What happened to my gifted app!

My friend gifted me an app from her account (Squats Pro from Runtastic). I received the email and clicked redeem. I redeemed the code then I put the phone in my pocket. Now the app is no where to be seen! Not in my app list, not on my phone or not even my account. When I go to the app in the App Store it tells me to buy it.
I Tried to redeem the code again but then it said the code has already been redeemed.
She got charged on her credit card for the app already.

I redeemed the code then I put the phone in my pocket.
You may have redeemed the code but not follow through with the download.
Tap Settings > App Store > Updates. That wil take you to the Purchased list.
See if the app is available for download there.

Similar Messages

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    Message was edited by: modular747

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    Message was edited by: modular747

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  • HT2736 What happens if you gift an album that the recipient has already purchased?

    What happens if you receive an album as a gift that you've already purchased yourself?  

    You get two copies of the album. You can't use the gift code to get a different album. You get what the purchaser chose for you.

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