8479DC40-D188-3262-B33F-BC08E46AFD4D> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
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0x7fff8d769000 - 0x7fff8d908ff7 com.apple.QuartzCore (1.7 - 270.4) <97E20A5F-652B-3E85-8C46-DCB777248ECD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8d935000 - 0x7fff8d962fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x7fff8d96f000 - 0x7fff8da74fff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8da75000 - 0x7fff8db17fff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8db18000 - 0x7fff8db1bfff libCoreVMClient.dylib (??? - ???) <934D0D11-C34F-3C06-A352-21BB8FFE9774> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8db51000 - 0x7fff8dc5dfff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8dc5e000 - 0x7fff8dc9ffff com.apple.QD (3.40 - ???) <47674D2C-BE88-388E-B1B0-03F08BFFE5FD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8dca0000 - 0x7fff8dca1ff7 libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8dca2000 - 0x7fff8df10ff7 com.apple.QuartzComposer (5.0 - 236.7) <D556126B-3D67-3E37-82E0-D06532DE0C89> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8df9b000 - 0x7fff8e09dfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff8e09e000 - 0x7fff8e1abfff libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8e1d4000 - 0x7fff8e21afff libcurl.4.dylib (7.0.0 - compatibility 7.0.0) <2C442396-1006-3765-92D2-60869D4641CE> /usr/lib/libcurl.4.dylib
0x7fff8e29e000 - 0x7fff8e2a3fff com.apple.OpenDirectory (10.7 - 146) <A674AB55-6E3D-39AE-9F9B-9865D0193020> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 9
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4954
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=194.3M resident=85.8M(44%) swapped_out_or_unallocated=108.6M(56%)
Writable regions: Total=992.5M written=350.3M(35%) resident=830.7M(84%) swapped_out=0K(0%) unallocated=161.9M(16%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 249.7M
CG image 3056K
CG raster data 1472K
CG shared images 4624K
CoreAnimation 4104K
CoreGraphics 16K
CoreImage 8K
CoreServices 1324K
IOKit 333.9M
IOKit (reserved) 26.0M reserved VM address space (unallocated)
MALLOC 380.0M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 88K
OpenCL 44K
OpenGL GLSL 1372K
OpenGL GLSL (reserved) 128K reserved VM address space (unallocated)
STACK GUARD 56.0M
Stack 11.0M
VM_ALLOCATE 16.7M
__CI_BITMAP 80K
__DATA 17.4M
__IMAGE 528K
__LINKEDIT 48.6M
__RC_CAMERAS 248K
__TEXT 145.8M
__UNICODE 544K
mapped file 210.2M
shared memory 9.8M
=========== =======
TOTAL 1.5G
TOTAL, minus reserved VM space 1.5G
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Generic USB Hub, 0x058f (Alcor Micro, Corp.), 0x9254, 0xfd140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3 -
Closing One iTunes Account to Use Another, What Happens Next?
Hey,
I recently setup a .Mac Account for my iWeb, and now want to use the same username for my iTunes, instead of a hotmail.com Apple ID (aID).
I contacted Apple and they said that I can't merge the two accounts.
In my Hotmail aID Account I still have come credit on the count, $24.00 approx.
Now here's a solution I thought.
If I GIFT a television show to myself at my new .Mac aID - it will use the credit in my account...
Now I have a couple of questions:
1) Who's account name will appear on the gifted television show? My new or old ID?
2) What happens to all the other content that I have purchased with my old account? Will I still be able to play these?
Can anyone see any problems in this solution.... its the only way I can think of getting around the merge... I want to stop my Hotmail aID and use my new .Mac aID.
THANKS for any advice and help.I have a similar issue. I would like to change an existing Apple ID to a MobileMe address. However, since an Apple ID is automatically created when you sign up for MobileMe, I was not allowed to change my existing Apple ID to the new MobileMe e-mail address. It does not make since that this is not possible, especially since both are Apple products and MobileMe is a paid service. This is a hassle when making iTunes purchases as I will have to maintain login info and authorizations for both my old Apple ID and the new MobileMe created Apple ID. Is it possible to close an Apple ID account. If so, I could close the MobileMe created Apple ID and then change the e-mail address on the old Apple ID to the new MobileMe address. Sounds kinda confusing. If this is possible, how do you do it? Thanks in advance.
