What happened to itunes report a problem support?

Can someone tell me why Apple changed the easy report a problem off itunes receipts?  Is this a new change that will last or is there something down?  It took me forever to figure out how to send an email or a message to report a problem - this is total crap.

Can someone tell me why Apple changed the easy report a problem off itunes receipts?  Is this a new change that will last or is there something down?  It took me forever to figure out how to send an email or a message to report a problem - this is total crap.

Similar Messages

  • What happened to iTunes Essentials??

    My "go to" spot for finding songs to go with home movies: weddings, Mother's day etc.
    Is it gone ? Do people still create play lists to share?

    I asked Apple Support what happened to iTunes essentials and they confirmed that the essentials and imixes aren't available anymore. If somebody is interested, here is the Message (in German):
    "Wenn ich Sie richtig verstanden habe, finden Sie die Funktion iTunes Essentials und iMix nicht mehr in iTunes 11. Das tut mir leid zu hören.
    Sie haben leider Recht, beide Funktionen sind nach meinen Informationen in iTunes 11 nicht mehr verfügbar. Apple weiß, dass niemand besser qualifiziert ist, Feedback zu geben, als die Nutzer von iTunes. Ich möchte Sie daher bitten, Ihre Kommentare, Hinweise und Wünsche, Kritiken und Ideen auf unserer Feedback-Seite zu hinterlassen
    http://www.apple.com/feedback/itunesapp.html"

  • HT201060 What happens to iTunes credit when you use family sharing.

    What happens to iTunes credit when you use family sharing.

    Making purchases
    After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer. As the family organizer, any receipts generated by the transaction will be sent to you. Learn more about how iTunes Store purchases are billed.
    Family purchases and payments

  • What happens if itunes have an error when tyring to download

    what happens if itunes have an error when tyring to download

    That would depend on the error.
    If you really want help, be as specific as possible.
    Being vague will simply get you ignored or result in snarky responses.

  • What happens to iTunes purchases if they're taken off the store?

    With iTunes in the cloud, music and TV show purchases are recorded in the purchases section of the iTunes store, and can be re-downloaded an unlimited number of times. Basically I'm just wondering what happens to this if an item is removed for purchase from the iTunes store?
    Obviously I download all my music to my computer so it isn't a problem, but I have an Apple TV which, because of its ability for streaming purchased TV shows, means I don't bother to download any of my purchased TV shows because it just wastes space on my hard drive when I don't need to download it to access it through the cloud.
    But what would happen if, say, the BBC decided they no longer wanted a show I owned to be in the iTunes store? Would its removal from the iTunes store remove iCloud support and mean I could never re-download or stream the show again, and thus effectively no longer have any access to my purchase because I didn't keep a copy of it downloaded? Or would it simply be removed from being able to be bought again, but remain on the system for people who already own the show to access?

    You would not be able to get them back. They do warn you that this could happen at any time so it is your responsibility to have backups of everthing.

  • ITunes: reporting a problem

    Is there anybody out there??? I tried "reporting a problem" with an episode of the series that is missing. When i hit "report a problem option it takes me to the same page: http://www.apple.com/support/itunes/#video_purchases... which tells you you can send a report by hitting that same "reporta problem" option... It used to work and people did get back to me within 24 hours... What do i do now?

    The only people out here are fellow users, but yes, we're out here. If "report a problem" isn't getting you a response, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • What happened to iTunes 4.9?

    What happened to the iTunes 4.9 download? I don't want to install 5 on this particular boot drive, but the 4.9 link just takes me to iTunes 5. What the heck is up with that? Not giving us a choice is kind of microsofty.

    TP2GO
    With all do respect I have exausted many avenues as you put it. to continue that analagy I have been walking up and down these avenues, and even going down some pretty dark and scary allys too. I am not calling foul before I've exhausted all avenues. to bring you abreast of my specific situation. Wednesday I upgraded to iTunes 5 from 4.9. I also upgraded to Quicktime 7.0.2 via the software updater before I opened iTunes 5. upon opening itunes 5 i am instructed to update my iPod. so I do just that. I download the 9-6-2005 iPod updater and I open iPodUpdater and select "Update" after that is complete I begin to update my iPod through iTunes 5 and it freezes up on me around 280 songs or 1.28 gigs.
    I called apple First.
    the first call the have me reinstall itunes5 and iPod updater 9-6-2005. That did not solve the problme
    Next they had me select my entire library, delete and import my library using the .xml file.
    The last time they had me do an archive and install of my OS X tiger. this also did not change my iTunes freezing during iPod update issues.
    three different calls, three different people, three different attempts, exact same problem.
    Next step I went to the apple website.
    Tried the manually restoreing of my iPod holding play/pause and menu. didn't change.
    Tried to erase my iPod using Disk utility, then restore using iPod updater. still no dice
    Tried to reinstall iTunes 4.9. This of course didn't work and I was still experiencing the same problems as 5 in 4.9
    Went back and restored my iPod to it's original software, then went down the list to each updater and did a "restore" until I had restored my iPod using each updater. No change
    Went back and restored my iPod to original software and selected "Update" for each Updater until I had updated using everyone in the list.
    Went to the link to downgrade from Quicktime 7.0.2 to 7.0.1 and I am still having the same hang/freeze issues while updating my iPod
    I've run disk utilities from my startup disk to repair my HD.
    The only thing I have not yet done, is follow the advise of someone on these boards who is at level 3 is partition my iPod using diskuitility, because I have done research on the internet about it and the majority say not to do it.
    That may not be every avenue, and I addmit I may have missed a step in one or the other attempts to fix my very speciffic problem with iTunes 5/iPod. But apple has, in a round about way addmitted that something is not quite right with iTunes 5 on Cnet.com-
    "Apple acknowledged the problem and said it's working on an update.
    "Apple is aware that a limited number of customers are experiencing issues with installing iTunes 5," the company said in a statement. "We're working to resolve this and expect to have a software update early next week.""
    Cnet Articlel
    You're right. early next week does seem like a long wait to me too. I've had this problem since Wednesday, September the 7th 2005. and for apple to release a statement with anyother newsmedia without making an official statement on their own website, not even on these boards were many and most of the people are reporting their problems and seeking advise is in my opinion very unprofesional, and discredit to the loyalty, and praise that apples customers has shown to the company.
    So please can we just be more productive about this situation and try to solve this mess, on a person to person basis.
    Now having said that, I've been following anything that you (TP2Go) posts because I think you know what you are talking about and I trust your advise. Is there anything in my above that I've tried that you think I should try again, or something else altogether I should try? and what about partitioning my Ipod HardDisk? is this advisable and what are the proper steps I should take if one should attempt to do this?

