What happened to my sound control?

The internal speaker works fine and I can turn the volumen up and down. When I plug the earbuds in the internal speaker keeps playing and the volume control won't change the volumn for the earbuds. This has just suddenly happened. What did I do? Thanks for any help!!!!

The earphones must be pushed very hard into the iPod. So hard, that the white part of the plug must touch the iPod in order for the external speakers to turn off. You will hear a click.
If you do a forum search, you will find this same solution. If it does not work, you will need to take your iPod to an apple store or call the Apple iPod tech support if still under warranty or you have Apple Care.

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