-
What happens if i delete pictures on iCloud
Hi There,
I used to have round about 400 pictures on my phone, long story with me restoring my MacBook Pro.
I ended up losing the pictures not overal fussed, i now have about 170 on all my devices, yet when i go on my iCloud settings it says 3.1GB is being stored within iCloud, what happens if i turn off / delete that setting from iCloud, will the 170 photo's i have get deleted from the iCloud, i can i backup again so my 170 odd photo's are just on the iCloud?If you remove photos from the camera roll, they will be removed from your back up.
before removing photos from the camera roll you should copy them to a computer, an online storage service or put them into shared streams in iCloud. -
HT4918 what happen with the documents in Idisk, how can i see them in iCloud?
what happen with the documents that i have in my idisk?? how can i move them into icloud??
Welcome to the Apple Community.
Unfortunately, iCloud does not offer equivalents to Mobile Me’s iDisk, Gallery or Web Hosting services. You will need to find a third party solution to replace these services. You might consider DropBox, SugarSync, MediaFire or any other service that offers online storage. (not all these alternatives offer all the services previously provided by iDisk) -
iTunes no longer loads "checked" songs onto my iPhone 5. It seem to be all or nothing or choose from the 4 categories. What happened to "sync only checked songs?"
In the case you aren't trolling, here's some alternative mapping services.
Apple is constantly working on improving their new Maps service, but until it reaches the level of finesse necessary to be usable, take a look at some alternatives.
If you would like to send a suggestion to Apple, please go to http://www.apple.com/feedback or you can Report a Problem via the Maps app by tapping the bottom right.
Bing Maps offers a very good maps service with Bird's Eye, a feature similar to Flyover. It's arguably better than Google Maps.
http://itunes.apple.com/us/app/bing/id345323231?mt=8
You can use Google Maps by creating a shortcut to the Home Screen with help from the article below.
http://www.ign.com/articles/2012/09/20/how-to-get-google-maps-on-ios-6
MapQuest also has a very nice app available.
http://itunes.apple.com/us/app/mapquest/id316126557?mt=8
Nokia Maps is another great service that you can add to your Home Screen via a web shortcut.
http://m.maps.nokia.com
Waze is another very well reviewed app.
https://itunes.apple.com/us/app/waze-social-gps-traffic-gas/id323229106?mt=8
Here's an article detailing how to receive Public Transport directions.
http://www.wired.com/gadgetlab/2012/09/transit-apps-ios6-woes/?pid=3798
If you want a YouTube app, Google has made a very improved version available on the App Store.
http://itunes.apple.com/us/app/youtube/id544007664?mt=8 -
What Happens to Me after 6/30/12? My devices are not supported!!!
What Happens to Me after 6/30/12? Do I get to keep my @me.com address from MobileMe because My Mac, PC nor iOS device is supported by iCloud
On 6/30/12 All ACTIVE MobileMe accounts that havn't MOVED to iCloud will be deleted as MobileMe is no longer available.
Yes, this has a lot of customers upset, but you can still keep your account active and going until you are able to address the issue with the current versions of your computer and devices.
iCloud does have a web based version like any other email address out there. You may not be able to access the account on your Computers or devices as you would like to for what ever reason, but this will help you to keep your email address and gain access to it.
iCloud: Supported system requirements
You can KEEP your MobileMe email address and move it to iCloud even though your devices are not compatible and here is how.
****Mac OS X 10.4.11 and before: DOES NOT fall into this catagorey as 10.4.11 doesn't Support Safari 5.****
NON-Supported Devices & Browsers for iCloud
DEVICES & COMPUTERS
Mac OS X 10.5 Leopard
Mac OS X 10.6 Snow Leopard
Windows XP
iPhone 3
iPhone 3Gs
iPod Touch 2nd Generation
BROWSERS
Safari 4
FireFox 3
Google Chrome 11
Before moving the account to iCloud. First create a MobileMe back up of all your data. This will ensure it has been saved to your computer.
How to back up MobileMe data:
Summary
You can back up your MobileMe data to your Mac or Microsoft Windows-based PC.
This is different from syncing with MobileMe: syncing should not be considered a backup of your data because changes to the data can propagate automatically.
