What happened to the loyalty plan I was originally offered?
In December, I added a line to my account. I was offered a loyalty plan, which would have been about $10 more than my current plan. I accepted it. When I went to activate the new phone, there was nothing but problems. After 2.5 hours on the phone, it was determined that the number I was assigned was no good. I was assigned a new number. I was also told it would be wise to bump up to the next tier loyalty plan of 6gb. I did. But after being on that plan, I realize it is more than we need and didn't fit in our budget. When I called to downgrade to the previous plan, I was told the prices had gone up on all loyalty plans and it was now approximately $20 more than previously quoted in December.
My question is, if these are LOYALTY plans, why are the prices being raised while other plans are lowered? Currently, I am paying $180 for 3 lines with 6gb of data. The previous LOYALTY plan offered 4gb for $150.
I have to say it.....WOW.
for years it was always, "Verizon is the best coverage, but you pay a lot more"
Now, not only is Verizon not the most expensive, but they keep trying to sweeten the offer more.
Could it be they are actually running scared? I know a lot of customers bailed in the past year.
Let the cell wars continue! Other countries have much lower cell costs and data is considered a public utility and free all over. Only the in the US did cell companies realize we would pay through the nose for it. And they were correct.
the next time I need a phone, it will be an unlocked Nexus 6 or iPhone 6. The ability to switch service with a months notice is key to driving rates even lower.
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