  • What happened to iTunes Plus?

    What happened to the link on the front page of the Music Store that I could click to tell me which songs I could upgrade to iTunes Plus?

    Hi,
    It's disappeared from the iTunes Store, but weirdly if you click the link on Apple's Support Page it will take you to your "Upgrade my Library" page.
    The Link is at the bottom of the "+Can I upgrade previously purchased music to iTunes Plus?+" section.
    Regards

  • What happened to iTunes

    Okay, I admit I'm a Windows User, the only Apple product I is an iPod 2 that was given to me. Apparently I *have to* use iTunes to put content on the iPad because Windows Explorer (Finder for you Apple-ites) only shows me the photos folder. I have 2400 ebooks and more than 750Gb of ripped CDs, so I am not interested in purchasing more through iTunes.
    My problem is this; since the "update" I can no longer sync items from my computer to the iPod. iTunes will not show me the contents of my hard drive nor will it allow a "Drag and Drop" between windows to transfer files. What do I have to do to get content from my computer to the iPod?
    Any help will be greatly appreciated because right now Apple's vaunted ease-of-use reputation is on the line.
    Thanks

    Sounds like it does not like the mp3. Have you tried converting one and see if that woks
    Select an mp3 song and right mouse click to create a new version.
    The type of version you can create is determined by what you choose for import settings for CDs in Preferences, General at the bottom of the box.
    AAc
    Apple Lossless
    MP3
    Convert one to another version or even to mp3 and see if it likes that better

  • What happened to the Report Bugs to Apple... option in the Safari menu?

    What happened to this?
    http://browsers.about.com/od/safar1/ss/safaribugreport.htm
    Can't find it in Safari 6.0
    Why would Apple remove this tool and when can we get it back?
    Any thoughts.

    NGMmac wrote:
    Why would Apple remove this tool...?
    We're just users like yourself here so we're not privy to Apple's reasoning. Meanwhile, bugs can be reported via this form:
    http://www.apple.com/feedback/safari.html

  • What happened to TGA/Targa file format support?

    Tonight I tried to import some old scans of photos—I'm cleaning up my files and organizing. Well, back in the day (1993 or so) the scanning system I worked on used Targa (.tga) as its output format. So I have a number of them.
    When I tried to import them into Aperture, it would not accept them. I tried to drag and drop and do a manual import. On the manual import, the thumbnails wouldn't even appear.
    I get that Targa is not a common file format these days, and I don't see Targa in the list of supported file formats for Aperture 3, but what happened? TGA is in the list of supported file formats for Aperture 2.
    I'm a little concerned about having to convert all my Targas to TIFFs, but that's not the end of the world. What frightens me is: how many files did Aperture just throw away when I converted my library from Aperture 2 to Aperture 3? I don't know whether I imported any of my old Targas before upgrading to Aperture 3, but if I did, are they now gone?

    I seriously doubt they were deleted. Open up the library package folder then search for .tga within that folder.
    DLS

  • What happens when I report a broken web site?

    I like the idea of reporting broken web pages but before I do this I would like to understand what will happen to my report. Who does it go to? Will I get a response?

    https://discussions.apple.com/message/12630513#12630513

  • What happened to iTunes apps updates?

    What happened to the iTunes app updates? Why it is returning a no update message? 

    the outlook on bug fixing has been poor...it's bad when they dont get fixed in an update, its worse when there is no update, and its just pathetic they continue through several versions.
    the QC is bordering on a joke as well...
    the crop tool now has an additional bug to the rotate one, and there are bugs that have followed several versions now.
    added to the detached 'feature improvements' that infiltrate each version shows that really the end result is that PS's development is lacking, where it exists is out of touch and behind the curve, and faulty.
    Anyone who disagrees with that is either a soft user, inexperienced, or delusional...or not paying or not using the product to any serious degree.

  • What happened to itunes plus in 10.7

    What happened to the iTunes plus quick link in 10.7?

    They took the link away and when I called said to use the Match function instead.

  • TS1362 what happened?  itunes has detected a problem with your audio configuration.... playback may not operate properly.

    I run windows 7 and have used iTunes recently to listen to internet radio and iPod tracks (when loaded).  recently, I get the error message about the problem with my audio configuration every time I launch iTunes.  sure enough, nothing plays, yet internet audio/video clips play fine, so this is a specific problem with iTunes.  to address this, I have already
    1. removed and reinstalled iTunes using the add/remove programs windows
    2.  uninstalled and reinstalled Quicktime
    3.  updated my Windows audio device drivers
    4.  restarted the Windows audio and management something under
    i don't know what i'm doing wrong or why the problem is sudden.  but nothing will play from iTunes

    I'm having the same problem.  I have downloaded Itunes again but still the same problem.

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