Sync your MobileMe account to me.com and your current iOS device if you have one.
Make sure the data has synced to the device and http://me.com.
Then you will need to DISABLE MobileMe syncing from your Computer and Devices
On the iPhone
To delete your MobileMe account from the iPhone/Pad/Pod Touch, tap Settings ☞ Mail, Contacts, Calendars ☞ Tap your MobileMe account. Next, you will turn the sliders off for Mail, Contacts, Calendars, Bookmarks Calendars. You are going to be asked if you want to keep or delete the data from the iPhone/Pad/Pod Touch. Make sure you KEEP on the iPhone/Pad/Pod Touch.
This will prevent data loss.
☞ Then Tap Delete Account. DON'T FORGET TO KEEP THE DATA ON THE DEVICE!!!
On the Mac
Click on ☞ System Preferences ☞ MobileMe ☞ Account tab ☞ Sign Out.
To Move your account to iCloud
☞☞☞☞IT IS VERY IMPORTANT TO BACK UP THE MOBILEME DATA AND TO SIGN OUT OF MOBILEME ON ALL DEVICES AS THIS CAN CAUSE POSSIBLE DATA LOSS DUE TO THE CURRENT OS YOU ARE USING.*****
Link: MobileMe: About moving to iCloud
Summary
If you have an active MobileMe account when you move to iCloud, you’ll be able to keep your @me.com or @mac.com email address and move your MobileMe Mail, Contacts, and Calendars, as well as your Bookmarks, to the new service.
Go to http://me.com/move
Log in with your FULL MobileMe email address including @me.com
(For @mac users, use @me.com just to log in. You will later see your account is @mac.com still)
As you go thorough the prompts, you will see an ALERT regarding if your OS is supported by iCloud.
Ignore this and select YES. This will contiue the iCloud set up.
Once it is done, you will have web access to iCloud via a supported browser (see below) for iCloud.
icloud.com
To access your mail, contacts, calendars, Find My iPhone, and iWork documents from your computer's web browser, one of these browsers is required:
Safari 5 or later
Firefox 5 or later
Internet Explorer 8 or later
Chrome 12 or later
Message was edited by: spacey33It's possible to access iCloud email in the Mail application on Snow Leopard, Leopard or Tiger by setting it up manually:
Entering iCloud email settings manually in Snow Leopard or Leopard
Entering iCloud email settings manually in Tiger -
I was running the newest version of Snow Leopard, and after running Software update, I can no longer run, open, sync or use iTunes in any way. PLEASE what happened?
I really regret that I said "OK" to Software Update message... after Software Update of these updates on 7-26-11:
Migration Assistant Update for Mac
Mac OSX 10.6.8 Supplemental Update
Safari
iTunes
Remote Desktop Client Update
Now I get a message:
iTunes cannot be opened because of a problem
Check with developer to make sure iTunes works with this version of Mac OSX. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OSX.
Process: iTunes [5092]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: ??? (???)
Build Info: iTunes-10315501~1
Code Type: X86 (Native)
Parent Process: launchd [111]
Date/Time: 2011-07-26 12:08:18.568 -0500
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 504736 sec
Crashes Since Last Report: 20
Per-App Crashes Since Last Report: 13
Anonymous UUID: B8B5EE28-970A-4E79-949B-EA2DD6E6DAA2
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @loader_path/libgnsdk_musicid.1.8.2.dylib
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.35f1
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS543216L9SA02, 149.05 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0704, 0x24100000 / 2
USB Device: Hub, 0x0424 (SMSC), 0x2507, 0x26400000 / 2
USB Device: iMic USB audio system, 0x077d, 0x07af, 0x26440000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2502, 0x26470000 / 3
USB Device: Deskjet D4300 series, 0x03f0 (Hewlett Packard), 0x1f04, 0x26471000 / 5
USB Device: GD-0608-U, 0x056a (WACOM Co., Ltd.), 0x0021, 0x04700000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 3
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x04300000 / 2
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0307, 0x04310000 / 6
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x04330000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8216, 0x06110000 / 5
FireWire Device: unknown_device, Unknown
FireWire Device: d2 DVDRW FW, LaCie, Up to 400 Mb/secSame thing happened to me and I get the same error message. These are the programs that don't work
mail
keynote
pages
all Office 2011 programs
safari
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