What happened to my factory installed facetime icon on my ipad?

What happened to my factory installed facetime icon?

If the app used to be on the iPad (it's not on iPads sold in the UAE, Saudi Arabia and possibly a few other countries) and you can't find it on any of your homescreens or app folders, nor via the spotlight search screen (swipe your first home screen to the right), then is it hidden by Settings > General > Restrictions > FaceTime being set 'off' ?
If not then have you tried a reset to see if you can find it after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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